2. What technologies are used in UPS? Technology has played a large role in UPS’s ability to expand and grow to serve globally in more than 200 countries and territories. UPS relies on several technologies to gain a competitive advantage against rival companies. The company streamlines processes by utilization of bar- code scanning systems, wireless networks, a mainframe computer, a portable computing device, software products and the internets. The technologies uses in UPS are: 1. UPSnet It is a global electronic data communication network that provides an information processing pipeline for international package processing and delivery.
. DIAD Using a handheld computer device called a DIAD [Delivery Information Acquisition Device], the driver electronically captures information about each package, including the time of delivery and even the signature of the person receiving the package. This information is transmitted via cellular telephone from the package car to UPS computers, where it is available for customers to trace their packages or verify proof of delivery. 3. UPS – Online- Tools UPS allows customers to download, free of charge, electronic tools [APIs, that is, Application Program Interface] which are: UPS Tracking: Both the shipper and recipient of a package can track the status of the package directly from the UPS website.
Information available from the tracking system includes location of the package on its journey from the shipper to recipient and estimated time of delivery of the package. * UPS Rates and Service Selection: A tool that allows a customer to estimate the cost of sending a package. The customer enters the size and weight of the package, pickup and drop- off locations and requested service type then a quotation is provided for the cost of sending the package. UPS Time in Transit: Customers can use this tool to estimate the ground transportation time for sending packages from the package pick-up point to the final destination. * UPS Address Validation : To reduce the risk of packages not arriving at the correct destination or being delayed; this tool validates the address and ZIP Code to which the package is to be delivered while the delivery request is being entered. * UPS Signature Tracking: In addition to tracking a package, businesses can also obtain Valuable Proof of Delivery [P. O.
D] information including a digitized signature and delivery address. This powerful tool enables companies to obtain P. O. D of goods often needed to collect on an invoice. UPS signature Tracking provides P. O. D in seconds, enabling companies to shorten the time between the sale and the collection of funds. This tool advances UPS’ tracking technology. * UPS Shipping Technology: With the UPS Shipping Tool, businesses can bring UPS; web- based shipping to their employees desktops. The tool also allows a company to customize the interface to meet their business needs. 4. UPS Shipping Technology Ups. com®: Millions of UPS customers perform critical small package and /or freight shipping functions on ups. com daily. The Web site receives 18. 5 million page views per day and has 107 unique country sites. The site also receives an impressive 22. 7 million small package tracking requests on average every business. * UPS campusShip® : CampusShip is a Web-based, UPS-hosted distributed shipping solution that allows employees of companies with widespread facilities and decentralized workforces to easily process and ship packages with UPS from their computer desktops.
CampusShip gives transportation and mailroom decision- makers centralized control over shipping procedures and costs. * UPS WorldShip®: WorldShip is one of the most widely deployed transportation software applications in the world. A full- featured, Windows-based, shipping software designed for customers with high- volume shipping needs. WorldShip streamlines the process of ordering by calculating shipping costs, preparing electronic customs forms, customizing shipping preferences and generating shipping labels.
It enables the company and their customers to track shipments online, eliminating calls from customers inquiring when orders will arrive. 5. UPS Visibility Technology: UPS visibility solutions provide powerful information for any shipment – both small package and freight – so customers can stay informed. * ups. com: Whether a customer is shipping small packages or freight, UPS leverages the Internet to provide customers visibility into their business processes, allowing them to provide better customer service and more efficiently manage their supply chains. Available since 1995, tracking service on ups. om gives customers instant 24-hour access to tracking information, including signature proof of delivery. * Quantum view®: It is a Web- based service that provides shipment content information, status updates and event alerts for inbound and outbound packages. To better meet the needs of customers, UPS has developed four applications under the Quantum view umbrella which can be mixed to tailor the needs of its users. * Quantum View® Manage is a Web- based service application that allows customers to view shipment information for multiple accounts without a tracking number.
Users can create customized views of shipment history for outbound and 3rd party billed shipments and can receive e-mail shipment status and / or download selected shipment data. * Quantum View® Inbound provides proactive notification of UPS shipments that are en route to the receiver’s location. The technology helps businesses better prepare for delivery activities in such areas as staffing, accounting, stocking and customer service. The strength of Quantum view inbound lies in UPS’s proprietary “address matching” system that retains multiple variations of street addresses within the United States.
In addition to Quantum View’s ability to match to different addresses, it also recognizes variations in business such as UPS and UPS, Inc. * Quantum View Notify® delivers proactive critical shipment status updates via e-mail. This technology is used by customers who want UPS to proactively notify interested parties about critical shipment status updates for some or all of their shipments. * Quantum View ®Data delivers proactive critical shipment status updates via data files. Data files are delivered via the Web in . csv, . txt, or XML formats and are easy to integrate into internal software applications or databases.
This service targets large customers who want to integrate this data into their own ERP, CRM or other systems. * Flex® Global View:The Flex Global View platform provides customers with supply chain visibility of multimodal (air, ocean ground and rail freight or UPS small package) transportation, purchase order, customer and inventory management data via the Web. Like Quantum View, Flex Global View provides customers proactive notification of vents they deem important in their daily business operations- from notification of an item held in Customs to confirmation that a critical shipment is en route to their destination. Billing Visibility: UPS offers a number of options for viewing and analyzing a UPS bill. * UPS Billing Center – an easy- to- use Web site that allows customers to view UPS domestic and import invoices, print invoices or pay UPS charges online quickly and securely. * UPS PDF Invoice – an easy and convenient way to receive an e- mail copy of UPS domestic and import invoices in an electronic PDF format. When the invoice is ready, UPS will send an e-mail to up to five e-mail addresses of the customer’s choice. UPS Invoice allows customers to streamline the time required to receive and review UPS charges. UPS Billing Data – a highly detailed global electronic billing file providing shipping and brokerage charges in a CSV or XML format. UPS Billing Data offers the best way to provide visibility into, and take control of, shipping expense information. * UPS Billing Analysis Tool – The Billing Analysis Tool is downloadable technology that allows customers to manipulate UPS Billing Data to analyze and allocate shipping costs. The tool is available in 36 countries and 21 languages, as well as the converted currencies of the customer’s choosing.
It provides a variety of expense summaries and subtotals, which can be arranged by the customer’s cost codes, by UPS service, shipping method and more. * UPS Flat File Bill – an electronic file that contains UPS billing data. This tool works with customers’ billing data to quickly produce insightful reports that support business processes. The tool simplifies the analysis and reporting of UPS shipping expenses by offering summary reports and subtotals which can be organized by a company’s cost codes, by UPS service, shipping methods and more. EDI 210 Bill [Electronic Data Interchange] –Designed for enterprises with existing EDI capabilities, the UPS EDI 210 Bill allows customers to integrate UPS billing information into accounting and other business systems. 6. UPS Global Trade Technology UPS leverages technology with proven expertise to simplify global trade and optimize supply chains. * ups. com:ups. com offers services in 33 languages, including printable International forms such as Commercial Invoices and NAFTA Certificates of Origin. International shippers gain quick access to tools such as UPS Trade Ability. * UPS Paper Invoice: UPS Paperless ?
Invoice is an industry first that enables customers shipping small packages internationally to “go paperless. ” UPS Paperless Invoice is a feature of UPS shipping technology which integrates order processing, shipment preparation and commercial invoice data and then transmits that data to customs offices across the globe, eliminating the need for paper commercial invoices. UPS is the only company to offer customers a paperless commercial invoice process for international shipping. * UPS TradeAbility: UPS TradeAbility® helps international shippers quickly and easily compliance information.
TradeAbility tools are available on ups. com or can be integrated into a customer’s business applications or Web site using Web services. TradeAbility is available to customers in 31 countries. Features include a “screener” that automatically alerts shippers if they are trying to send a package to a person, organization or country under official government restriction. 7. Route Visibility * Roadnet ®, a tactical daily routing tool. It optimizes routes and has the ability to balance both profitability and customer requirements. Using advanced industry algorithms and ustom routing passes, customers can create multiple intelligent route plans faster- maximizing the investment in their fleet. * Territory Planner® Territory Planner® is a system which strategically prepares optimal territories and routes for the future by incorporating “what if” scenarios. Historical data including delivery days, open/ close times, preferred delivery times volume and geographic location is used to create optimized and balanced territories, routes and stop sequences. All within an easy- to-use interface that allows re-routes to occur when they should. * FleetLoader®
FleetLoader® analyses and optimizes loading of both bay and bulk beverage vehicles. Multiple loading strategies can be employed to meet the needs of all delivery types and warehouse requirements. Easy picking loading and check out are now possible with FleetLoader. * MobileCast® MobileCast gives customers the opportunity to see their routes in real time with GPS tracking, manage by exceptions, and make sure that their plan is as good as the reality. Having information on where their drivers are, when delivery will be done and any changes to route plans is critical to properly manage their transportation business.
MobileCast works hand with wireless voice and data networks, GPS and the MobileCast Server. Each program is completely integrated providing users with a seamless all- in -one solution. Roadnet ®, Territory Planner®, Fleetloader® and MobileCast® all share common modules and a single database. By using the industry’s most sophisticated algorithms, users are able to create optimized route and load plans faster and more intelligently. MobileCast® utilizes a powerful dispatch and GPS tracking software application, wireless networks and support for multiple mobile devices to provide real-time route visibility for increased operational efficiency.
In conclusion, UPS uses technology in almost every aspect of their business from the tracking of a package down to the trucks they drive. The above mentioned are only a few of the technologies that have helped to make the UPS a shipping industry leader. UPS has been dedicated to finding and implementing the latest technology to help speed up delivery times, provide accuracy to customers and also help the environment by reducing emissions with its hydraulic trucks.
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Technology Used by Ups. (2019, May 01). Retrieved from https://graduateway.com/technology-used-by-ups/