Answers To Three Discussion Questions- Answers To Three Discussion Questions introduction.
Answers To Three Discussion Questions
1. Intercultural Communication
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a. Japan has an industrialized, free-market economy that is very efficient and competitive, especially when it comes to areas like the agriculture, distribution, and those that are under services. However, their customs appear to be very different from the Western trend in businesses, and this might have a great impact on the company’s dealings with the country (or person/s from the country). This cultural disparity includes the following facts: firstly, formal business is done informally; secondly, personal compatibility goes first and foremost; thirdly, words exchanged personally can be accounted as legal records; fourthly, the way to advertise is to use ads that are supersexy in appearance, with true-to-life heroes like James Dean; and finally, it has the tendency to recognize crony capitalism (Bello, 1998).
b. These five issues are very important because it spells out the cultural environment and behavior of their company members. Japanese companies are among those that have the highest growth rates in the world; yet it is very obvious that ‘compatibility’ and personal affection are among the most important qualities a Western businessman should lay out in Japan first. To deal with these five cultural traits, it is important to apply them in the company strategy, which would boost the organizational morale between the two companies. In developing organizational morale, the four most important themes are the following: first is communication; second is involvement; third is environment; last but not the least is appreciation (Family Services, n.d.).
2. Meeting Disruption
a. The question about meetings and second agendas during the end of an appointment can be stopped or squashed. The basic formula here lies on the ability of the speaker to appear logical and neutral to the audience, with the former having the ability to explain thoroughly how or why the strategy has to be exercised. With this, audiences, even if they were from another culture, would comprehend and agree that a second agenda need not be exercised.
b. I attended a certain business meeting about a year ago, wherein a sudden change in the schedule of future appointments made way for a piece disruption. The speaker, which was a member of the HRM, had a hard time explaining the reason of the event. What happened was that somebody from the higher staff took the position and explained to the other members what or why and how it occurred.
c. The situation was not handled well, and it is evident that the basic formula in cases like this lies on the ability to communicate well. To be able to communicate effectively in front of people (especially if the audience includes people who are from another culture), it is important to have a pleasing and positive appeal to the audience, with the ability to explain well the reason for such interference. To diffuse it, speakers of formal presentations should speak well and understand well.
d. Having attended a certain meeting less than a year ago, I admired the way the speaker was able to successfully manage delivering his piece. What I admired most was that he was confident (but not overconfident), was able to deliver the points clearly and neutrally… with no mentioning of personal feelings, experiences, or preferences.
3. Formal Presentation Tactics
To maximize the effect of formal presentations, it is important that the speaker knows well the following issues: first, the culture, trend, and character of the audience; second, schemes in reducing speaker anxiety and fear; third, schemes in reducing listener anxiety and fear; fourth, schemes in communicating effectively, with the use of verbal and nonverbal cues; fifth and final, the proper use of visual aids and utilities.
Bello, W. (July 1998). Back to the Third World? The Asian Financial Crisis Enters Its Second Year. Focus on Trade, Part 4 of 4 (27). Retrieved November 17, 2007, from lists.essential.org database: http://lists.essential.org/1998/stop-imf/msg00139.html.
Family Services. (n.d.). Solving the organizational morale issue. Solutions Newsletter, Issue 33, 1-2.
Japan. (2007). Retrieved November 17, 2007, from the Wikipedia Online Encyclopedia database: http://en.wikipedia.org/wiki/Economy_of_Japan.
[Source of Case 4-11, Creating a Global Perspective]