Non Verbal Communication
Communication has allowed us to grow, learn, build, and survive. The fact that we have managed to develop advanced methods of communication, such as language, is what has set us aside from other animals. When we talk to another person we are sending a message which is received, decoded, and responded to accordingly. But there is much more to communication than just its verbal aspects. The way we hold ourselves, tone of voice, bodily gestures, eye movement, all of these are types of nonverbal communication and are in truth more important to the communication process than language itself.
It has been estimated that in a typical encounter between two people, two thirds of information is conveyed nonverbally and only one third verbally. Non-verbal signals give important clues to someone’s personality, relationship’s, status etc. When there is a discrepancy between verbal and nonverbal messages (as in when someone grits their teeth while saying they are not angry) it is the non-verbal message that is believed. Nonverbal communication is an important component of any type of relations such as personal, business and international.
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Even though non-verbal communication is a common occurrence, majority of the population do not notice they are using non-verbal communication. So if most people don’t even realise they are doing it that can make a job interview a very daunting process. I am going to be discussing the components of non-verbal communication and what we can do in an interview to avoid slipping up on our body language, gestures and even our personal appearance. Components that make up nonverbal communication Facial expression especially movements of eyes have different meanings.
Happiness, Sorrow, Fear and all types of emotion can be expressed through our face and eyes. When we are in an interview it’s important to smile and look friendly. If you don’t understand a question don’t have fear in your eyes, just relax and asked for question to be repeated. Tone of voice; different tone of voice can create different meanings of same word. Tone can tell our interest or boredom, happiness or sorrow or any other attitudes can be expressed through pattern of voice. Make sure you use your voice to explain what you mean.
Don’t have a monotone voice for all of the interview. Body language or ‘Kinesics’ is one of the major types of non-verbal communication. We can communicate through body movements. Not only by face and eyes but can also convey message by moving our hands, by shaking our shoulders or by nodding our head. This is key in an interview. Always look open to the interviewer. Don’t sit with your arms of legs folded. A gesture is also a body movement but is a deliberate body movement to convey a specific message. Gestures include movements of the arms, legs, hands and head.
Example- By waving our hands we express ”I’m here” or ”Hello” by shaking our head from side to side we express ‘‘we do not know’’. Try not to talk with your hands during an interview only do this if you are showing them the important of a point you feel strongly about. Personal appearance includes our clothing, our grooming and our consciousness to styles. It projects our self-images to others. A person’s social status and attitude expressed through his or her personal appearance. Second to body language this is vital. Always wear suitable attire.
If it is a suit for an office or selling job or a uniform for a hairdresser and beauty job. Show them how you will look in the job. Touching is an effective non-verbal communication tool. Different ‘touch’ bear different meanings e. g. Pat on the back to say ”well done” or show support. The only time touching should happen in an interview is at the start and end. A firm handshake says a lot. Space and distance are also meaningful non-verbal communication technique. Giving someone personal space when they are talking to you (e. g. a manager) shows respect.
The interview will have set up the room to how they want to conduct the interview. Don’t move your seat forward or back. Keep the distance they set out. Again you should apporoach there desk at start to meet and introduce yourself with a handshake and again at the end to thank them for the opportunity. Silence, like other types of non-verbal communication a complete silence also can transmit out inner view of mind. Both positive and negative attitude can be expressed through silence. Always be silent to listen to what they are saying take 10 seconds after they have finished before you start your answer.
Don’t leave any longer silent as it can be awkward. Non Verbal Communication in an Interview When interviewing for employment you could be thinking that if you are the candidate with the best answers to interview questions, you’ll get the job. In fact, that isn’t typically the case. According to some studies, “Body language comprises 55% of the force of any response, whereas the verbal content only provides 7%, and paralanguage — pauses and sighs given when answering — represents 38% of the emphasis. ” Nonverbal Communication during the Interview Make eye contact with the interviewer for a few seconds at a time. * Smile and nod (at appropriate times) when the interviewer is talking, but, don’t overdo it. Don’t laugh unless the interviewer does first.
* Be polite and keep an even tone to your speech. Don’t be too loud or too quiet. * Don’t slouch. * Do relax and lean forward a little towards the interviewer so you appear interested and engaged. * Don’t lean back. You will look too casual and relaxed. * Keep your feet on the floor and your back against the lower back of the chair. Pay attention, be attentive and interested. * Listen. * Don’t interrupt. * Stay calm. Even if you had a bad experience at a previous position or were fired, keep your emotions to yourself and do not show anger or frown. * Not sure what to do with your hands? Hold a pen and your notepad or rest an arm on the chair or on your lap, so you look comfortable. What’s most important, is to remember that the image the interviewer has of you when he first meets you is the one that is going to last.
Remember what to wear, keep the space and distance that was provided, listen carefully and don’t stay quite after a question. When practicing for an interview, work on your nonverbal communications as well as your other interviewing skills. You are not going to get the job if you’re slouchy, sloppy or messy it won’t matter how well you answer the interview questions. It could be what clinches the job offer for you. In conclusion what the interview sees of you is what will makes their impression of you.