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Managing Attendance at a time of Organizational and Cultural Change

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The repot is done on the Managing Attendance at a time of Organizational and Cultural Change. Here we make a survey and research the result for the company. Here by researching this company we found that there is problem of absenteeism due to change in organizational and cultural change. Here we try to give a solution for the problem.

 

 

 

Part-1:  Introduction:

A country has a culture that bears its identity and every body knows it is that county.

Me as every big organization have a culture to maintain its personality that contains its values, norms, tradition, assumptions and every member of that organization bear it. It is difficult to imply an culture to another place.

 

An organization main purpose is to provide more productivity that the change of the culture in an organization impact all over the activity of that organization. Like -organizational behaviors, technologies, strategies, image, products, services, appearance, etc.

An organization culture not only changes the process and structure of the organization but also change corporate culture as well.

 

Organization:

An organization is a system that that thinks a mission set a goal and works on it to achieve the vision. An organization is a set of people that work together to achieve a goal.

Which have a complete mission, objective of working time, technology and people that to end a vision is called organization?

 

An organization must have a culture to bear its personality and work all the staff in these activities.

 

Aim and objective of the organization:

The objective of this project is to adopt the organization culture and reduce the absence.

The aim of this project is to achieve the objective.

i)        Background:

Attendants have always been a very difficult and sensitive performance management tool.. There is always a conflict in relation to perceptions of performance of employee. Individuals usually tend to have a higher perception of their own performance and when this does not complement their superior’s perceptions (as it is lower), they tend to be unhappy, which gives rise to numerous secondary problems at the workplace.

 

 

Company “A” has been launched by a group of successful entrepreneurs with recognized standing in the society. The management of the company has been carefully selected consists of a team led by senior officers with decades of experience in national and international markets. The senior management team is ably supported by a group of professionals many of whom have exposure in the international market.

 

The background of the repot is that due to some organizational & cultural changes the company also changes some of its factor. There increase the absenteeism and turnover rate.

Generally, the concept of organizational change is in regard to change as adding a new person, modifying a program, etc. Examples of organization-wide change is might include a change in mission, restructuring operations, new technologies, mergers, major collaborations, “rightsizing”, new programs such as Total Quality Management, re-engineering, etc.

 

ii) Objective of the study:

 

In this universe everything is run with a specific objective in mind. Without a definite objective none can became succeed. Our study in find out the manging attendance system of company “A” also contended some objectives which can be enumerated in the following.

 

To understand how to manage attendance system.
To determine the suitable Variables that influences employees to do better job.
To gain an elaborate knowledge about Organizational & cultural changes.
To gain specific understanding about the pay structure and satisfaction level of employee.
To gain a fair idea the ways and means of satisfying the employee.
6. Because of Absenteeism the rate of turn over is increase. There is a relationship between absenteeism and turn over. So, to reduce this problem the report will show the way.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure: Relationship between turnover and absence

 

iii)Problem Statement:

 

1.    We have completed this report within a short span of time; dearth of adequate time gave us a rough ride.

2.    As information is a very efficacious weapon in today’s business, we confronted some unusual but expected problems while collecting data.

3.    Adequate literatures could not have been reviewed due to unavailability.

4.    Due to time and financial we have used non-probability sampling that may not represent the whole population.

5.    Necessary information and data are neither adequate nor well furnished.

6.    Response of the respondents was not at all inspiring, on the pretext of understandability of the employee.

7.    For having inadequate data, extensive statistical analysis (e.g. hypothesis testing) was not possible.

 

iv) Limitation:

There are some limitations on our research about “Performance Appraisal system of Bank Asia”.

These limitations are-

 

1.       Company “A” at present a network of twenty two branches serving many of the leading corporate houses and is gradually moving towards retail banking. But we have worked in only two branches. We have done our   research in “D” city. There are 20 branches exist in “D” city, but we have worked in only 2 branches. We have Select only 20 employees as a sample in 2 branches. Because of time and budget limitations, we could not include all the division and branches in our research.

2.      Our main limitation was time and budget.

3.      Since our research has done on 2 branch in only one division, so we can not ensure 100% accuracy of our research.

4.      Our data have collected based on a specific questionnaire. But a specific questionnaire can not measure the employee satisfaction with 100% accuracy.

5.      “No Response” level is high in our market survey. Because of managers      intentionally avoid commenting about their organization and their performance appraisal system.

 

Part- 2: Methodology:

 

Topic

“Managing Attendance at a time of Organizational and Cultural Change”

 

Operational area:

Company “A” with their “x” branches makes a bridge with customers all over the Bangladesh. So we will collect required information by the help of observation and survey in the corporate branch of Dhaka Division.

 

The Research Methodology:

Research proposal:

The research proposal is a written statement of the research design that will be followed in addressing a specific problem. The research proposal allows managers to evaluate the details of the propose research and determine if alterations are needed. Most research proposal include the following sections: purpose of the research, research design, sample design, data gathering and fieldwork techniques, data processing and analysis, budget and time schedule.

Research proposal consist some steps for being a good and applicable research proposal. These steps are discussed below-

1) Purpose of the research: The general purpose of the research study will be determined by having a real purpose of the study. There will be some research question.

The purpose of the research is to managing the attendant changing due to organizational & cultural changes.

2) Research Design:

The survey research method will be the basic research design. Each respondent will be interviewed in his home. The personal interviews are generally expected to last 35 and 45 minutes, although the length of the interview will be vary depending on the previous research-related experiences of the respondent.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure: Steps of research proposal

3) Sample design:

For sampling design we have to first select the sample unit that which area will be covered for the survey. Then researcher will decide sample size and sample procedure.

For example sample unit can be only “D” city for the research. Sample sizes have to be proper for the research. Small or very big sample both will be hampered the research result. So, that will be a great consideration for the research.

Sample can be two types- a. Probability sample

b. Non probability sample

To determine the sample size there are some techniques, which are named below

 

Techniques for Probability sample:

1.      Convenience

2.      Judgment

3.      Quota.

4.      Snowball.

 

Techniques for Non-Probability sample:

 

1.      simple random

2.      Systematic.

3.      Stratified.

4.      Cluster

5.      Multistage.

 

Eligible respondent will be adult over the age of 18. Within each household an effort will be made to interview the individual who is most familiar with the research problem.

 

 

4) Data Gathering:

The fieldworkers of a field research organization will conduct the interviews.

 

5) Data processing and analyzing:

Standard editing and trading procedure will be utilized. Simple tabulations and cross tabulation will be utilized to analyze the data.

 

6) Report preparation:

 

A written report will be prepared and an oral presentation of the findings will be made by the research analyst.

 

7) Budget and time schedule:

Any complete research proposal should include (i) a schedule of how long it takes to conduct each stage of the research and (ii) a statement of itemized costs.

 

8) Developing a research plan:

After identifying and defining the problem as also accomplishing the related task, researcher must arrange his ideas in order and write them in the form of an experimental plan or what must arrange his idea in order and write them in the form of an experimental plan or what can be described as “research plan”.

 

In above discussion we see the process that how to accomplish a good research proposal. There are the formal steps of the research proposal; those can make a good research proposal.

 

Population:

 

As it is a survey on employee who work in this company “A” so each department’s employee is in our population and our objective is to find out their satisfaction and dissatisfaction level.

 

Study Area:

Among the five distinguished division we have selected “D” city for our survey area.

Sample:

As we choose 2 branches, all the employee works in this two branches in the Bank Asia are included in our sample.

 

Type of Employee:

We select all type of employee from receptionist to executive of all departments.

 

 

Sampling Technique:

Step1: Among the five divisional head quarter “D” city is the largest     most city with 22 branches’. We will treat each branch as a single cluster.

 

Step 2: We will list all the employee belongs to the respective branches.

 

Step 3: We will collect our information from 20 employees.

 

Step 4: To collect information we will select our final sample, i.e., employee of company “A” by simple random sampling from each and every employee of the selected 2 branches.

 

Sample size:

Due to time and budget limitation, the sample size is very small compare to the population.

We will collect data from 2 branches. 10 employees should have been interviewed from each and every selected branch.

 

Sample Unit:

Each and every employee of each branch of the selected division can be considered as a sample unit.

 

Data collection tool:

We will collect raw data through questionnaires.

 

Date collection technique:

o   Primary Sources:

We will use personal interview Technique to collect primary data from every branch.

 

o   Secondary Sources:

As a secondary source, we took information from Journal, Article, Annual Report and Website.

 

Data processing:

 

Step 1: After collecting raw data we will compile all those.

 

Step 2: At first we will scrutinize the compiled data to check consistency.

 

Step 3: After checking consistency we will list all the open-ended comments of   the respondents to respective questions.

 

 

 

Step 4: And we will code this comments.

 

Step 5: Now we will code the whole questionnaire as we can go for analysis.

 

Data Analysis:

To analyze collected information we will go through SPSS.

First we have to list our required information, and then according to our expectation we will prepare tables, charts and graphs to interpret our findings.

 

Report Writing: The report will be contained two sections. Section one will be presented the profile of the organization and another section will be analysis, evaluation and interpretation of the research objective based on primary sources of information

 

Part 3: Findings and analysis:

The company “A” is a reputed company in this country. It has 20 branches in this city. But we work with two branches, and interviewer was 20 employees. Because of change in organizational and culture the company facing some problem with the employee. The absenteeism and the turnover rate is increase rapidly. SO, they have to control this situation.

The Senior Executive Officer, HRM Department of Bank Asia, we see that they answer positively with their job and their employee benefits. They tell that they give all kind of opportunity to their employee. They feel some problem to control their employee but they do not tell us anything.

After the discussion now we can say that, the relationship between manager and employee of Bank Asia is overall good but in some branch there are some gap between manager and employee. There are many communication gap between management and employee.

Questionnaire:

What is the pecentage of late present?
Very good                               Good

Average                                   Poor

Very poor

 

What is the impact of one day absence?
Very good                               Good

Average                                   Poor

Very poor

3. What is the impact of one week absence?

Very good                               Good

Average                                  Poor

Very poor

4. Are you submitting any document after you join the work?

 

 

 

5. Are you fund any help of your sickness?

 

6. What is the environmental effect of the work place?

Very good                               Good

Average                                  Poor

Very poor

7. Are you find any bonus for good work?

 

 

8. Reword is available in the organization?

 

 

9. Have you get any training after the absence?

 

 

10. Have the role to join the work after long time absence?

 

 

 

 

 

 

 

After the survey we make a frequency analysis to summarize the survey. The analysis is given below-

What is the percentage of late present?
Here is the chart of comment about what is the percentage of late present?

. Out of 20 employee, 6 says very good, 6 says good, 6 says average, 2 poor and 0 employee says very poor.

 

Number of employees and their percentage are presented in this table:

 

 

Comments
Customer
Percentage
Very good
6
30%
Good
6
30%
Average
6
30%
Poor
2
10%
Very poor
0
0%
 

 

 

 

 

 

 

 
What is the impact of one day absence?
Here is the chart of comment about the impact of one day absence. Out of 20 employee, 4 says very good, 4 says good, 9 says average, 3 poor and 0 employee says very poor.

 

Number of employees and their percentage are presented in this table:

 

 

Comments
Customer
Percentage
Very good
4
20%
Good
4
20%
Average
9
45%
Poor
3
15%
Very poor
0
0%
 

 

 

 

 

 

 

 

 

3. What is the impact of one week absence?

Here is the chart of comment about the impact of one day absence. Out of 20 employee, 4 says very good, 4 says good, 9 says average, 3 poor and 0 employee says very poor.

 

Number of employees and their percentage are presented in this table:

 

 

 

Comments
Customer
Percentage
Very good
4
20%
Good
4
20%
Average
9
45%
Poor
3
15%
Very poor
0
0%
 

 

 

 

 

 

 

4. Are you submitting any document after you join the work?

 

Comments
Customer
Percentage
yes
4
20%
no
4
20%
Here is the chart of comment about. Submitting any document after you join the work? Out of 20 employees 4 says yes and 4 says no.

Number of employees and their percentage are presented in this table:

 

 

 

 

 

 

 

 

 

 

 

5. Are you fund any help of your sickness?

 

Here is the chart of comment about. Submitting any document after you join the work? Out of 20 employees 4 says yes and 4 says no.

Number of employees and their percentage are presented in this table:

 

Comments
Customer
Percentage
yes
4
20%
no
4
20%
 

 

 

 

 

 

6. What is the environmental effect of the work place?

 

 

Here is the chart of comment about the impact of one day absence. Out of 20 employee, 4 says very good, 4 says good, 9 says average, 3 poor and 0 employee says very poor.

 

Number of employees and their percentage are presented in this table:

 

Comments
Customer
Percentage
Very good
4
20%
Good
4
20%
Average
9
45%
Poor
3
15%
Very poor
0
0%
 

 

 

 

 

 

7. Are you find any bonus for good work?

 

Here is the chart of comment about. Submitting any document after you join the work? Out of 20 employees 6 says yes and 4 says no.

Number of employees and their percentage are presented in this table

 

 

Comments
Customer
Percentage
yes
6
40%
no
4
20%
 

 

 

 

 

 

8. Reward is available in the organization?

Here is the chart of comment about. Submitting any document after you join the work? Out of 20 employees 4 says yes and 4 says no.

Number of employees and their percentage are presented in this table:

Comments
Customer
Percentage
yes
4
20%
no
4
20%
 

 

 

9. Have you get any training after the absence?

 

Here is the chart of comment about. Submitting any document after you join the work? Out of 20 employees 4 says yes and 4 says no.

Number of employees and their percentage are presented in this table:

 

Comments
Customer
Percentage
yes
4
20%
no
4
20%
 

 

 

 

 

 

10. Have the role to join the work after long time absence?

 

Here is the chart of comment about. Submitting any document after you join the work? Out of 20 employees 4 says yes and 4 says no.

Number of employees and their percentage are presented in this table:

Comments
Customer
Percentage
yes
4
20%
no
4
20%
 

 

 

 

 

Part 6: Conclusion:

 

After the research the company can understand that where was main problem of the company. They can work with that problem issue for useful solution. In the recommendation part we suggest some of the solution for the existing problem,

 

Part 5: Recommendation:

 

 

.1. Set up homecoming to job interviews. This will help employees to thinking to leaves of work

With face the problems contributing to non-attendance.

 

2. To set up a pro forma recoding system for the employee and to make sure they are accepted out and are consistent. Managers of the hr department gave training to control them.

 

3. Not to save managers own decision on the employees head. This help to reduce absence.

4. To make a structured attendance management procedure for the action taken against employees that frequently offends.

5. Find out the frequency of the employees absences day and show it in front them and take immediate action.

6.   To highlight individual cases of frequent sickness absence each employee show Certification forms are completed and reviewed.

7. Set out a staff to monitor those employees who are sick and not come in the organization and his main work is to return them in work.

8. To gave a good entertainment time for the employees for refresh the mind.

9. Which employees come late in the organization to set a clear action for late.

10. Make a good relationship between employees and management.

11. Managers not only take only work report they also take the employee mental report that they are motivated.

 

Managing long time absence:

Time to time contract to the employee and make sure them to come back in a occupation.
To gave a training for new environment and culture that helps to adopt the work place.
Working hours:

1. to offers more flexible and new pattern working hours.

 

Health and welfare:

1.to gave an opportunity to get a membership of gym.

2. Check up blood pressure, cholesterol and flu vaccinations.

3. Encoring the employees to use Hans’s welfare.

4. Reduse the weekly pressure in the time of lunch break.

 

Working environment:

1.      To improve the working areas, meeting rooms and reception area.

2.      To make a good place for lunch break.

3.      Improve the background of the organization screen.

4.      To gave opportunity attending social activity.

5.      Gave reword for good attendance and monthly bonus for good work.

 

Attendance policy:

1. To introduce the frequent audits of policy.

2. To get information on the field of working place and should be recover.

3. To set a good relationship between line manager and workers.

4. Introduce a new introductory statement.

5. To make the organization as a home place. to set a day care of the baby.

6. To make a good communication between attendance and procedures by the staff internet.

 

 

Recruitment and Selection:

To measure the staff previous absence, current one and the future absence.
To screen the absence and make sole it.
Job Redesign:

1. To redesign the job, change the team work and work place.

2. To gave a opportunity to work in home.

 

Travel difficulties:

To make a travel support to the employee who live in distance from the organization.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part 6- Bibliography:

 

Book used:

Management, 5th edition.
By – Griffin.
Organizational Behavior, 11th edition.
By- John Newstron. & Keith Devis.
Website:

www.stsc.hill.af.mil/crosstalk/2006/04/0604Shere
http://en.wikipedia.org
www.culturalforum.virtualactivism.net
http://www.valuebasedmanagement.net/methods_trice_beyer_changing_organizational_cultures
http://www.apsc.gov.au/publications06/fosteringattendance5.htm
 

Cite this Managing Attendance at a time of Organizational and Cultural Change

Managing Attendance at a time of Organizational and Cultural Change. (2017, Mar 29). Retrieved from https://graduateway.com/managing-attendance-at-a-time-of-organizational-and-cultural-change/

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