Throughout the past five weeks we as a learning team have gathered and learned a huge amount about the use of Mediation within an agency scene. Our team has collected and gathered a number of Internet websites to use as resources together with assorted interviews with social agencies. Our findings have concluded summaries about the future of the mediation and advocacy in this country and the role of human services workers in these processes. The future of mediation and advocacy in this country may very well depend on funding, policies, and initiatives.
The future of advocacy, mediation and the role of the human services worker depend on education, experience, and once again funding. Many Human Services agencies depend on Government Grants, donations and someone who can assist these agencies in gaining access to such funding and that would be a Human Services Lobbyist. A Human Services Lobbyist advises agencies, by monitoring regulatory policies and initiatives and also assists client agencies with funding. Team C interviewed a Human Services Lobbyist in week four of this class.
Through this interview, Team V was able to ask this Lobbyist a multitude of questions to find out exactly what is the expected outcome. David (the interviewee) articulated to his interviewer (Bob) what his expectations of his position was in comparison to what he does and it matched well, according to David. According to David, issues with funding may become more complex in the future, due to societal changes and the need to expand “the safety net” to more people. David states that the future will hold new challenges that need to be addressed and funding is a large part of addressing those challenges.
As Human Service Workers, it is our responsibility that our communities get the services they need. In order for everyone to be able to take advantage of services, it is up to our lobbyists to assist agencies to gain funding, at that time it is up to the agencies to maintain the funding by adhering to the regulations put forth by the funding sources. No one person can tell us what the future brings, but if we were to predict, we can at least say that people will need services and services will need funding. Internet Resources ttp://www. parentvoices. org/This website informs people about the need for childcare that is affordable. The organization advocates for families who need childcare, but cannot find affordable and accessible childcare. http://www. nursinghomeaction. com this website informs people about the rights and legal aspects to advocate for better treatment of seniors in the nursing home. http://www. communitymediationservices. org/This website allows people in the direct area of Maine to obtain mediation services for free or at a low cost.
These trained mediators that will meet in a convenient location and help with disputes between employers/employee, parents/teen, neighbors and several other involved people struggling with conflict. http://www. cmds. org. uk/this website helps mediate for people in Europe. They are accredited by the Civil Mediation Council. Because CMDS is run by educated professionals in medical and legal system, there is a fee for service and each individual case differs are commercial cases. http://www. opm. gov/er/adrguide/Section1-health. sp this website shows all human service agencies and how they cope and deal with the ADR (alternative and dispute resolution). It goes through all the different government agencies and gives a breakdown of the procedures, how ADR works, background information, rules, and persons to contact. http://www. voma. org/Victim Offender Mediation Association (VOMA) is an international organization committed to supporting initiatives where restorative justice is sought through mediation between those who have committed criminal offenses and their victims. http://www. mediate. rg/ CDR associates in an organization that provides skilled mediators and resources to assist those in conflict regarding political, social, and natural resource issues. Their specific services entail mediation, assessment and designing of CR processes, advocacy, facilitation, and training. http://www. ada. gov/mediate. htm The Department of Justice ADA (Americans with Disabilities Act) mediation program provides mediators to assist with disputes related to ADA. ADA mediation is an opportunity for disputes to informally be resolved before they must be addressed by arbitration or in court. http://www. ms-adr. org/cases. shtml. The DMS website offers several areas that they specialize in, such as: Insurance, Real Estate, Family Issues, Landlord/tenant, business, employment and several others to the community on a volunteer basis. http://www. hg. org/socserv. html. This site assists him or her in locating an arbitration lawyer who specializes in social services and welfare law for the United States and Canada. Mediation and advocacy on Local level “An advocate is a person who acts in support of an interested party during negotiation, litigation, or another conflict resolution process” (Barsky, 2007).
An advocate helps to give voice to people who are not being heard. They help people who are not able to obtain certain services receive the services that they need. “A mediator is a third party who assists interested parties in negotiating a conflict. A mediator controls the mediation process but does not have authority to decide the outcome for the parties” (Barsky, 2007). A mediator, in a given situation, helps to dissolve the conflict and looks to the best interest of both parties. The solutions are sought with negotiation and as little conflict as possible.
On a local level, advocacy and mediation help people and speak on their behalf in the community to obtain needed services in each individual situation such as divorce, special needs, adult mental health, and the elderly. Locals from the community, come together to address current issues and establish solutions to the immediate problems. Advocates and mediators are there to make sure that the people in the communities needs are being met and they serve in the community’s best interest. Mediation and advocacy on national level Mediation and advocacy are reinforced on a national level by operating on a local level.
Agencies work together in mediation and advocacy to help raise public awareness and changes in laws or policies. Working on a national level helps to create a peaceful environment throughout the country by conflict resolution and addressing problems as they arise. On a national level there is an agency level is called CMDS or Commercial and Medical Dispute Solutions http://www. cmds. org. uk/. This agency helps mediate for people in Europe. They are accredited by the Civil Mediation Council. Because CMDS is run by educated professionals in medical and legal system, there is a fee for service and each individual case differs.
The National Mediation Helpline and are involved with their main mediation cases are commercial cases. Learning team C interviewed three advocacy professionals, a child and family advocate, a mental health case manager, and a government relations consultant. These three interviews illustrate the vast differences in the roles and responsibilities of advocates. Advocates have different populations that they serve. Court ordered youth and families are served by advocates. This position requires highly intensive advocacy that includes a high amount of direct contact with youth and families.
The mental health case manager provides advocacy to consumers with mental illness and provides such services on a voluntary basis. The government relations consultant provides advocacy to agencies that need assistance being heard by legislators, government agencies, and regulators. The government relations consultant primarily ensures that client agencies receive the adequate funding required to meet his or her objectives. Conclusion Mediation and advocacy are just some of the means for developing answers for customers. The fate of mediation and advocacy in this country may very well count on financial backing, procedures, and actions.
The future of advocacy, mediation and the role of the human service workers rely upon development of knowledge, experience, and once again funding. On a positive note mediation and advocacy are encouraged and known throughout our country by the courts while being equally appreciated by clients. References Barsky, A. E. (2007). Conflict Resolution for the helping professions (2nd ed. ). CH 6 p 233. Belmont, CA: Thomas Learning. Commercial and Medical Dispute Solutions (2009). Retrieved on September 24, 2009, from http://www. cmds. org. uk/