Comm 101 Ch 9,10&11

Abusing your rank or status over others by demeaning, humiliating, or exploiting them is called “rankism”.
True
Children whose parents use more confirming messages tend to have higher self-esteem and less stress
True
It’s impossible to honestly accept the other person’s point of view while maintaining your own position
False
When others confront us with attacks on our presenting self, we are likely to become defensive
True
The emotional tone of a new relationship is called the communication climate
True

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A communication climate has to do with the way people feel about each other as they carry out activities
True
Behavior that fits into Gibb’s category of “strategy” attempts to manipulate the other into doing what you want
True
A controlling message can be verbal or nonverbal
True
Whereas acknowledging others means you are interested in their ideas, endorsement means that you agree with them
True
Incongruous responses certain two messages that seem to deny or contradict each other
True
Messages shaping the communication climate of a relationship can be both verbal and nonverbal
True
When your respond in defensively to criticism, you can agree with the truth of what the critic is saying
True
Once a progressive spiral has been established in a relationship, it is likely to continue indefinitely
False
Defensiveness is often a self-perpetuating cycle
True
Communication climates are a function of
The way people feel about one another
“You are such a couch potato” is an example of what Gibb defense-arousing behavior?
evaluation
“I know that isn’t going to work under any circumstances” is an example of the Gibb defense category of
certainty
The communication climate in a relationship is determined by the
degree to which each person feels valued
Evaluative language is also described as
“you” language
The elements of an assertive message are
behavior, interpretation, feeling, consequence, and intention
The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)
Escalatory conflict spiral
All of the following are behavioral descriptions except
“your behavior tells me you’re angry”
All of the following are disconfirming messages except
using a problem-oriented approach
Cassie felt ignored because Jaime kept playing on his phone during their lunch together. This example best illustrates which type of disconfirming message?
Imprevious
“Rankism” best relates to which of these behaviors?
superiority
Intimacy can come from intellectual sharing
True
By definition, an intimate relationship must exhibit all four intimacy dimensions
False
Male-male relationships involve less disclosure than male-female relationships
True
Recent research has shown that men achieve intimacy through shared activities
True
Because men share less personal information and feelings than women, they are not capable of achieving the type of intimate relationships that women have
False
Emotional expression is the only way to develop close relationships
False
Some studies show that relational intimacy may develop more quickly through computer-mediated communication than face-to-face
True
One researcher concluded that close relationships “maybe the single most important source of life satisfaction and emotional well-being, across different ages and cultures”
True
IM-ing, blogging, Facebooking do not enhance intimacy in interpersonal relationships
False
Research shows that transgressors who have been forgiven are less likely to repeat their offenses than those who have not received forgiveness
True
Research shows that the most effective conversations about forgiveness contain two elements–an explicit statement of your thoughts or feelings, and a discussion of the implications of the transgression and the future of the relationship
True
The way we communicate in our families is shaped by our birth order
True
Labels used by family members such as “the smart one” and “the cute one” can create self-fulfilling prophecies
True
The way parents communicate with their young children creates secure or insecure bonds that have powerful and lasting effects
True
Research demonstrates that one family communication pattern isn’t necessarily more productive or satisfying than another
False
The text states that romantic partners who fear rejection and abandonment are likely to act in ways that increase the odds of their fears coming to pass. This example best relates to which concept from chapter 2?
self-fulfilling prophecies
Siblings who are ____ are often more extraverted and concerned with control than their brothers and sisters
first-born
When Marlina and Zach fight, they blow things out of proportion, interrupt, and yell. Their conflict style is most likely
Volatile
Heterosexual women value their friendships with gay men because
All of the above
Which of the following statements accurately describes the research about “friends with benefits?”
These relationships are often problematic
Social psychologist Roy Baumeister makes the case that, on average, most people want ___ close, important relationships in their lives at any given time
four to six
All of the following are dimensions of intimacy except which one?
All of these are correct dimensions
Members of an individualistic culture like the United States
Act more familiar with strangers and disclose more personal information
Some studies show that computer-mediated communication
enhances verbal, emotional, and social intimacy in interpersonal relationships
The benefit of forgiveness is
All of these choices are beneficial
Research has shown that strong marriages manage conflict in constructive ways
True
Destructive fights often start because the initiator confronts a partner who isn’t ready for a confrontation
True
Conflict can exist on when both parties are aware of the disagreement
True
As long as one person in the relationship is aware of the disagreement, a conflict exists
False
The win-win approach to conflict resolution requires parties to reach a solution through compromise
False
When people express hostility in obscure ways, “passive aggression” occurs
True
Avoidance is never an effective conflict style to choose
False
In high-context, collectivist countries, avoidance and accommodation are considered positive, appropriate ways to handle conflict
True
Conflict is considered relational because it is determined by the way the parties interact with each other
True
Conflict rituals are not necessarily wrong until they become the only way relational partners handle their conflicts
True
The ethnic background of communicators is not a significant factor in their views regarding conflict
False
Controlling resources like money, staffing, and time in order to keep employees from being successful is a form of workplace bullying
True
Destructive behaviors included in the “four horsemen” described by researcher John Gottman are likely to feed off each other and develop into destructive conflict rituals
True
If both partners are willing, the collaborative win-win approach is very likely to be successful
True
Which of the following strategies is not recommended as a way to manage workplace bullying?
All of the above are recommended strategies
Which of the following is not an example of workplace bullying?
assertive language
Stonewalling sends a(n)____ message to the other person
Disconfirming
Men are more likely than women to
be more competitive
In a survey of conflict views of college men and women, women were described as being
more concerned with maintaining the relationship during a conflict
A person who buys a piece of new furniture, finds it damaged, and says nothing because he doesn’t want to confront the retailer, is engaging in the personal conflict style of
avoiding
When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren’t able or willing to express directly, they are engaging in what psychologist George Bach calls
crazymaking
Conflict rituals are
unacknowledged but repeating patterns of dealing with conflict
all of the following are true about conflict, except
people typically have similar conflict styles
When Brody steered clear of Miranda after they had an argument, he was using what style of conflict?
avoiding
Of the following, what is not a step in negotiating a solution in the collaborative conflict style approach?
All of these answers are steps
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