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Roles of Different Agencies and Professionals

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    The policy and procedures are for different agencies and professionals involved in safeguarding adults, including managers, professionals, volunteers and staff working in public, voluntary and private sector organisations. They represent the commitment of organisations to: •Work together to prevent and protect adults at risk from abuse •Empower and support people to make their own choices •Investigate actual or suspected abuse and neglect

    •Support adults and provide a service to adults at risk who are experiencing abuse, neglect and exploitation. RQIA – The Regulation and Quality Improvement Authority register and inspect a wide range of health and social care services. Their inspections are based on regulations and minimum care standards which ensure that both the public and service providers know the quality of care expected. Inspectors visit nursing and residential care homes and children’s homes in order to inspect all aspects of the care provided to guarantee the comfort and dignity of those using the facilities and to ensure public confidence in these services. •Social Services – Social workers work with people who have been socially excluded or who are experiencing crisis.

    Their role is to provide support and enable service users to help themselves. They maintain professional relationships with the service users and act as guides, advocates and critical friends. They work in a variety of settings within a framework of relevant legislation and procedures supporting individuals, families and groups within the community. Settings may include the service users own how, schools, hospitals and the premises of other public sector and voluntary organisations. Qualified social worker professionals are often supported by social work assistants, they also work closely with other health and social care professionals. PSNI – Can investigate any serious crimes that have been committed.

    •Doctors – They may notice signs of abuse when examining individuals which they should report. •NISCC – Northern Ireland Social Care Council is a non-departmental public body, sponsored by the Department of Health, Social Services and Public Safety (NI). As the regulatory body for the social care workforce in Northern Ireland they aim to increase the protection of those using social care services, their carers and the public by improving and regulating standards of conduct, training nd practice in the social care workforce. NISCC objectives are to strengthen public protection through registration of the social care workforce, ensure that social care staff, supported by employers, meet agreed standards of conduct and practice, to strengthen and support the professionalism of the social care workforce, to improve the quality of social care through the development, promotion and regulation of education and training, deliver a service that meets the needs of the sector by working in partnership with users of social care services, their carers and key stakeholders.

    NMC – The nursing and midwifery council regulates and sets the standards for nurses and midwifes who have a code of conduct that they must stick to stating how they must work and behave. They ensure that they have the right skills and qualities and that they continually train and take part in learning activities to show that their skills and knowledge are up to date

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