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Concepts of Interpersonal Communication



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    Others’ image of you I. Social comparisons Ill. Cultural teachings IV. You own interpretations and evaluations Self-awareness Shari Window (open self, blind self, hidden self, unknown self) Self Esteem / Secure Affirmation 5 stages in perception Inaccuracy in perceptual processes: a. Implicit personality theory (halo effect, horns effect) b. Self-fulfilling prophecy c. Perceptual Accentuation Increasing accuracy in interpersonal perception a. Analyze your perceptions b. Check your perceptions (1 .

    Describe your perception on other person; 2. Avoid mind reading and ask if the description is accurate) Lecture 4: Non-verbal communication Body communication -? 5 types of body movements a. Emblems b. Illustrators c. Affect Displays d. Regulators e. Adaptors Body communication -? S-O-F-T-E-N Formula Facial Management Techniques a. Intensifying b. De-intensifying c. Neutralizing d. Masking Eye Communication a. Functions of eye contact b. Lacking of eye contact c. Too much eye contact d. Eye Avoidance e.

    Pupil Dilation Paraguayan (rate, volume, pitch, rhythm) Lecture 5 Conversation and listening Five-stage model of Conversation Opening > Afterward > Business > Feedback > Closing 1) Opening . Greeting . Ask ritual questions (Self-references ‘Other-references/Relational-references/ Context-references) 2) Afterward 3) Business 4) Feedback mom dimensions to considered: 1 Person focused/ Message focused 2 Low- Monitoring/ High- Monitoring feedback 3 Supportive/ Critical 5) Closing a. Reflect back on the conversation and briefly summarize it b. Ask for closure c.

    State that you enjoy the interaction d. Directly state the desire to end the conversation e. Refer to future interaction Principles of Conversation 1, The Principle Of Cooperation 2, The Principle of Politeness 3, The Principle of Dialogue 4, The Principle of Turn Taking (speaker cues/ Listener cues) Special skills in conversation – Listening Styles: a. Empathic Listening b. Objective Listening . Active Listening: I. Paraphrasing ii. Express understanding of the speaker’s feeling iii. Ask questions to ensure understanding Mid-term test Lecture 6 Gender Communication Men vs.. Women: who’s great talker?

    Men can’t talk proper Women are great talkers Men vs.. Women: things vs.. People Boys like things Girls like people Men vs.. Women: ways of talking Men talk in simple and structured way Women multi-track Problem: men become confused with multi-tracking because of limited speech ability; Women sometimes think that men are not interested talking with them. Men vs.. Women: direct vs.. Indirect speech Men are direct Women are indirect Problem: Men are not sensitive and impatient to pick up the real meaning Men should understand women’s use of indirect speech to build relationship and be more patient.

    Women should tell men what you want from men (give him an agenda to listen) Men vs.. Women: literal vs.. Emotive Men are literal Women talk emotively Problem: Men interpret every words women say How men / women listen? Men listen like statues Women listen by providing feedback on speaker’s emotions Problem: Women criticize men’s form of listening as inattentive. How men / women think? Men talk silently to themselves Women think aloud Problem: When men are silent, women think that men don’t love them; men often accuse women of talking too much and her continual talk about problems as a plea for solution.

    Suggestion: Men need to understand that when a woman talks, she just want you to listen; Women need to understand that when a man doesn’t talk, that is not a clue that something is wrong. How men / women deal with stress? Stressed men won’t talk since they see talking as major sign of weakness Stressed women talk since they share their stress with others to receive comfort and relief Women think that men should share about their problems n order to feel better, but men see women’s sharing or giving advice as criticism. Thus women should leave men alone and let them think.

    When women share their stress with men, men usually look for main point and provide solution; but women see men’s behavior is a sign of interruption; Men should listen using listening sounds and gestures, and not to offer solutions unless they are asked Lecture 8 Film Analysis – The Proposal Lecture 9 power in EPIC / Interpersonal Conflict in EPIC power in Epic: 5 types of power in EPIC: a. Referent power – control over others when they want to be like you b. Legitimate power – have the right to influence other by positions c. Expert Power -? influence others by your expertise or knowledge d.

    Information or persuasive power – Influence others by possessing significant information and presenting them persuasively e. Reward and coercive power – Control others by having ability to reward or punish them Interpersonal Conflict in EPIC: Nature of Interpersonal Conflict: disagreement between connected individuals (e. G. Friends, lovers, family members, etc. ) Conflict occurs when people: a. Are interdependent; b. Are mutually aware that their goals are incompatible; c. Receive each other as interfering with the attainment of their own goals.

    Negative effects of conflict: Increase negative feelings Relationship deterioration Positive effects of conflict: Conflict often prevents hostilities and resentments from festering Let each other’s needs be known to find win-win solutions Attempt on resolving the conflict indicates that the relationship is worth the effort Conflict Management Strategies: Strategies chosen varied by: The goals to be achieved Your emotional state.

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