Professional helper skills in group setings as a listener, observer or participant Essay

Professional helper skills in group setings as a listener, observer or participant


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            Being in an educational group, the author of this paper particularly felt the need to be a major contributor to the progress of the major discussions of the class as well as to the success of every activity that is being managed by the educator - Professional helper skills in group setings as a listener, observer or participant Essay introduction. It could be observed that through this grouping, the author learns how to improve the way that he listens, how he observes and how he interacts as well as participate within the group discussions. It could be noted that it is through this that the author learns how to establish camaraderie with his group mates and thus be able to be of good use and contributor to the progress of the entire class. Learning has been a great part of this particular progress on the part of the author. It is undeniable that being a part of this group made the author a more reliable individual in terms of group project implementations. Aside from this, it is undeniable that the author too has understood the importance of team work.

Team Work

Humans are significantly made with personal and innate characteristics in them that are completely different and apart from the others. This idea is mainly because of the certain fact that human beings have their own characteristics of uniqueness and individuality. Thus, human beings become existent in their own personal sense with their own identity differing them from others at some point in their innate qualities. In same manner, cultures and social values are also created and develop with likeness to the concept of individuality and uniqueness since they are created by human beings themselves. Social groups of relative similarities functioned and develop them own system of values and accordance making them united in their own concept and apart from the other social groups. Thus with this concept, cultural diversity has predominantly existed as how society themselves strive and develop to the point of their current state.

            However, this innate and basically natural concept in the society has been always a massive hindrance for the establishment of social unity and uniformity especially on the principal level of a team. Since the team-building concept’s main agenda is the establishment of a uniting factor and bond among its members, their own personal and cultural diversity has always been a challenge for the said aim. Common problems and challenges such as uniqueness in the dominant language, dissimilarities with social norms and acceptable principles, differences concerning perception and opinions, and others often become a problem in the team-building aspect. In general, diversity produces stratification and division thus unification is being hindered. Indeed, cultural diversity in the aspect of team building is one of its main weaknesses.

            However, cultural diversity in a certain team can also serves as its potential strength producing advantages apart from its common disadvantages. Having a culturally diversified group is also beneficial because it can basically cover much more grounds than groups of only single culture. This concept is true because having a multicultural society in a single group will produce more and significantly different opinions and ideas and with the merging of these different ideas, a single group can produce a statement or an idea that is generally valid since it actually addresses point of views from each culture. It is like having a representative from each culture joining together to create a concept that will unify their principles and eliminate their differences. In addition, through having a multicultural group, individuals can actually gain an opportunity to learn from the other and become acquainted with other social groups’ culture. Thus, each one can learn to adapt and relate to each other creating a bond that will transcends their culturally differences.

            In a point, building a team with the basic qualities of cultural diversity is indeed a difficult challenge because each member and especially its leaders must be able to eliminate the diversity walls between its people without offending or discriminating as much as a single individual. It is very important that in this aspect, each and everyone must understand the importance of respect for other’s personal culture and their own diversity thus avoiding further complications in the situation like straining the said opportunity. However, the said concept of building a team of multicultural individuals is also a rewarding and an important part of social development of the human beings. Through this course, society can start to bring down the wall that separates them from each other and use the concept of cultural diversity not as their main weakness from conceptualizing social unity but as their potential strength for harmoniously existing as culturally colorful society.

How Communication Played a Great Role

The interpersonal connection that communication particularly creates between people around the organizations actually creates the environment that the said groups of people are supposed to work in. there are particularly five major areas with which communication is particularly involved in the progressive process of the organizations in business:

(a)                Communicating for the sake of passing information

There is a need for constant passing of information especially for organizational members. The idea is that the regular way of people communicating with each other would indeed keep the organization unified and intact for the sake of continuous business progress.

(b)               Communicating for organizational update on progress

Whatever the company deals with, the members should know of all of them. This is for the sake of the establishment of trust among the employees as well as the organization’s administration section. It is through the application of regular communication that the progress reports could be utilized to motivate the other members of the organization.

(c)                Communication for motivational purposes

As mentioned earlier, there is a specific need for the people of the organization to take specific steps in being able to perform well for the sake of organization’s progress. To be able to come to a meeting point between the administrators and the employees, it is then necessary to take advantage of communication. Through the open line of communication that exists between the two said parties, it is then obvious that the changes could be given chances of being fulfilled as both sides of opinions are already able to relate to each other’s needs and expectations form the organization as well as form each other.

(d)               Communication for the sake of advancement as an organization

It is necessary that there exists an open line of communication between all the people making up the organization because of the fact that much of the progress procedures would rely on the ways that govern the ways by which the said people are able to connect with each other through speaking with each other. Their unity, their connection with each other towards progressive efforts relies on their capabilities to talk to each other and support each other through the use of communication.

(e)                Communication for the sake of implying law

To be able to keep the whole organization at the right track, there is a necessity for the administration to imply the laws of business within the operational engagements of the employees as this would particularly identify the limitations and the capabilities as well as the benefits that the company has further provided for the employees. Communicating to the employees on why the said set rules are necessary to be followed by the people working within the organization shall then make it easier for them to cope up with the organization’s rules and thus keep a clear track of the changes that they need to face as they are staying with the said organization.

            From the discussion of the five-point reasons of why communication in the continuing process of a particular organization’s growth, it could be noted that the price that keeping the communication lines open pays is much essential for any organizational progress procedures. Constant attention given to the procedures of communication shall indeed bring forth fine results for the whole team or group that works their way on towards advancements.

            These five concepts of communication obviously involve the presence of arising conflicts within the process. As obviously mentioned in the explanation, the individuality of each member of the organizations actually notes the possibility of developing conflicts between them. It is through the usage of effective dealing with conflict could the organizations survive the procedures of dealing with their member’s individual differences. Facing destructive conflicts may not be as easy as with dealing with the constructive conflicts. This is primarily because of the fact that destructive conflict aims to destroy the thinking and the perception of the parties involved, whereas constructive conflict could still be turned around just to be able to use the conflict as key reasons for human motivation.


            From the observation that the author of this paper on the group that he has actually been a part of, he naturally understood that communication, camaraderie, social understanding and acceptance of others’ differences of each other plays a great role in establishing a fine manner of relationship between all the people involved within a certain implicated process. Discussions and presentations were handled successfully from the beginning until the end of the process whereas everyone in the group managed to be a huge part of the discussions as major participants and contributors to the progress. Within the discussion presented within this paper, it could be observed that communication is indeed a vital part of the major reasons behind the importance of building a fine foundation for the organization’s communication background. With the essential points of communication considered, it is undeniable that being able to connect with the members of the organization in a constant manner is indeed a must in organizational progress. The impact of the idea of improving the procedures of communication within teams is a fine indication of the wanting of the entire group to have measurable goals towards the future of their group that would likely help on the gradual progress that their organizations are expected to take later on.

            Constant application of effective communication within the different procedures of connection that the organization undergoes is a special matter of concern that needs to be refurbished every now and then. Leaders of team arrangements are usually to be noted as huge control commanders of these particular member-connections in the group. Through understanding the different concepts of communication and how they are effectively used in actual application for team enhancement, the possibilities of improvements are increased and the level of understanding among group members is further enhanced as well.


Banks, James A (2005). Cultural Diversity and Education: Foundations, Curriculum, and Teaching. Ally & Bacon Publishing Company. 5th Edition.

Heuberger, Barbara (2004). Cultural Diversity: Building Skills for Awareness, Understanding and Application. Kendall/Hunt Publishing Company. 3rd Edition.

D. Houston , Stephen L. Sokolow. (2006). The Spiritual Dimension of Leadership: 8 Key Principles to Leading More Effectively. Corwin Press.

Boatright JR. 2000. Ethics and the Conduct of Business. Prentice Hall: Upper Saddle River, NJ

Harries The Rt Reverend R. 1999. The business of business is to serve society. Paper presented at the RSA Ethics Forum in the Workplace, 11 November 1999.

Martinez, Esdras.(1983).Management theory and practice. Manila, Philippines. GIC Enterprises & CO. . Inc.

Stainer, Lorice. (Sept-Oct 2004). Strategic change. University of Hampshire.

Wilmot, William W.  and Hocker, Joyce L.  Interpersonal Conflict, McGraw Hill Higher Education 2001.

Tuckman, Bruce. (1965). Developmental sequence in small groups. Psychological bulletin, 63, 384-399.


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