You can choose to work on one of the following 3 cases. The due date of the report is Monday Dec 7th, 5pm. Submit your case study report in an MS Word file to me by e-mail. Case 1: Burger King Write a brief (3-5 pages) report to discuss the followings. 1. What are the major operational differences between McDonald’s (McD) and Burger King (BK)? 2. How do these differences relate to each company’s method of competing in the marketplace? 3.
What implications do these differences have for the management of the operation and for the future of these organizations? 4.
If you were hired to work a BK manager, how would you use what you learn in this class to improve the current operations? Case 2: Ford Write a brief (3-5 pages) report to discuss the followings. 1. Consider the experiences that you (or your friends or members of your family) have had in buying a car; compare these to the experience of buying a computer online (if you’ve never done this, go to Dell’s website—www.
ell. com—and explore how online computer buying works). What do you think explains the differences? 2. What advantages does Dell derive from virtual integration? How important are these advantages in the auto business? 3. What challenges does Ford face that are not also faced by Dell? How should Ford deal with these challenges? 4. If you were Teri Takai, what would you recommend to senior executives? To what degree should Ford emulate Dell’s business model?
Case 3: Toyota Motor Write a brief (3-5 pages) report to discuss the followings. 1. As Doug Friesen, what would you do to address the seat problem? Where would you focus your attention and solution efforts? 2. What options exist? What would you recommend? Why? 3. Where, if at all, does the current routine for handling defective seats deviate from the principles of the Toyota Production System? 4. What is the real problem facing Doug Friesen?
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