Managing Human Relations Essay
Definition of Human Relations In our business world today, people who enter the workforce are discovering that interpersonal skills represent a very important category of basic skills valued by employers. These skills can also help us to cope with a wide range of work-life issues and conflicts that surface in our lives. Besides that, these skills will also help us in areas such as interviewing to get a job in the future, improving our personal communication skills and building and thus maintaining productive relationships with others in the workplace.
These skills lead to a term which is known as human relations. Human relations is defined in its broadest sense which covers all types of interactions among people. These includes their conflicts, cooperative efforts, and also group relationships. Human relations is the study of why our beliefs, attitudes, and behaviours sometimes cause relationship problems in our personal lives and in work-related situations. Apart from that, human relations can also be a study of human problems arising from organizational and interpersonal relations as in an industry.
It can also be a study or a program designed to develop better interpersonal and intergroup adjustments. Human relations are important for everyone that is in the working world. It would help us to build strong relationships with others and to help us perform better in the workplace and to avoid any misunderstandings and conflicts from occurring in the future. Moreover, human relations is also an interdisciplinary field because the study of human behaviour in organizational settings draws on the fields of communications, management, psychology, and sociology.
As an example, people who enter the workforce today are discovering that interpersonal skills represent a very important category of basic skills valued by employers. It is an important field of study because all workers engage in human relations activities. The importance of human relations can be summarized as one concise law of personal and organizational achievements. Explanation on why agree or not agree with the view that all work is done through relationships In my point of view, if the view that all work is done through relationships is complemented and acknowledged, I ould fully agree with it. One of the reasons that I agree with this view is because if there are no relationships in the workplace, there would not be any communications between subordinates and managers and these will lead to a slow growth in work force and the organization would face a lot of conflicts and problems. As an effect, the organization will take a longer time to achieve success and goals and thus the organization will progress at a slow pace and will lose out to other competitors.
The importance of getting along with and working with people of all different backgrounds is essential if a person wants to thrive and survive in today’s workplace. Nowadays, many jobs in the working world are becoming unstable and there are many people getting retrenched or getting the sack easily as there is an increase in competition. Furthermore, organizations in many areas are facing layoffs and loss in labour force and are forced to close down.
This goes to show that it is solely important and a key factor to know how to work in different environments and with many types of people. As an example, if Asus wants to produce a laptop for production, they would need companies like Intel and Nvidia to provide them with the graphics card and the processor to run the laptop and have a video display for the laptop. In this case, they would have to build strong customer relationships between themselves and Intel and Nvidia so that they could supply them with the devices needed to produce the laptop.
With good relationships between the companies, they are able to create deals easily and conflicts and problems would be able to be resolved quickly. Besides that, human relations are important in all workplaces compared to a few years back. One of the reasons is because organizations are advancing more to the age of Information Technology (IT) and many things in the world nowadays are done by machines and requires a minimal amount of manpower. This will lessen the job opportunities and even those who have worked in the particular workplace will be forced to resign or quit their respective jobs.
As an effect of this, many organizations will shortlist those workers who are performing at a full pace and achieving more goals than others to remain in the company and then hand in a resignation letter for those workers who are underperforming or those who failed to achieve their goals. In order to tackle this issue, many companies nowadays spend most of their time to train their employees so that they could be better workers and would help the company to achieve more success in the future.
When the company trains their employees, the employees are expected to understand on what is required of them during the day at work. Employees are also required to continuously build relationships with their employers or managers of the company and also learn to accept the other employees which are working together with them. In addition, another major reason on why human relations is important in workplaces is because most companies are growing bigger and bigger compared to few years back. Many large companies nowadays are comprised of Chief Executive Officers (CEO) and Chief Financial Officers.
Next, they will then have regional managers, regional vice presidents or even branch managers depending on the size of the company. If we are to go further, there can also be team or sales managers and operations managers. As a manager or supervisor, they deal with employees to whom tasks are delegated. The company hired employees to achieve goals and needs. As a human being, there are basic emotional needs to be considered. These are the needs for opportunity, recognition, security, and blogging, among others.
Overall, good human relation techniques are applied, then getting the work done will be smoother and easier. Human relations is also very important in the workplace as when you are hired to a company to work in, you will have to deal and work with all kinds of people with different kinds of backgrounds and personality. If we manage to go through and manage to overcome this issue, then we will succeed in the future and we will gain mutual respect with others in the company. Furthermore, we must also know that each of us is created uniquely by God and we human beings are comprised of different talents and abilities.
So, as workers in the organisation, we should be able to understand each other abilities and weaknesses so that we could improve for the better. By this way, we are able to work on each other’s weakness and then assess ourselves and continue to work diligently for the better. Once like this, we will soon find out that we are finally able to minimize our own weaknesses and turn them into abilities. Success does not come easily for anyone but if we have the determination for it, nothing will be able to stop us from achieving it. Organisations nowadays are increasingly oriented towards service to clients, patients and customers.
We live in a service economy where relationships are often more important than products. Restaurants, hospitals, banks and public utilities must work towards retaining the patronage of their clients and customers. Besides that, many companies today are organising their workers into teams in which each employee plays a part. Organisations eager to improve quality, improve job satisfaction, increase worker participation in decision making and problem solving, and improve customer service are turning into teams. By this way, teamwork spirit is adhered from the employees.
Teamwork is one of the themes which are in the term human relations. The concept of teamwork is extremely important to the success of any team. All coaches talk about working as one unit, as a unified team. Teamwork and unselfishness create the backbone of a great team, without them a team cannot realistically compete. You can have a group of superstars, but if they do not work well as one unit, chances are they are not going to be as successful as you would think (Karlene Sugarman, 2004). The team working as one cohesive unit is going to be the key in their success.
A productive team or an organisation will have workers that share common goals, a common vision and have some level of interdependence that requires both verbal and physical interaction. Teams come into existence through shared attitudes about a particular sport. They may come together for a number of different reasons, but their goals are the same which is to achieve peak performance and experience success. The ends may differ but the means by which one gets there is the same – teamwork. Every member of the team is accountable when it comes to teamwork.
In order to do well in an organisation, I believe that all workers in the company should work together and combine their efforts as much as they can. If everyone does their job well, then it increases what the team can accomplish. This teamwork spirit has to be recognised by everyone and know that great things can happen if individuals master the fundamentals and work together as one unit. Besides that, every worker in the company should recognize that teamwork is something that must be a high priority, given constant attention and a key role for the organizational success. Workers in the company also recognize the T.
E. A. M concept which simply means Together Everyone Achieves More. The advantages and disadvantages of using e-mail What is e-mail? The term electronic mail, or in short which is known as e-mail or email, is a method of exchanging digital messages from an author to one or more recipients. It can be also known as a system of world-wide electronic communication in which a computer user can compose a message at one terminal that can be regenerated at the recipient’s terminal when the recipient logs in. E-mail is very commonly used not only in the business world but in particularly every home and public facility or utility.
Modern email operates across the Internet or other computer networks. Some early email systems required that the author and the recipient both be online at the same time, in common with instant messaging. Today’s email systems are based on a store-and-forward model. Email servers accept, forward, deliver and store messages. Neither the users nor their computers are required to be online simultaneously; they need connect only briefly, typically to an email server, for as long as it takes to send or receive messages. Although using e-mail may be an advanced system, there are a few advantages and disadvantages in it.
First, it will be the advantages of using e-mail. One of the advantages of using e-mail is that managing e-mail is easy. You are able manage all your correspondence on screen and so can your customers. Your proposal can be answered, revised, stored, and sent to others, all without reams of paper involved. Besides that, using an e-mail is also fast. It is so much faster compared to a letter. When you send an e-mail, the mail will deliver instantly from your home or office to anyone from any parts of the world. This can be a great advantage as no other method of delivery could provide this kind of delivery.
Timely buying and costly deals could be made in a blink of an eye and instantly. Furthermore, another advantage of e-mail is that e-mail is inexpensive and cheap to use. It is way cheaper compared to telephone calls, fax or even over night courier service. Once the user is online, there is no further expense required. Next, e-mail is easy to filter. The subject: line on an e-mail makes it easy to prioritize messages. The reader can identify critical correspondence quickly and deal with it immediately. Junk or unrelated messages also could be deleted instantly without even having to open it and scan through it.
By this way, it is so much better compared to hand-written mails which needs to be opened and reviewed, or voice mail which requires you to either listen to or scan all your messages for those that require immediate attention. Furthermore, the level of security in transmitting e-mail messages is very high, and the industry continues to strive to develop even tighter security levels. E-mail is usually set to private but then telephone and fax messages are not. If the address information is correct, it is a rare thing that an e-mail will go astray or to the wrong location.
Fax machines can be out of order or out of paper and this prevents an important message from being delivered in a timely manner and in proper. E-mail is an internet marketing tool that is fast, reliable, user-friendly, cheap and effective. E-mail equalises the score between the big corporations and small businesses. Not only the big corporations and large companies are able to access the big advertising houses but then small businesses including anyone can get their word out there using e-mail as the method of delivering the message.
As for the disadvantages of e-mail, when sending an e-mail to a recipient, it may cause some emotional responses to the other party. An e-mail could cause upset and anger depending on what the contents are in the e-mail. A reply in the heat of the moment or an instant reply would not work out perfectly and it will only lead to more trouble. Besides that, sending an e-mail will cause the personal touch to be lacking and it will decrease the sincerity of the sender. Nothing beats a hand written letter or mail when it comes to relationships.
The recipient may think the sender is not sincere when sending a mail expressing his or her feelings across to the recipient and would not accept it. Furthermore, e-mails could sometimes cause misunderstanding between the sender and the recipient. Some people send e-mails directly after they had finished typing it without even having another run through it. This will lead to some errors and mistakes in the e-mail and often will cause the recipient to misinterpret the e-mail for something else.
When misinterpretation happens, the sender would not get the reply that they want and it will waste more time in having to type another new e-mail to rectify the misinterpretation or even having to resend the same e-mail back to the recipient with corrections. Apart from that, another disadvantage of e-mail is that e-mails bring a lot of virus to a computer or to the desktop. For example, clicking any unknown links which originated from an unknown sender or e-mail could result in virus transferring into your own computer.
The consequences are that the computer might not be able to function properly and the virus will then corrupt files in the computer and important documents or e-mails might be lost. Last but not least, another disadvantage of e-mail is that it sucks up one’s time. Users who receive a lot of e-mails constantly would spend a lot of time checking through the e-mails and precious time may be wasted and work completed slower. Conclusion On the whole, I believe that human relations are important and essential for everyone in the working world because it would make the world a better place to work in and live in.
Not only it would bring peace, but also strong relationships could be formed between organisations and they would not be loss of jobs and work-related conflicts in the future. I would advise all managers of companies regardless of big or small corporations, private or commercial, to adapt the term human relations in themselves and practice it on a daily basis. Besides that, with good human relations, a company would be able to stroll great heights in the future and gain advantage over others in the working field.
Furthermore, workers and managers of quality and well-educated could be produced at a higher quantity from companies around the world. Good human relations not only brings success to a company but it also helps the country or to go even further, the world’s economy to better progress and stabilise to avoid recessions from occurring in the near future. It would also help in the national security as less fight or misunderstandings will occur between people. References 1. Anon. (2005) Human Relations Theory and Management [Online]. USA: Sagepub. Retrieved from: http://www. sagepub. com/upm-data/9805_039184ch02. df [Accessed 6th October 2011]. 2. Avaha1978 (2011) The Importance of Human Relation in the Workplace [Online]. Los Angeles, USA: HubPages. Retrieved from: http://avaha1978. hubpages. com/hub/The-importance-of-human-relations-in-the-workplace [Accessed 6th October 2011]. 3. Sugarman, K (2004) Understanding the Importance of Teamwork [Online]. United Kingdom: Brian Mackenzie’s Successful Coaching. Retrieved from: http://www. brianmac. co. uk/articles/scni13a2. htm [Accessed 6th October 2011]. 4. Tim Wilson (2009) Advantages and Disadvantages of E-mail [Online]. USA: Time Management Success. Retrieved from: http://www. ime-management-success. com/advantages-and-disadvantages-of-email. html [Accessed 6th October 2011]. 5. Manas (2011) Human Relations Importance [Online]. India: Expertscolumn. Retrieved from: http://expertscolumn. com/content/human-relations-importance [Accessed 6th October 2011]. 6. Scott F. Geld (2003) Advantages of E-mail [Online]. Illinois, USA: DevStart Inc.. Retrieved from: http://www. promotionworld. com/e-mail/articles/advantages. html [Accessed 6th October 2011]. 7. Wikipedia (2008) E-mail [Online]. USA: Wikimedia Foundation Inc.. Retrieved from: http://en. wikipedia. org/wiki/Email [Accessed 6th October 2011].