Since 1990, a battle has raged in United States courts between the United
States government and the Microsoft Corporation out of Redmond, Washington,
headed by Bill Gates. What is at stake is money. The federal government
maintains that Microsoft’s monopolistic practices are harmful to United States
citizens, creating higher prices and potentially downgrading software quality,
and should therefore be stopped, while Microsoft and its supporters claim that
they are not breaking any laws, and are just doing good business.
Microsoft’s antitrust problems began for them in the early months of 1990(Check
1), when the Federal Trade Commission began investigating them for possible
violations of the Sherman and Clayton Antitrust Acts,(Maldoom 1) which are
designed to stop the formation of monopolies.
The investigation continued on
for the next three years without resolve, until Novell, maker of DR-DOS, a
competitor of Microsoft’s MS-DOS, filed a complaint with the Competition
Directorate of the European Commission in June of 1993.
(Maldoom 1) Doing this stalled the investigations even more, until finally in
August of 1993, (Check 1)the Federal Trade Commission decided to hand the case
over to the Department of Justice.
The Department of Justice moved quickly,
Bingaman, head of the Antitrust Division of the DOJ, leading the way.(Check 1)
The case was finally ended on July 15, 1994, with Microsoft signing a consent
The settlement focused on Microsoft’s selling practices with computer
manufacturers. Up until now, Microsoft would sell MS-DOS and Microsoft’s other
operating systems to original equipment manufacturers (OEM’s) at a 60% discount
if that OEM agreed to pay a royalty to Microsoft for every single computer that
they sold (Check 2) regardless if it had a Microsoft operating system installed
on it or not. After the settlement, Microsoft would be forced to sell their
operating systems according to the number of computers shipped with a Microsoft
operating system installed, and not for computers that ran other operating
Another practice that the Justice Department accused Microsoft of was that
Microsoft would specify a minimum number of minimum number of operating systems
that the retailer had to buy, thus eliminating any chance for another operating
system vendor to get their system installed until the retailer had installed
all of the Microsoft operating systems that it had installed.(Maldoom 2)
In addition to specifying a minimum number of operating systems that a vendor
had to buy, Microsoft also would sign contracts with the vendors for long
periods of time such as two or three years. In order for a new operating system
to gain popularity, it would have to do so quickly, in order to show potential
buyers that it was worth something. With Microsoft signing long term contracts,
they eliminated the chance for a new operating system to gain the popularity
Probably the second most controversial issue, besides the per processor
agreement, was Microsoft’s practice of tying. Tying was a practice in which
Microsoft would use their leverage in one market area, such as graphical user
interfaces, to gain leverage in another market, such as operating systems,
where they may have competition.(Maldoom 2) In the preceding example, Microsoft
would use their graphical user interface, Windows, to sell their operating
system, DOS, by offering discounts to manufacturers that purchased both MS-DOS
and Windows, and threatening to not sell Windows to companies who did not also
In the end, Microsoft decided to suck it up and sign the settlement agreement.
In signing the agreement, Microsoft did not actually have to admit to any of
the alleged charges, but were able to escape any type of formal punishment such
The settlement that Microsoft agreed to prohibits it, for the next six and a
* Charging for its operating system on the basis of computer shipped rather
than on copies of MS-DOS shipped;
* Imposing minimum quantity commitments on manufacturers;
* Signing contracts for greater than one year;
* Tying the sale of MS_DOS to the sale of other Microsoft products;(Maldoom 1)
Although these penalties look to put an end to all of Microsoft’s evil
practices, some people think that they are not harsh enough and that Microsoft
should have been split up to put a stop to any chance of them forming a true
monopoly of the operating system market and of the entire software market.
On one side of the issue, there are the people who feel that Microsoft should
be left alone, at least for the time being. I am one of these people, feeling
that Microsoft does more good than bad, thus not necessitating their breakup. I
feel this way for many reasons, and until Microsoft does something terribly
wrong or illegal, my opinion will stay this way.
First and foremost, Microsoft sets standards for the rest of the industry to
Jesse Berst, editorial director of Windows Watcher newsletter out of Redmond,
Washington, and the executive director of the Windows Solutions Conference,
says it best with this statement: “To use a railroad analogy, Microsoft builds
the tracks on which the rest of the industry ships its products.” (“Why
Microsoft (Mostly) Shouldn’t Be Stopped.”
4) With Microsoft creating the standards for the rest of the computer industry,
they are able to create better standards and build them much faster than if an
outside organization or committee were to create them. With these standards
set, other companies are able to create their applications and other products
that much faster, and better, and thus the customers receive that much better
Take for instance the current effort to develop the Digital Video Disc (DVD)
standard. DVD’s are compact discs that are capable of storing 4900 megabytes of
information as apposed to the 650 megabytes that can be stored on a CD-ROM disc
For this reason, DVD’s have enormous possibilities in both the computer
industry and in the movie industry. For about the last year, companies such as
Sony, Mitsubishi, and other prominent electronics manufacturers have been
trying to decide on a set of standards for the DVD format. Unfortunately, these
standards meetings have gone nowhere, and subsequently, many of the companies
have broken off in different directions, trying to develop their own standards.
In the end, there won’t be one, definite standard, but instead, many standards,
all of which are very different from one another. Consumers will be forced to
make a decision on which standard to choose, and if they pick the wrong one,
they could be stuck down the road with a DVD player that is worthless. Had only
one company set the standards, much like Microsoft has in the software
business, there wouldn’t be the confusion that arose, and the consumers could
sit back and relax, knowing that the DVD format is secure and won’t be changed.
Another conclusion that many anti-Microsoft people and other people around the
world jump to is that the moment that we have a company, such as Microsoft, who
is very successful, they immediately think that there must be something wrong;
they have to be doing something illegal or immoral to have become this immense.
Contrary to popular belief, Microsoft has not gained its enormous popularity
through monopolistic and illegal measures, but instead through superior
products. I feel that people do have brains, and therefore have the capacity
to make rational decisions based on what they think is right. If people didn’t
like the Microsoft operating systems, there are about a hundred other choices
for operating systems, all of which have the ability to replace Microsoft if
the people wanted them. But they don’t, the people for the most part want
Microsoft operating systems. For this reason, I don’t take the excuse that
Microsoft has gained their popularity through illegal measures. They simply
created products that the people liked, and the people bought them.
On the other side of the issue, are the people who believe that Microsoft is
indeed operating in a monopolistic manner and therefore, the government should
intervene and split Microsoft up. Those who are under the assumption that
Microsoft should indeed be split up, believe that they should either be split
into two separate companies: one dealing with operating systems and the other
dealing strictly with applications. The other group believes that the
government should further split Microsoft up into three divisions: one company
to create operating systems, one company to create office applications, and one
company to create applications for the home. All of these people agree that
Microsoft should be split up, anyway possible.
The first thing that proponents of Microsoft being split up argue that although
Microsoft has created all kinds of standards for the computer software
industry, in today’s world, we don’t necessarily need standards. Competing
technologies can coexist in today’s society, without the need for standards set
by an external body or by a lone company such as Microsoft. A good analogy for
this position is given in the paper, “A Case Against Microsoft: Myth Number 4.”
In this article, the author states that people who think that we need such
standards, give the example of the home video cassette industry of the late
1970’s. He says that these people point out that in the battle between the VHS
and Beta video formats, VHS won not because it was a superior product, but
because it was more successfully marketed. He then goes to point out that
buying an operating system for a computer is nothing at all like purchasing a
VCR, because the operating system of a computer defines that computer’s
personality, whereas a VCR’s only function is to play movies, and both VHS and
Also, with the development of camcorders, there have been the introduction of
many new formats for video tapes that are all being used at once. VHS-C, S-VHS
and 8mm formats all are coexisting together in the camcorder market, showing
that maybe in our society today, we are not in need of one standard. Maybe we
can get along just as well with more than one standard. Along the same lines,
there are quite a few other industries that can get along without one standard.
Take for instance the automobile industry. If you accepted the idea that one
standard was best for everyone involved, then you would never be tempted to
purchase a BMW, Lexus, Infiniti, Saab or Porsche automobile, due to the fact
that these cars all have less than one percent market share in the automobile
industry and therefore will never be standards.
Probably the biggest proponent of government intervention into the Microsoft
issue is Netscape Communications, based out of Mountain View, California.
Netscape has filed law suits accusing Microsoft of tying again.(“Netscape’s
Complaint against MicroSoft.” 2) This time, Microsoft is bundling their world
wide web browser, Internet Explorer 3.0 into their operating system, Windows
95. Netscape is the maker of Netscape Navigator, currently the most widely used
internet browser on the market, and now, facing some fierce competition from
Microsoft’s Internet Explorer. Netscape says that in addition to bundling the
browser, Microsoft was offering Windows at a discount to original equipment
manufacturers (OEM’s),(“Netscape’s Complaint against MicroSoft.” 2) to feature
Internet Explorer on the desktop of the computers that they shipped, thus
eliminating any competition for space on the desktop by rival companies such as
If the OEM wants to give the consumer a fair and even choice of browsers by
placing competitors’ browser icons in a comparable place on the desktop,
Netscape has been informed that the OEM must pay $3 more for Windows 95 than an
OEM that takes the Windows bundle as is and agrees to make the competitors’
browsers far less accessible and useful to customers.(“Netscape’s Complaint
against MicroSoft.” 2) Another accusation that Netscape is making against
Microsoft is that they are doing the same type of things with the large
internet service providers of the nation. They are offering the large internet
providers of the nation, such as Netcom and AT&T, space on the Windows 95
desktop, in return for the internet provider’s consent that they will not offer
Netscape Navigator, or any other competing internet software to their
customers.(“Netscape’s Complaint against MicroSoft.” 3)
Netscape is becoming ever more concerned with Microsoft’s practices, because
for now, they are going untouched by the government and it looks as if it will
stay that way for quite some time now. The are very much worried, as they watch
the numbers of users switching to Microsoft’s browser, and the number of users
Besides all of the accusations of monopolistic actions Netscape lay down on
them, Microsoft does seem to have one advantage when it comes to the browser
wars. Their new browser, version 3.0, matches Netscape’s feature for feature,
with one added plus: it is free and Microsoft says that it always free. So is
their internet server, Internet Information Server. Whereas Netscape charges
$50 and $1500 for their browser and their web server, respectively.(“Netscape’s
With all the information that has been presented for both sides of the issue,
you are probably left in a daze, not knowing what to think. Is Microsoft good?
Or is Microsoft bad? Well, the answer is a little bit of both. Even though the
Justice Department found that Microsoft might be practicing some techniques
that are less than ethical, they did not find that Microsoft was breaking any
anti-trust laws, nor did Microsoft actually admit to the accusations when they
signed the agreement. If anything, them signing the agreement was more of a
sorry than an full fledged admission of guilt. Other people might disagree with
me, and there might be a lot of allegations floating around from different
companies, but the fact of the matter is plain and simple. Microsoft has not
been formerly charged and found guilty of any illegal practices pertaining to
I believe that the government should stay out of the affairs of the economy,
rather than get tangled up in a mess, and just end up deadlocked like the FTC
did in 1990. And even if the government did get involved, due to the extremely
fast paced nature of the computer industry, and the extremely slow nature of
the government, there may not be any resolve for quite a while.
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