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Literature Review Essays

A Literature Review and Critique on Customer Satisfaction

A Literature Review and Critique on Customer Satisfaction LIU Huiqun1, ZHAO Xin2 1. School of Economics, Tianjin University of Commerce, Tianjin, China, 300134 2. Department of Economics and Management, Dezhou Vocational and Technological College, Dezhou, China, 253000 [email protected] edu. cn Abstract: The concept of customer satisfaction has attracted much attention in recent years. Organizations that …

Adoption Reunions Literature Review

The past few years have seen the growing significance of scholarly interest in the relatively new phenomenon of adoption reunions, spurred by numerous researches that document the effects of adoption on both the adopted individual’s psychosocial development and identity formation, (Borders, Penny, & Portnoy, 2000) and on the birth family’s psychological health. ( Sobol, Daly, …

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