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Quality of Work Life Essay

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Research Proposal Quality of work life among women employees in Indian IT sector Submitted by, Bibin J Poovathany Rachita Moon Apeksha Jain Introduction The purpose of the research is to study the quality of work life for the women employees in Indian IT sector. It aims to gain an insight into current working life policies and practices.

Several notable factors that influence quality of work life are: Adequate and Fair Compensation; Safe and Healthy Working Conditions; Opportunity to Use and Develop Human Capabilities; Opportunity for Career Growth etc.

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QWL provides for the balanced relationship among work, non- work and family aspects of life. In other words, family life and social life should not be strained by working hours including overtime work, work during inconvenient hours, business travel, transfers, vacations etc.

The report will be formulated after a thorough research and will be based on the information given by the company personal and through questionnaire filled by the employees. In due course of our project we will visit the companies and interact with the people concerned and will have a focus group discussion with them.

Literature Review The term Quality of Work Life (QWL) was initially introduced in the late 1960’s as a way of focusing on the effects of employment on worker health and general well being, and a way to enhance the quality of a person’s on-the-job experience.

Numerous works on work life thereafter proves that what happened in the workplace have significant impact on individuals and their families. (Greenhaus & Beutell,1985; Kossek & Ozeki, 1998; Lewis & Cooper, 1987). The combination of a fluctuating work environment with competing job and family commitments has negatively affected employees in the form of lowered morale and motivation, reduced productivity, and increased burnout and turnover (Galinsky & Stein, 1990, Benedict & Taylor, 1995). Moreover the inability of employee o balance the equally challenging demands of their work and personal life has contributed to the escalating stress and conflict of today’s workforce (Edwards & Rothbard, 2000). This in turn leads to significant rise in stress related health problem, which translates to financial cost both to the employer as well as the government (Johnson, Duxbury & Higgins, 1997, Frone, Russell, & Cooper, 1997) The monitoring of employees views about the quality of their work and the quality of their work life helps an employer get an idea of where improvements in an organization can be made.

Families and Work Institute’s 1997 National Study of the Changing Workforce states “Supportive workplaces help employees be more effective workers, people, and parents. Employers that can provide these better quality jobs and supportive workplaces have a clear competitive edge. ” Research Objective The main objective of the research is to determine the Quality of Work Life among women in the Indian IT Sector.

Also, the data collected will be used to test the following hypotheses: H1: “Organization” has a significant impact on the quality of work life among women in IT Sector H2: “Marital Status” has a significant impact on the quality of work life among women in IT Sector H3: “Geographical Region” has a significant impact on the quality of work life among women in IT Sector Methodology A representative sample of 60 women employees from three different IT Organizations in the age group of 25 to 35 years will be taken. A questionnaire from a validated source will be administered to this sample.

Data Analysis will be done using techniques like Cross Tabs and factor analysis. The main variables used for measuring the quality of work life are: * Job and Career Satisfaction * Working Conditions * General Well-Being * Career and Other growth prospects * Training and Development * Work life Balance References Aryee, S. , Fields, D. ; Luk, V. 1999. ‘A cross-cultural test of model of the work-family interface’, Journal of Management Benedict, R. , ; Taylor, C. A. 1995, “Managing the overlap of work and family: A shared responsibility”, CUPA Journal, (Fall).

Che Rose, R; Beh L. S, Uli, J, Idris K. 2006, An Analysis of Quality of Work Life (QWL) and Career- Related Variables, American Journal of Applied Sciences Hanita Sarah Saad, Ainon Jauhariah Abu Samah, Nurita Juhdi 2008, Employees’ Perception on Quality Work Life and Job Satisfaction in a Private Higher Learning Institution, International Review of Business Research Papers Vol. 4 Johnsrud, L. 2002. Measuring the quality of faculty and administrative worklife: implications for college and university campuses, Research in Higher Education Svenn-Age Dahl, Torstein Nesheim, Karen M.

Olsen 2009, Quality of work – concept and measurement, RECWOWE Publication Appendix : Questionnaire For Researcher use Respondent no #: Quality of Work Life Among Women executive in IT SectorTo be filled by women in IT sector only| Name| ————————————————- | E-mail (Optional)| ————————————————- | Address (Optional)| ————————————————- | Phone (Optional)| ————————————————- | Total years of experience| ————————————————- |

Current Employer (Optional)| ————————————————- | Year of joining| ————————————————- | Previous Employer (Optional)| ————————————————- | Age| ————————————————- | Marital status| ————————————————- | ————————————————- Please mark your answers as ‘y’ (or) use bullets (or) Tick the answers| Children| ————————————————- None| ————————————————- ————————————————- 1| ————————————————- | ————————————————- 2| ————————————————- | ————————————————- More than 2| ————————————————- | Children age| ————————————————- 0-3| ————————————————- | ————————————————- 4-7| ————————————————- ————————————————- 8-12| ————————————————- | ————————————————- 13 & Above | ————————————————- | Living in| ————————————————- Nuclear family| ————————————————- | ————————————————- Joint family| ————————————————- | ————————————————- Hostel/Room| ————————————————- ————————————————- Paid guest| ————————————————- | Work schedule| ————————————————- General Shift| ————————————————- | ————————————————- Afternoon shift| ————————————————- | ————————————————- Night Shift| ————————————————- | ————————————————- Irregular shift| ————————————————- Employment| ————————————————- Permanent| ————————————————- | ————————————————- Contract| ————————————————- | ————————————————- Temproray| ————————————————- | ————————————————- Others(specify)| ————————————————- | Functional | ————————————————- Sw Engineer| ————————————————- ————————————————- HR| ————————————————- | ————————————————- Finance| ————————————————- | ————————————————- Others(specify)| ————————————————- | A| Job and Career Satisfaction | | Check the answer that best describes how much you agree with each statement below (or) | | Mark your answers by numbers| 1| 2| 3| 4| 5| | Strongly Agree| Agree| Neutral| Disagree| Strongly Disagree| 1| Recognition at the work place is satisfying | | | | | | 2| I am successful at work | | | | | | 3| I like the work that I do| | | | | | 4| I like the business aspect of work| | | | | | 5| The work is boring or repetitive | | | | | | 6| I am able to plan my work| | | | | | 7| I have fears about my job security| | | | | | 8| I am proud to be working for my employer| | | | | | 9| I am encouraged to be really open and honest in my area| | | | | | 10| I am encouraged to do the best I can| | | | | | 11| My main satisfaction in life comes from my work| | | | | | | | 1| 2| 3| 4| 5| | | Very Satisfied| Satisfied| Neither| Dissatisfied| Very Dissatisfied| 12| Overall satisfaction with the current job| | | | | | 13| Freedom to choose own method of working | | | | | | 14| The level of teamwork in your area| | | | | | 15| The amount of responsibility you are given| | | | | | 16| Opportunity to use abilities| | | | | | 17| Employee relation between management & you| | | | | | 18| The way your work area is managed| | | | | | 19| The attention paid to suggestions you make| | | | | | | | Increased Significantly| Increased Slightly| Stayed the same| Decreased slightly | Decreased Significantly| 20| If you have been in your current job for the past three years or longer, has your level of job satisfaction changed in that time? | | | | | | 21| What measures can be done to make your job more satisfying? | | | | B| Working Conditions| | | 1| 2| 3| 4| 5| | | Strongly Agree| Agree| Neutral| Disagree| Strongly Disagree| 1| I am under constant pressure to meet deadlines| | | | | | 2| Work duties interfere with my personal life| | | | | | 3| Work loaded is too heavy| | | | | | | I am provided with the kinds of information needed to do the job| | | | | | 5| I am kept aware of my area’s future direction and priorities| | | | | | 6| I have interruptions at work| | | | | | 7| Have you given up activities you enjoy to work| | | | | | 8| I have respect from peers| | | | | | 9| At the place where I work, I am treated with respect| | | | | | 10| I trust the management at the place where I work| | | | | | 11| The safety of workers is a high priority with management where I work| | | | | | 12| Conditions on my job allow me to be about as productive as I could be| | | | | | | | | 1| 2| 3| 4| 5| | Very Satisfied| Satisfied| Neither| Dissatisfied| Very Dissatisfied| 13| Cleanliness of the buildings| | | | | | 14| Parking| | | | | | 15| Grounds (Parks, gardens and sporting ovals)| | | | | | 16| Security| | | | | | 17| Maintenance services(electrical, mechanical, plumbing, etc)| | | | | | 18| Child care / Creche | | | | | | 19| Action taken against harassments| | | | | | | | Y| N| | | Yes| No| 20| In the last 12 months, were you sexually harassed by anyone while you were on the job| | | 21| Do you spend more hours than you would like at work (over time)| | | 22| When you work extra hours on your main job, s it mandatory (required by your employer)| | | 23| In case of necessity you are allowed to work from home| | | 24| How many days per month do you work extra hours beyond your usual schedule? | | 25| How often are you allowed to change your starting and quitting times on a daily basis? | | 26| Do you suffer from recurrent ache or pain | | | | | | 1| 2| 3| 4| 5| | | <15 hours| 16 to 30 hours| 31 to 45 hours| 46 to 60 hours| 61 hours>| 27| No. of hours in a regular work week| | | | | | | | | | 1| 2| 3| 4| 5| | None| 1 to 2 hours| 3 to 5 hours| 6 hours>| Not sure| 28| Hours of paid overtime worked in a week| | | | | | 29| Hours of unpaid overtime worked in a week| | | | | | | | | 1| 2| 3| 4| 5| | | Increased Significantly| Increased Slightly| Stayed the same| Decreased slightly | Decreased Significantly| 30| Workload over the past year| | | | | | 31| Change of paid overtime since a year ago| | | | | | 32| Change of unpaid overtime since a year ago| | | | | | | | C| General Well-Being| | | 1| 2| 3| 4| 5| | | Usually | Often| Sometimes| Rarely| Never| 1| You get enough sleep everyday| | | | | | | You have enough physical exercise| | | | | | 3| You have a healthy food habit| | | | | | 4| You skip breakfast / lunch for work often| | | | | | 5| Feel rushed at work| | | | | | If you feel rushed, is this due to 1 or more of the following reasons 😐 | | | 6| Volume of work| | | | | | 7| New duties| | | | | | 8| Complexities of work| | | | | | 9| Change in policies| | | | | | 10| Others(eg: feeling bullied, committee work; additional demands, crisis situation etc)| | | | | | | | 11| Personal consequences of workplace stress| Usually | Often| Sometimes| Rarely| Never| a| Stress affecting social life| | | | | | | Conflict with colleagues| | | | | | c| Absence at work| | | | | | d| Feel depressed| | | | | | e| Too many mistakes| | | | | | | 12| | Daily| A Few times a week| Once a Week| Less Often| Never| a| Headache| | | | | | b| Fatigue, apathy or lack of energy| | | | | | c| Difficulties in falling asleep or recurrent awakenings at night | | | | | | d| Feeling of dizziness| | | | | | e| Depression| | | | | | f| Heartburn, acidity, stomach pains or diarrhea| | | | | | g| Feeling that it is “all just too much”| | | | | | |

D| Home-Work Interface / Impact of work on work life balance| | | 1| 2| 3| 4| 5| | | Usually | Often| Sometimes| Rarely| Never| 1| You find yourself thinking about work instead of focusing on home/pleasure activities| | | | | | 2| You spend as much time as you’d like with your loved ones| | | | | | 3| You spend most of your time doing what is most important to you| | | | | | 4| Often you work at home as part of your job| | | | | | 5| Has there been conflicts in your family about working hours| | | | | | | | | | | | | | | Strongly Agree| Agree| Neutral| Disagree| Strongly Disagree| 6| I find it difficult to concentrate on my work because of home matters | | | | | | 7| I feel that I am neglecting home matters because of my job| | | | | | 8| When at work, I feel free from the family and its noise| | | | | | 9| I cope better with my children when I also go to work| | | | | | 10| Reconciliation of work and family is made easier for me with the help I get from family or friends| | | | | | | 11| Factors in alleviating stress| Very important| somewhat important| not very important| not important| NOT SURE| a| Flexible hours| | | | | | | Occasionally work from home | | | | | | c| Take unpaid leave| | | | | | d| Supportive manager| | | | | | e| Occasionally vary hours| | | | | | f| Personal calls at work| | | | | | | | | | | | | | E| Career prospects ; Compensation | | | 1| 2| 3| 4| 5| | | Strongly Agree| Agree| Neutral| Disagree| Strongly Disagree| 1| I feel that the future looks good for me| | | | | | 2| You get to participate in decision-making| | | | | | 3| job requires that I keep learning new things| | | | | | | | Very Satisfied| Satisfied| Neither| Dissatisfied| Very Dissatisfied| 4| Opportunities for career progression or promotion| | | | | | 5| Encouragement for creativity and innovation in your area| | | | | | | | | Very true| Somewhat true| not too true| not at all true| not sure| 6| The chances of promotion are good| | | | | | 7| I have an opportunity to develop my own special abilities| | | | | | 8| My fringe benefits are good| | | | | | 9| Promotions are handled fairly| | | | | | | 1| 2| 3| 4| 5| | | Much less than you deserve| Somewhat less than you deserve| About as much as you deserve| somewhat more than you deserve| much more than you deserve| 10| How fair is your salary compared to others doing the same type of work you do? | | | | | | | | Y| N| | | Yes| No| 11| Have you changed your job in the last five years? If yes: How many times? ______| | | 12| Have you been unemployed or temporarily dismissed over the last 5 years If yes: How many times? ________________| | | 13| Do you see any work related barriers to your career progression (eg: lack of opportunities, lack of motivation etc)| | | 14| If ‘Yes’ Please specify:| 15| Do you feel that the income from your job alone is enough to meet your family’s usual monthly expenses and bills| | | 16| Do you feel in anyway discriminated against on your job because of you are a women| | | F| Training ; Development| | In the past 12 months, how many training ; development activities have you participated in? | | | | 1| 2| 3| 4| 5| | Strongly agree| Agree| Neutral| Disagree| Strongly disagree| 1| I have the necessary skills and abilities to handle the responsibilities of my duties| | | | | | 2| My immediate manager encourages me to further develop my skills and abilities| | | | | | 3| I am satisfied with my opportunities for training ; development| | | | | | 4| I receive feedback from my manager that is useful for developing my skills and abilities| | | | | | 5| I am satisfied with my opportunities to discuss my development with my manager| | | | | | 6| I am eager to undertake further training and development| | | | | | END OF SURVEY| Thank You|

Cite this Quality of Work Life Essay

Quality of Work Life Essay. (2019, May 01). Retrieved from https://graduateway.com/quality-of-work-life/

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