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    Internship report on General Banking Activities of Dated: 14th, September, 2012 Letter of Transmittal Monday, 14th, January , 2013 To The Honorable Supervisor Ishtiaque Arif Assistent professor (Marketing), School of Business Administration Southeast University, Banani, Dhaka. Subject: Submission of Internship Report This is my pleasure to present my Internship Report entitled “General Banking Activities of Mercantile Bank Ltd. ” I have conducted my internship program in Mercantile Bank Limited, Mazar road Branch, Mirpur- 1, Dhaka effect from the 1st October 2012 to 31st December 2012 with your kind supervision.

    I have invested my every effort to depict the General Banking functions performed by the Mercantile Bank Limited. I believe that the knowledge and experience I gathered during the internship period, will be helpful in my future professional life. I will be grateful to you if you kindly accept this report. I will be available for defense on this report any time and your convenience.

    If you should need any assistance in interpreting this report or in implementing my recommendations, please contact with me at [email protected] com or 01737215337, 01913730520. Thanking you. Sincerely Yours, Tasbir Ali AhmedProgram: M.

    B. A ID No. 2011010001043 Session- Spring-2011 School of Business Administration Southeast University, Banani, Dhaka. Declaration I declare that the internship report entitled “General Banking Activities of Mercantile Bank Ltd.

    ” embodies the results of my own research work, prepared under the supervision of Ishtiaque Arif, School of Business Administration, Southeast University, Banani, Dhaka. I further affirm that the work reported in this internship is original and is no part or whole of the report has been submitted by any other students for the completion of MBA or other degree.Tasbir Ali Ahmed Program: M. B.

    A ID No. 2011010001043 Session- Spring-2011 School of Business Administration Southeast University, Banani, Dhaka. Certificate of Supervisor I have pleasure to certify that the Report entitled “General Banking Activities of Mercantile Bank Ltd. ”, submitted by Tasbir Ali Ahmed, ID No.

    2011010001043, and Session: Spring -2011, Student of MBA program in Marketing Department, Southeast University, Banani, Dhaka, is the candidate’s own achievement and is not a conjoint work.I also certify that I have gone through the draft Report thoroughly and found it satisfactory for submission to the Department of Finance in fulfillment of the requirements for the degree of Masters of Business Administration (MBA), in Marketing. Ishtiaque Arif Assistent professor, School of Business Administration Southeast University, Banani, Dhaka. Preface Actually knowledge is not fruitful to one unless it is a combination of both theoretical and practical in nature.

    In other words, practical and theoretical knowledge is equally important.Theoretical knowledge doesn’t highlight the reality about any topic as clearly as practical knowledge. Theoretical knowledge is the guideline to gain knowledge about a subject, but practical knowledge is the experience to do something about that subject. So, both two are required in our practical life.

    When we go to work field in order to gain practical knowledge, it is called internship training and when we achieve theoretical knowledge applied on actual work then it is called internship knowledge. Internship training is divided into two parts: a) Theoretical part: The pre-requisition of practical knowledge is known as theoretical knowledge. As by reading different books, journals, thesis report, lecture etc. (b) Practical part: When any particular subject is directly observed and it is analyzed on the basic of theoretical knowledge.

    We find theoretical knowledge into book but we are not capable to use it in all practical situations. But if we have knowledge about both theoretical and practical, we can apply the capabilities in all situations by analyzing problems.I have chosen “General Banking Division of Mercantile Bank Ltd. ” as the subject matter of my internship program because of the interest for learning and understanding the General activities of the bank.

    On the other hand bank is now the key organization for supply of money regarding various purposes. I have tried my best to cover all my significant dimensions of the topic and hope that this report would be able to reveal the real position of Mercantile Bank Limited, Dhaka, Bangladesh.I have given extensive effort to minimize errors and mistakes in this report. My effort will be meaningful if report serves the real purpose effectively.

    Tasbir Ali Ahmed Program: M. B. A ID No. 2011010001043 Session- Spring-2011 School of Business Administration Southeast University, Banani, Dhaka.

    Acknowledgement In order to achieve professional experience to apply theoretical knowledge into practical field, I would like Mercantile Bank as a student of MBA for internship program. I have presented this report after finishing my working program.First of all, I would like to express my deep gratitude to the almighty Allah for fruitfully preparing this internship report. I express my deep sense of gratitude and heartily respect to Ishtiaque Arif, Assistant Professor (Marketing), School of Business Administration, Southeast University, Bangladesh and my honorable Supervisor.

    I have received all valuable suggestions and instructions from my honorable teacher (Supervisor) for completing this Internship Report. My pleasure turns blooming to offer thanks to Md. Mosaddeque Hossen, VP & Head of Branch, Mercantile Bank Ltd. Mazar road Branch for allowing me to show my practicability in an organizational area under his supervision.

    I like to convey something more than thanks and usual gratitude to Md. Mostafizur Rahman, AVP & Manager Operation. I am very grateful to GB In- Ms. Mahbuba Begum, SAVP & Accounts In.

    ; Ms. Zahida Begum, SEO & IT In. ; Md. Abdullah Al Masum, Officer; & Cradit In- Ms.

    Nasrin Hossain, PO & Cash in- Md. Mizanur Rahman, officer and Ms. Sharmin Shohid, AO and Md Arif Hossain, AO, for providing all information relevant to my study.Their delightful co-operation, benevolent patronage, intention to make other knowledgeable helped me to prepare this report.

    And last but not the least; I would like to thank all the personnel working at Mercantile Bank Ltd. , Mazar road Branch. They made the environment congenial and favorable for me to understand the task. Without their assistance and co-operation, this report might not have seen the light of day.

    Tasbir Ali Ahmed Program: M. B. A ID No. 2011010001043 Session- Spring-2011 School of Business AdministrationSoutheast University, Banani, Dhaka Executive Summary Banking system of Bangladesh has gone through three phases of development Nationalization, Privatization and lastly Financial Sector Reform.

    Mercantile Bank Limited (MBL) started its journey in the financial sector of the country as an investment company back in May 20, 1999. The company operated up to 1999 with 9 branches and thereafter with the permission of the Central Bank converted in a full-fledged schedule private commercial bank in June 2, 1993 with paid up capital of Tk. 39. 0 crore to serve the nation from a broader platform.

    The whole report has been prepared based on the information taken from the General Banking divisions of Mercantile Bank Limited: General Banking comprises of account opening, bills, remittance, clearing, cash and computer sections. Through these sections, it establishes Banker customer relationship, collects bills for customers, remit funds of customers from one place to another, honor cheque drawn on this branch. General Banking department provides these services in a faster and better manner.The practical activities of desk what I have done is outlined in this Report.

    Various rules and regulations, policies and procedures relating to different activities have also been enumerated here. Though foreign remittance is one of the major parts of bank’s income but the loans and advances and other loan schemes play a vital role in success of Mercantile Bank Limited. Mercantile Bank Ltd. has offered the clients deposit scheme, loan scheme, remittance service and the like.

    From 1999 to 2011, it has made strong initiative in banking sector.It can be one of the best private banks in Bangladesh, if it matches the expectation of the clients through the best banking services. Contents |Particulars |Page No | | | | |Title Page |i | |Letter of Transmittal |ii |Student’s Declaration |iii | |Certificate of Supervisor |iv | |Preface |v | |Acknowledgement |vi | |Executive Summery |vii | |Contents |viii | | | | |CHAPTER-ONE: INTRODUCTION |1 | | | | |1. 1.

    Background of the study |2 | |1. 2.Objective of the study |2 | |1. 3.

    Scope of the study |3 | |1. 4. Limitation of the study |3 | |1. 5.

    Methodology Used |4 | | | | |CHAPTER-TWO: OVERVIEW OF MERCANTILE BANK LTD. |5 | |2. 1.Historical Background of MBL |6 | |2.

    2. Vision, Mission & Objectives of MBL |7 | |2. 3. Corporate Information of MBL at a Glance |8 | |2.

    4. Management Hierarchy of MBL |9 | |2. 5. Performance of MBL |10 | | 2.

    5. 1. Capital |10 | | 2. 5.

    2.BIS Capital Adequacy Ratios |10 | | 2. 5. 3.

    Funding Structure |11 | | 2. 5. 4. Statutory Reserve |11 | | 2.

    5. 5. Deposits |11 | | 2. 5.

    6. Loans and Advances |12 | | 2. 5. 7.

    Import Trade |13 | | 2. 5. 8. Export Trade |13 | | 2.

    5. 9. Foreign Remittance |13 | | 2. 5.

    10. Treasury Operation and Fund Management |13 | | 2. 5. 11.

    Earning Base in Assets |14 | | 2. 5. 12. Asset Portfolio |14 | | 2.

    5. 13.Information Technology |15 | |2. 6.

    Financial Review |15 | | 2. 6. 1. Operating Profit |15 | | 2.

    6. 2. Total Income |15 | | 2. 6.

    3. Interest Income |16 | | 2. 6. 4.

    Interest Expenses |17 | | 2. 6. 5. Net Interest Income |17 | | 2.

    6. 6. Net Interest Margin (NIM) |18 | | 2. 6.

    7. Non-Interest Income |18 | | 2. 6. 8.

    Total Expenses |19 | | 2. 6. 9. Non-Interest Expenses |20 | | 2.

    6. 10.Net Profit before Tax |20 | | 2. 6.

    11. Provision for Income Tax |20 | | 2. 6. 12.

    Profit after Tax |21 | |2. 7. MBL Time Line |21 | |2. 8.

    Resources and Facilities of MBL |22 | |2. 9.Financial Highlights of MBL |24 | |2. 10.

    Head Office & Branch Network of MBL |25 | |2. 11. MBL, Main Branch, Dhaka (At a Glance) |29 | |CHAPTER-THREE: GENERAL BANKING |30 | |3. General Banking Department |31 | | 3.

    1.Account Opening Section |31 | | 3. 1. 1.

    Types of Account of MBL at a Glance |32 | | 3. 1. 2. Other Term Deposit Accounts |33 | | 3.

    1. 2. 1. Double Benefit Deposit Scheme (DBDS) |33 | | 3.

    1. 2. 2. Family Maintenance Deposit (FMD) |33 | | 3.

    1. 2. 3.Monthly Savings Scheme (MSS) |34 | | 3.

    1. 2. 4. Quarterly Benefit Deposit Scheme |35 | | 3.

    1. 2. 5. 1.

    5 Times Benefit Deposit Scheme |35 | | 3. 1. 2. 6.

    Advance Benefit Deposit Scheme (ABDS) |36 | | 3. 1. 3 Requirements of Opening an Account |36 | | 3. 1.

    3. 1.Documents Needed for Opening Each Account Separately |37 | | 3. 1.

    4. Documents that are Given to the Account Holders |38 | | 3. 2. Issuing Cheque Book to the Customers |38 | | 3.

    3. Transfer of an Account |39 | | 3. 4. Closing of an Account |39 | | 3.

    5.Remittance Section |39 | | 3. 5. 1.

    Payment Order/Pay Order (PO) |40 | | 3. 5. 2. Demand Draft (DD) |41 | | 3.

    5. 3. Telegraphic Transfer (TT) |43 | | 3. 6.

    Online Banking |45 | | 3. 7.Clearing and Bills Section |46 | | 3. 7.

    1. Type of Clearing |46 | | 3. 7. 1.

    1. Outward Clearing Bills |46 | | 3. 7. 1.

    2. Inward Clearing Bills |48 | | 3. 8. Dispatch Section |49 | | 3.

    9. Cash Section |49 | | 3. 10.Data Entry Section |51 | | 3.

    11. Accounts Section |51 | | 3. 12. Foreign Exchange Department |52 | | 3.

    12. 1. Documentary Credit / Letter of Credit (L/Cs) |52 | | 3. 12.

    2. Legal Framework |53 | | 3. 12. 3.

    Forms of Documentary Credit |53 | | 3. 12. 4. Documents Used in L/C Operation |54 | | 3.

    12. 5. Different Accounts Related to Foreign Exchange Transaction |56 | | 3. 12.

    6. Parties Involved in the Process of Letter of Credit |56 | |3. 12. 7.

    Bank as a Party of Documentary Credit |57 | |3. 12. Authorized Dealer |58 | |3. 12.

    9 MBL, Main Branch as an Authorized Dealer |58 | |3. 12. 10 Import Section |59 | |3. 12.

    11 Export Section |60 | |3. 12. 12. Foreign Remittance Section |61 | CHAPTER-FOUR: ANALYSIS | | |4.

    1. 1 SWOT Analysis |63 | | 4. 1. 1.

    1. Strength |63 | | 4. 1. 1.

    2. Weaknesses |64 | | 4. 1. 1.

    3. Opportunities |65 | | 4. 1. 1.

    4. Threats |65 | |4. 2.Key Profitable Ratios |66 | |CHAPTER-FIVE: FINDINGS, RECOMMENDATION & CONCLUSION |69 | |Findings |70 | |Recommendation |71 | |Conclusion |72 | |BIBLIOGRAPHY |73 | CHAPTER 1: INTRODUCTION ? Background of the Study ? Objective of the Study ? Scope of the Study ? Limitation of the Study ? Methodology Used 1.

    1. Background of the Study No knowledge is fully complete unless it is fully supported by events on ground. Whatever may be the quality of theoretical knowledge, it is not complete without practical implication on ground. This realization is more pronounced in the study of Business Administration where experience on ground plays a dominant role.

    Masters of Business Administration (MBA) is designed with an excellent combination of practical and theoretical aspects. After completing the MBA, it is required for every student to complete the internship or dissertation program with a minimum duration of three months. As a student of MBA to fulfill the requirement of this Degree, I was assigned to pursue Internship in MBL, Mazar road Branch, Dhaka. I have tried my best to use this opportunity to enrich my knowledge on banking system.

    After observing thoroughly, I have prepared this report on the basis of my findings and observation relating to the topic. 1. 2. Objective of the Study The purpose of this report cognates the internship purpose.

    The internship objective was to gather practical knowledge and experience of the corporate working environment with the close approximation to the business firm and the experts who are leading and making strategic decisions to enhance the growth of a financial institution. To this regard this report is contemplating the knowledge and experience accumulated from internship program. The specific objectives are: ? To give an overview of MBL. ? To describe the operation of MBL.

    ? To depict the overall credit policy of MBL. ? To evaluate the credit performance of MBL. ? To know the reconciliation between banking rules and regulation and their implementation. To find out the distribution of classified loans according to business sectors and find out the problem area.

    ? To identify the strength, weakness and critical risk factor of this bank. ? To gain practical knowledge in Banking operation and activities. 1. 3.

    Scope of the Study This report covers different departments of Mercantile Bank Ltd. , Mazar road Branch like, General Banking, Foreign Exchange division etc. It also presents a brief scenario of Mercantile Bank Ltd. 1.

    4. Limitation of the Study In preparing the Report, I have experienced some acute problems that have, to some extent, affected the presentation of the report. The acute problems were – a) Lack of Information or Data:Adequate and in-depth well-organized literature was not available because a few researchers endeavored to work on such project in the past. Though the officials tried to assist, sometimes their working pressure couldn’t give me proper assistance what I needed.

    There is some information which needed special permission from top level, is not always achievable. b) Time Constraint: It is something like impossible to cover the entire Foreign Exchange banking and performance phenomena exploiting a three months time period while an employee or an officer is awarded with one or two year probationary period to do his or her particular job. c) Comparison Status:I have had no opportunity to compare the Foreign Exchange banking system of the Mercantile Bank Ltd. with that of other contemporary and common size banks.

    It was mainly because of the shortage of time and Internship nature. In spite of all the drawbacks faced, everything has been managed well at the end. I believe the report is a quality report on General Banking of Mercantile Bank Ltd. 1.

    5. Methodology Used To meet the objectives of the study, I realized that a single method would not be effective. Formal ; oral discussion, direct observation, questioning clients ; printed papers of the Bank were found useful. To collect the necessary and meaningful information, the following methods were applied.

    Both primary and secondary sources were used here. 1. 5. 1.

    Source of Information: I have collected data from the two unique sources; one is primary sources and another is secondary sources. 1. 5. 2 Data Collecting Method: This internship report has been prepared on the basis of “on the job” experience with the Mercantile Bank Ltd.

    , Mazar road Branch. In spite of the scarcity of published data, it has been tried to make the report informative and handy. The data used in the report have been complied through different complicated ways- direct questionnaire to executives, continuous search on the ongoing accountants, and interview with internal auditor and external auditors’ report.Working with the organization for a meager period of three months is the main aspect of acquiring data and information to evaluate the culture, working environment and similar sort of affair of the organization.

    CHAPTER 2: OVERVIEW OF MERCANTILE BANK LTD. ? Historical Background of MBL ? Vision, Mission ; Objectives of MBL ? Corporate Information of MBL at a Glance ? Management Hierarchy of MBL ? Performance of MBL ? Financial Review ? MBL Time Line ? Resources and Facilities of MBL ? Financial Highlights of MBL ? Head Office ; Branch Network of MBL ? MBL, Main Branch, Dhaka (At a Glance) 2. 1. Historical Background of MBL At last the pangs of birth are now over and a new commercial bank, Mercantile Bank Limited is born today the 2nd June, 1999.

    Numerically it is no doubt ust another commercial bank, one of the many now operating in Bangladesh, but the founders are committed to make it a little more different and a bit special qualitatively. This bank will have a new vision to fulfill and a new goal to achieve. It will try to teach new heights for realizing its dream. Mercantile Bank Limited, a bank for 21st century, is not a mere slogan.

    The bank has been manned with talented and brilliant personnel, equipped with most modern technology so as to make it most efficient to meet the challenges of 21st century. As regards the second slogan of the bank Efficiency is our strength is not mere pronouncement but a part of our belief that will inspire and guide us in our long and arduous journey ahead.Mercantile Bank Limited has been licensed by the Government of Bangladesh as a scheduled bank in the private sector in the process of the policy of liberalization of banking and financial services of Bangladesh. In view of the above, the bank has, within a period of nine years of its operation, achieved a remarkable success and has always met up capital adequacy requirement set by Bangladesh Bank.

    The Authorized Capital of the Bank as of 2011 is Tk. 8,000 million and the Paid-up Capital is Tk. 4,968. 09 million.

    The Bank provides a broad range of financial services to its customers and corporate clients. The Board of Directors consists of eminent personalities from the realm of commerce and industries of the country.The bank has set up a new standard in financing in the industrial trade and foreign exchange business. Its various deposits and credit products have also attracted the clients both corporate and individuals who feel comfort in doing business with the bank.

    2. 2. Vision, Mission ; Objectives of MBL Vision Statement Would make finest corporate citizen. Mission Statement Will become most caring, focused for equitable growth based on diversified development of resources, and nevertheless would remain healthy and gainfully profitable Bank.

    Objectives Strategic objectives ? To achieve positive Economic Value Added (EVA) each year. ? To be market leader in product innovation. To be one of the top three Financial Institutions in Bangladesh in terms of cost efficiency. ? To be one of the top five Financial Institutions in Bangladesh in terms of market share in all significant market segments they serve.

    Financial objectives ? To achieve 20% return on shareholders’ equity or more, on average. Core Values For the customers Providing with caring services by being innovative in the development of new banking products and services. For the shareholders ` Maximizing wealth of the Bank. For the employees Respecting worth and dignity of individual employees devoting their energies for the progress of the Bank.

    For the communityStrengthening the corporate values and taking environment and social risks and reward into account. 2. 3. Corporate Information of MBL at a Glance Registered Name : Mercantile Bank Limited Corporate Slogan : efficiency is our strength Date of Incorporation: 20th May, 1999 Inauguration of the first branch: 2nd June, 1999 Head Office : 61, Dilkusha Commercial Area, Dhaka-1000, Bangladesh Tel: [pic][pic]880-2-9559333, 01711-535960 Fax: 880-2-9561213 Telex: 642509 MBLID BJ Chairman : Md.

    Abdul Jalil, M. P Managing Director : A. K. M.

    Shahidul Haque Number of Branches : 75 Number of Employees : 1303 No. of Foreign Correspondents: 586 Authorized Capital : TK. 8,000 million Paid up Capital : TK. 4,968.

    09 million Services provided : Deposit Scheme, Credit Facility and Foreign Exchange Services Banking operating system : Both conventional and Foreign Exchange System Technology used : Member of SWIFT, online Banking, UNIX Based computer system E-mail: [email protected] com Website: www. mblbd. com SWIFT: MBLBBDDH 2.

    4. Management Hierarchy of MBLFig : Management Hierarchy of MBL 2. 5. Performance of MBL MBL has a blend of expertise and technological excellence is in place to meet varied needs of modern customers.

    The Bank aims at mobilizing untapped money of the country and prudent deployment for productive activities in the form of lending at a competitive rates/loan pricing. Towards attainment of its goals and objectives, the Bank pursues diversified credit policies and strategic planning in credit management. 2. 5.

    1. Capital The Authorized Capital of the Bank was BDT 8,000. 00 million of 80,000,000 Ordinary Shares of BDT 100 each as of December 31, 2011. Paid-up Capital of the Bank was BDT 4,968.

    9 million of 4,96,809,200 Ordinary Shares, face value of BDT 100 each and listed both in Dhaka and Chittagong Stock Exchanges. The shares of the Bank are trading at prices higher than the book value. 2. 5.

    2. BIS Capital Adequacy Ratios According to section 13 (2) of the Bank Companies Act, 1991 and BRPD circulars nos. 01, 14, 10, 05 and 35 datedJanuary 08, 1996, November 16, 1996, November 25, 2002, May 14, 2007 and December 29, 2010 respectively,required capital based on RWA of the Bank at the end of the year as on December 31, 2011 was Taka 10,095,270,000against available core capital of Taka 8,906,529,374 and supplementary capital of Taka 1,794,400,446 which comes [pic] 2. 5.

    4. Statutory Reserve During the period under review the Bank transferred BDT 600. 3 million to  Statutory Reserve as 20% of thepro? t after provisions before tax as per section 24 of theBank Company Act, 1991. The total amount of StatutoryReserve stood at BDT 2,643.

    39 million at the end of 2011. . 2. 5.

    5. Deposits Deposits ; Deposit Mix Deposit is the major source of fund for Commercial Banks. Allthe banks wants that theyhave suf? cient deposits to expandtheir business with a continuously increasing trend. So,nowadays, “Deposit mobilization” hasbecome a challenging taskfor the commercial banks.

    In 2011, the Bank mobilized totaldeposits of BDT 102,262. 02 million compared to that of BDT 75,629. 14 million up to 2010 end. The growth rate is 35.

    22%.Competitive interest rates, attractive deposit products, depositmobilization efforts of theBank, superior customer servicesalong with the con? dence reposed by the customerson theBank contributed to the notable growth in deposits. The Bankevolved a number of attractive deposit schemes to cater tothe requirement of small and medium saver. This improvednot only the quantum of deposits; but also brought aboutqualitativechanges in the deposits structure [pic] Table 3: Deposit Mix (BDT in million) [pic] Graph 2: Deposit Mix 2.

    5. 6. Loans and Advances The Bank has formulated a policy to give more priority to Small and Medium Enterprises (SME) while financing large-scale enterprises through consortium of banks. Total loans and advances of the Bank stood at BDT 79,999.

    0 million as of December 31, 2008 as compared to BDT 66,377. 70 million at the end of December 2007. |Sector Wise Loans ; Advances Mix | | | |(BDT in million) | |Sectors/Segments |Volume | | | | |Percentage (%) | |Trade Finance |9,758. 5 | | | | |12.

    20% | |Exports (RMG) |12,338. 92 | | | | |15. 42% | |Engineering (Iron and Steel/Electrical) |8,357. 69 | | | | |10.

    45% | |SME |3,833. 6 | | | | |4. 79% | |Food, Beverage, Edible Oil, etc |7,503. 61 | | | | |9.

    38% | |Agriculture |679. 81 | | | | |0. 85% | |Hospital and Medical Services |1,768. 8 | | | | |2.

    21% | |Textile (Linkage Industry) |2,255. 94 | | | | |2. 82% | |Housing |1,329. 11 | | | | |1.

    66% | |Transportation |1,106. 6 | | | | |1. 38% | |Pharmaceuticals |1,642. 77 | | | | |2.

    05% | |Telecommunication |226. 50 | | | | |0. 8% | |Others |30,174. 73 | | | | |36.

    50% | |Total |79,999. 80 | | | | |100. 00% | Table 4: Sector-wise Loans ; Advances Mix (BDT in million) [pic] Graph 3: Sector-wise Loans ; Advances Mix 2. 5.

    7. Import TradeMercantile Bank Limited has opted quality financing while facilitating import trade in 2011. During the year, the Bank executed a total of 23,296 Letters of Credit amounting to BDT 95,008. 70 million.

    The principal items were capital machineries, garments ; accessories, rice, wheat, sugar, CDSO, vegetable oil, cement clinkers, hot roll steel, raw cotton, ships-breaking etc. 2. 5. 8.

    Export Trade The Bank is very much supportive in Export financing since its inception. As an outcome of its positive attitude, in export performance it is holding the top position among leading bank’s of new generation. A total of 22,501 export bills were handled worth BDT 59,404. 20 million in 2011.

    The main export items of the Bank were Readymade Garments, jute ; Jute goods, leather, handicrafts, tea, frozen food, fish products etc. 2. 5. 9.

    Foreign Remittance Total foreign remittance in the single year, i. e. in 2011 made a record high to the tune of BDT 4,722. 90 million.

    The Bank has deepened its step on the foreign soils further by establishing more and more remittance arrangements with overseas exchange companies where Bangladeshi expatriates are working. These include United Kingdom, U. A. E, Kuwait, Bahrain, Canada, Italy, France etc.

    2. 5. 10. Treasury Operation and Fund Management Treasury operation of MBL is involved in fund management and foreign exchange dealings.

    The duty of treasurer also includes maintaining Cash Reserve Requirement (CRR) and Statutory Liquidity Requirement (SLR) with the Bangladesh Bank. Treasury Division of MBL actively participates in money market operation and investment activities. Their Treasury Division reflected healthy performance during the last few years. In 2011, the Bank generated revenue of BDT 987.

    00 million from money market operations and BDT 87. 93 million from secondary capital market. 2. 5.

    11. Earning Base in Assets Earning base in assets of the Bank was 90. 57%  in 2011 as compared to 90. 31%  in 2010.

    The ratio indicates efficient utilization of resources to earn revenues. Earning Basis in Assets | | | |(BDT in million) | |Particulars |2010 | 2011 | |Total Assets |87,140. 11 | | | | |116,553. 01 | |Earning Assets |78,694.

    7 | | | | |105,563. 50 | |Non-earning Assets |8,445. 64 | | | | |10,989. 51 | |% of Earning Assets in total Assets |90.

    31% | | | | |90. 57% | |% of Non-earning Assets in total Assets |9. 9% | | | | |9. 43% | Table 5: Earning Base in Assets (BDT in million) 2.

    5. 12. Asset Portfolio The Bank’s total assets as on December 31, 2011 amounted to BDT 116,553. 01  million as compared to BDT 87,140.

    11million at the end of December 2010. Among the total assets outstanding in 2011, loans and advances constituted68. 64%, investments 21. 15%, cash 5.

    96%, balances with other banks 0. 55% and other assets 3. 70% as against thatof 76. 17%, 12.

    55%, 5. 60%, 1. 04%, and 4. 64% respectivel y in the end 2010.

    Asset Portfolio | | | |(BDT in million) | | |In 2010 In 2011 | |Components |Amount | % of Total | |Loans and Advances |77,999. 80 |68. 64% | |Investments |24,645. 38 |21.

    15% | |Cash |6,946. 10 |5. 96% | |Balance with other Banks |643. 6 |0.

    55% | |Other Assets (including Fixed Assets) |4,317. 88 |3. 70% | |Total |116,553. 01 |100.

    00% | Table 6: Asset Portfolio (BDT in million) [pic] Graph 4: Asset Portfolio 2. 5. 13. Information Technology Banking operations of the branches have been computerized to minimize costs and risks and to optimize benefits and overall efficiency for improved services.

    The Bank generates the relevant Financial Statements at the end of the day.The Bank has installed Reuters Screen for smooth operation of foreign currency dealings. The Bank has also hosted a web page of its own. On-line Banking has been introduced by the Bank to provide better services to the customer.

    The Bank has introduced ATM ‘Q-cash’. The Bank has installed SWIFT to facilitate quick international trade and payments arrangements. The Bank has already introduced VISA Debit and Credit Cards. 2.

    6. Financial Review 2. 6. 1.

    Operating Profit The operating revenue of the Bank stood at BDT 3,501. 67 million in 2011 as against BDT 2,847. 12 million in 2007. Net Interest Income of the Bank stood at BDT 1710.

    55 million in 2011 as against BDT 1,661. 90 million in 2010. |Operating Pro? | | | |(BDT in million) | |Total Interest Income |10,719. 69 | |Less: Interest Expenses |8,022.

    13 | |Net Interest Income |2,697. 56 | |Add: Non- Interest Income |3,404. 9 | |Total Operating Income |6,102. 25 | |Less: Non Interest Expenses |2,600.

    57 | |Operating pro? t |3,501. 67 | Table 7: Operating Profit (BDT in million) 2. 6. 2.

    Total Income Total income increased to BDT 14,124. 38 million in 2011 from BDT 9,951. 81 million in2010. Interest incom accountedfor 75.

    89%, exchange gains 4. 2%, commissi on 5. 27% and other income 13. 92% to total income in 2011 as against77.

    07%, 5. 75%, 6. 32% and10. 86% respectively in 2010.

    |Total Income | | | |(BDT in million) | |Components |Amount | % of Total | |Interest Income |10,719. 69 |75. 9% | |Exchange Gains | |4. 92% | | |695.

    00 | | |Commission |744. 02 |5. 27% | |Other Income |1,965. 67 |13.

    92% | |Total | 14,124. 38 | 100. 00% | Table 8: Total Income (BDT in million) Interest Income | | | |(BDT in million) | |Components | Amount | % of Total | |Interest on Loans and Advances |9,660. 50 |90.

    12% | |Interest on Treasury Bill ; Bond |987. 01 |9. 21% | |Other Interest Income |72. 8 |0.

    67% | |Total | 10,719. 69 | 100. 00% | [pic] Graph 5: Total Income 2. 6.

    3. Interest Income Interest income increased from BDT 7,669. 42 million in 2010 to BDT 10,719. 69 million in 2011.

    Interest on loans andadvances accounted for 90. 12%, interest on Treasury  bill and Bond 9. 21% and Other Interest Income 0. 67% in 2011 Table 9: Interest Income (BDT in million) [pic] Graph 6: Interest Income 2.

    6. 4. Interest Expenses Interest expenses moved up from BDT 5,176. 00 million in 2010 to BDT 8,022.

    3 million in 2011. |Interest Expenses | | | |(BDT in million) | |Components | Amount | % of Total | |Interest on Deposits |7,992. 01 |99. 62% | |Interest on Re? nance BB |29.

    92 |0. 7% | |Other Overseas Account |0. 20 |0. 00% | |Total | 8,022.

    13 | 100. 00% | Table 10: Interest Expenses (BDT in million) 2. 6. 5.

    Net Interest Income Net interest income increased from BDT 2,493. 42  million in 2010 to BDT 2,697. 56 million in 2008. Gross interest income of the Bank amounted to BDT 10,719.

    69 million and interest expenses amounted to BDT BDT 8,022. 13 million in 2011. 2. 6.

    6. Net Interest Margin (NIM)Bank’s net interest margin, which is derived from net interest income divided by average earning assets, was 2. 93%  in 2011. Net Interest Margin (NIM) increased as the higher spread is being resulted from the lower deposit rate and higher yields on risk assets.

    This indicates a reasonable spread between interest income and interest expenses. 2. 6. 7.

    Non-Interest Income Noninterest income increased from BDT2,282. 39million in 2010 to BDT 3,404. 69 million in2011. Amongthe constituents of NotInterest Income, Exchange gainscontributed 20.

    41%, commission 21. 84%, income on investment 20. 10%,And other non-interest income37. 64%, in 2011 as against 25.

    05%,27. 57%, 3. 86%and 43. 52% respectively in 2010.

    Non-interest Income | | | |(BDT in million) | |Components | | | | |Amount |% of Total | |Exchange gains | | | | |695. 00 |20. 41% | |Commission | | | | |744. 02 |21.

    4% | |Income on Investment | | | | |684. 29 |20. 10% | |Other non-interest income | | | | |1,281. 39 |37.

    64% | |Total | | | | |3,404. 9 |100. 00% | Table 11: Non-Interest Income (BDT in million) [pic] Graph 8: Non-Interest Income 2. 6.

    8. Total Expenses The total expenses of the Bank stood at BDT 10,622. 70 million during 2011 as compared to BDT 7,104. 69  million during 2010.

    Interest expenses accounted for 75. 52%, salaries and allownaces 12. 16%, rent, rates, taxes etc. 2.

    65%, depreciation and repairs 1. 53%, stationary, printing and advertisements 1. 17%, postage, stamp and telecommunication 0. 58%, and other expenses 6.

    39% of total expenses in 2011 as against 72. 85%, 13. 13%, 3. 24%,1.

    69%, 1. 64%, 0. 71% and 6. 74%respectively in 2010.

    Total Expenses | | | |(BDT in million) | | |Amount | | | | |% of Total | |Interest Expenses | | | | |8,022. 13 |75. 52% | |Salaries and Allowances | | | | |1,292. 01 |12.

    6% | |Rent, Rate, Taxes etc | | | | |281. 87 |2. 65% | |Depreciation and Repairs | | | | |162. 32 |1.

    53% | |Stationery, Printing ; Advertising | | | | |124. 06 |1. 7% | |Postage, Stamp and Telecommunication | | | | |61. 82 |0.

    58% | |Other Expenses | | | | |678. 48 |6. 39% | |Total Expenses | | | | |10,622. 70 |100.

    0% | Table 12: Total Expenses (BDT in million) [pic] Graph 9: Total Expenses 2. 6. 9. Non-Interest Expenses Non-interest expenses moved up from BDT 1,928.

    69 million in 2010 to BDT 2,600. 57 million in 2011. Non-interest expenses were 23. 60% of the total expenses in 2008 as compared to 24.

    34% in 2007. Salaries and allownaces 49. 68%, rent, rates, taxes etc. 10.

    84%, depreciation and repairs 6. 24%, stationary, printing and advertisements 4. 77%, postage, stamp and telecommunication 2. 38%, and other expenses 26.

    09% of total expenses in 2011 as 48. 37%, 11. 93%,6. 24%, 6.

    05%, 2. 60% and 24. 81%  Respectively in 2010. Non-interest Expenses | | | |(BDT in million) | | |Amount | % of Total| |Salaries and Allowances | | | | |1,292.

    01 |49. 68% | |Rent. Rate, Taxes etc | | | | |281. 87 |10.

    84% | |Depreciation and Repairs | | | | |162. 32 |6. 4% | |Stationery, Printing ; Advertising | | | | |124. 06 |4.

    77% | |Postage, Stamp and Telecommunication | | | | |61. 82 |2. 38% | |Other Expenses | | | | |678. 48 |26.

    9% | |Total Expenses | | | | |2,600. 57 |100. 00% | Table 13: Non-Interest Expenses (BDT in million) [pic] Graph 10: Non-Interest Expenses 2. 6.

    10. Net Profit before Tax After transferring all provisions, net profit before tax increased to BDT 3,004. 17 million in 2012 as against BDT 2435. 93 million of the previous year, showing an growth over 33.

    23% 2010 during the  period  under review. 2. 6. 11.

    Provision for Income Tax Provision against current year tax was BDT 1250. 00 million in 2012 as against BDT 1,010. 9 million in 2010 showing 23. 76% growth in 2011 over 2010.

    2. 6. 12. Profit after Tax The Bank earned profit after tax of BDT 1,734.

    17 million in 2011 as against BDT 1,425. 34 million in 2010 . 2. 6.

    13. Dividend The Board of Directors recommended 23% dividend for the year 2011. The Bank paid out 22% stock dividend to the shareholders in 2010. .

    2. 6. 14. Earning per share (eps) Since the inception and enlistment in Stock Exchange, the Bank has been Making  positive EPS.

    Earning per share (after split) was BDT 3. 49 as on December 31, 2011. . 2.

    6. 15. operating efficiency ratio Operating Ef? ciency Ratio stood at 75. 21% in 2011 as against 71.

    39% in 2010.Thismeasures how much operating expenses are incurred to generate operating revenues. 2. 8.

    Resources and Facilities of MBL Deposit Schemes 1. Monthly Savings Scheme: The prime objective of this scheme is to encourage people to develop their habit of saving. Under this scheme, one can save a fixed amount of return every month and get a lucrative amount of return after five, eight or ten years. 2.

    Family Maintenance Deposit Scheme: Under this scheme, one can deposit certain amount of money for five years and in return he/she will receive benefits on monthly basis. Benefit start right from the first month of opening an account under the scheme and continue up to five years.On maturity the principal amount will be paid back. 3.

    Double Benefit Deposit Scheme: Under this scheme, one can deposit a certain amount of money for a six year period. After six years, the deposit amount will be doubled. 4. Quarterly Benefit Deposit Scheme: Under the Quarterly Benefit Deposit Scheme, one can deposit for a period of three years and in return depositor will receive benefits on quarterly basis.

    Benefits starts right from the first quarter of opening an account under the scheme and continues up to three years. On maturity the principal amount will be paid back. 5. 1.

    5 Times Benefit Deposit Scheme: Under the 1. 5 Times Benefit DepositScheme, one can deposit a certain amount of money for 42 months or three and half years. On maturity, the depositor will receive 1. 5 times of the deposited amount.

    6. Advance Benefit Deposit Scheme: Under this Scheme, one can deposit a certain amount of money for two years. The depositor will receive the benefit on yearly basis. The benefit amount of first year will be received in advance at the time of deposit.

    On maturity, the depositor will get back the principal amount with the benefit amount of second year. Loan Products 1. Consumer Credit Scheme: Consumers’ Credit Scheme is one of the popular areas of collateral-free finance of the Bank.People with limited income can avail of credit facility to buy household goods including computer and other consumer durables.

    2. Small Loan Scheme: This scheme has been designed especially for the businessman who need credit facility for their business and can’t provide tangible securities. 3. Lease Finance: This scheme has been designed to assist and encourage the genuine and capable entrepreneurs and professionals for acquiring capital machineries, medical equipments, computers, vehicle and other items.

    Flexibility and easier terms and conditions of this scheme have attracted the potential entrepreneurs to acquire equipments of production and services and repay gradually from earnings on the basis of ‘Pay as you earn’. 4.Doctors’ Credit Scheme: Doctors’ Credit Scheme is designed to facilitate financing to fresh medical graduates and established physicians to acquire medical equipments and set up clinics and hospitals. 5.

    Rural Development Scheme: Rural Development Scheme targeted for the rural people of the country to make them self-employed through financing various income-generating projects. This scheme is operated on group basis. 6. Women Entrepreneurs Development Scheme: Women Entrepreneurs Development Scheme has been introduced to encourage women in doing business.

    Under this scheme, the bank finances the small and cottage industry projects sponsored by women. 7.SME Loan Scheme: Small and Medium Enterprise (SME) Loan Scheme has been introduced to provide financial assistance to new or experienced entrepreneurs to invest in small and medium scale industries with a comparatively low rate of interest as the same is assisted by the Bangladesh Bank with refinancing facilities. 8.

    Personal Loan Scheme: Personal Loan Scheme has been introduced to extend credit facilities to cater the needs of low and middle income group for any purpose. Government and semi-government officials, employees of autonomous bodies, banks and other financial organizations, multinational companies, reputed private organizations and teachers of recognized public and private schools, colleges and universities are eligible for this loan. 9. Car Loan Scheme: Car Loan Scheme has been introduced to enable middle-income people to purchase Cars/SUVs/Jeeps.

    Government and semi-government officials, employees of autonomous bodies, banks and other financial organizations, multinational companies, reputed private organizations, teachers of recognized public and private universities and businessmen are eligible for this loan. 10. Home Loan Scheme: To meet the growing need of housing for middle and lower-middle income people, MBL has introduced Home Loan Scheme. They also support the Bangladesh Bank’s Home Loan Refinance Scheme.

    The Scheme boosts up the growth housing sector. Such loan shall be available for purchase or construction of new apartments for self-residing purpose. 11. Overseas Employment Loan Scheme: Overseas Employment Loan Scheme is designed to facilitate the Bangladeshi youths seeking employment abroad but who are unable to meet the expenses to reach the workplace from their own sources.

    The ultimate objective of the scheme is to promote killed/semi-skilled manpower to different countries across the world as well as to provide support to Government Policy considering priority of this sector. By availing loan under this scheme, the active youths of middle and lower-middle class can get overseas employment by avoiding borrowing from the illustrious class or village ‘mohajon’ at a very high cost or selling their paternal properties. The scheme helps fetching foreign currency for the country as well as fulfills the Bank’s commitment to encourage micro-lending for poverty alleviation, improve the quality of life and thereby contribute to socio-economic development of the country. 2.

    9. Financial Highlights of MBL Highlights on the overall financial activities for the year 2011 and 2010 Particulars | |2011 | |2010 | | | | | | | | | |Paid-up Capital | |4,968. 09 | |4,072. 21 | | |Total Capital Fund | |10,700.

    93 | |8,684. 32 | | |Capital Surplus/Deficit | |605. 66 | |120. 06 | | |Total Assets | |116,655.

    28 | |87,140. 11 | | |Total Deposits | |94,054. 16 | |75,629. 4 | | |Total Loans and Advances | |79,728.

    02 | |66,377. 70 | | |Total Contingent Liabilities and Commitments | |41,948. 37 | |37,989. 54 | | |Credit Deposit Ratio (in %) | |81.

    68 | |87. 77 | | |Percentage of Classified Loans against Total Loans and Advances (in | |2. 61 | |1. 78 | | |%) | | | | | | |Profit after Tax and Provision | |1,755.

    3 | |1,425. 34 | | |Amount of Classified Loans during the year | |896. 81 | |725. 0 | | |Provision kept against Classified Loans | |718.

    16 | |617. 53 | | |Provision Surplus | |7. 52 | |8. 30 | | |Cost of Fund (in %) | |9.

    63 | |7. 94 | | |Interest Earning Assets | |103,076. 87 | |78,694. 7 | | |Non-interest Earning Assets | |13,578.

    41 | |9,252. 96 | | |Return on Investment (ROI) (in %) | |9. 33 | |8. 41 | | |Return on Assets (ROA) (in %) | |1.

    72 | |1. 64 | | |Income from Investment | |1,671. | |29 919. 45 | | |Earning Per Share (BDT) | | 3.

    53 | |2. 87 | | |Net Income Per Share (BDT) | |3. 53 | | 2. 7 | | |Price Earning Ratio (approximate) | |9.

    97 Times | |14 Times | | Table 14: Financial Highlights (BDT in million) 2. 10. Head Office ; Branch Network of MBL Branch Network : 42 ; SME Service Center : 3 |Sl. No.

    |Branch Name ; Address |Sl. No. |Branch Name ; Address | |01. |Main Branch |02.

    |Dhanmondi Branch | | |61, Dilkusha Commercial Area | |House No. 2/1, Road No. 28(Old) | | |Dhaka-1000, Bangladesh | |Flat No.G-1, Dhanmondi R/A, Cosmos Tower, Dhaka-1205 | | | | |Bangladesh.

    | |03. |Kawran Bazar Branch |04. |Agrabad Branch | | |99, Kazi Nazrul Islam Avenue | |39, Agrabad Commercial Area | | |Kawran Bazar C/A, Tejgaon | |Hotel Hawai Building | | |Dhaka-1215, Bangladesh | |Agrabad, Chittagong, Bangladesh | |05. |Joypara Branch |06.

    Banani Branch | | |Samabay Super Market | |Plot No. 34, Awal Centre | | |Joypara Bazar, Dohar | |Kemal Ataturk Avenue, Banani | | |Dhaka, Bangladesh | |Dhaka-1213, Bangladesh | |07. |Rajshahi Branch |08. |Naogaon Branch | | |ZODIAC Building (First floor) | |Chakdev, Naogaon.

    | |88 Gonok Para | |Bangladesh | | |Saheb Bazar,Zero Point | | | | |P. O. Ghoramara, P. S.

    Boalia | | | | |Rajshahi-6100, Bangladesh | | | |09. |Sylhet Branch |10. |Board Bazar Branch | | |Laldigirpar | |Plot No. 51/652 | | |Sylhet, Bangladesh | |Board Bazar,Joydevpur, | | | | |Gazipur, Bangladesh | |11.

    |Nayabazar Branch |12. |Khatungonj Branch | | |25/1, Zinda Bahar (1st Lane) | |599,Ramjoy Mohajan Lane | | |Nayabazar, Dhaka-1100 | |Khatungong, Chittagong | | |Bangladesh | |Bangladesh. | |13. |Mohakhali Branch |14.

    Mirpur Branch | | |Red Cresent Concord Tower | |Razia Plaza (1st Floor) | | |17, Mohakhali Commercial Area | |184, Senpara Parbata | | |Dhaka-1212, Bangladesh | |Mirpur-10 | | | | |Dhaka-1216, Bangladesh | |15. |Ashulia Branch |16. Uttara Branch | | |Byuiyan Complex | |House No. 10A, Road No.

    7D | | |Jamgora Bazar | |Sector No. 9 | | |Ashulia, Savar | |Uttara Model Town | | |Dhaka, Bangladesh | |Uttara, Dhaka-1230, Bangladesh | |17. |Jubilee Road Branch |18. Elephant Road Branch | | |Kamal Chamber (2nd Floor) | |Osman Plaza | | |61, Jubilee Road | |75, Elephant Road, Dhaka-1205 | | |Kotwali, Chittagong, Bangladesh | |Bangladesh | |19.

    |Motijheel Branch |20. |Madam Bibir Hat Branch | | |Malek Manson (Ground Floor) | |Bhatiary, Shitakund | | |128, Motijheel Commercial Area | |Chittagong | | |Dhaka-1000 | |Bangladesh | | |Bangladesh | | | |21. Khulna Branch |22. |Rangpur Branch | | |Rupsha Plaza | |Press Club Complex | | |73, KDA Avenue Commercial Area | |Station Road | | |Sonadanga, Khulna | |Kotwali, Rangpur | | |Bangladesh | |Bangladesh | |23.

    Satmosjid Road Branch |24. |Jhilongja Branch | | |House No. 735 (Old) ,82/A(New) | |Hotel Sea Palace | | |Satmosjid Road | |Kalatoli Road, Cox’s Bazar | | |Dhanmondi Residential Area. | |Bangladesh | | |Dhaka-1209, Bangladesh.

    | | | |25. |O R Nizam Road Branch |26. Bogra Branch | | |Commercial View Complex | |Barogola Road | | |191, C D A Avenue | |Bogra | | |East Nasirabad, Medical College | |Bangladesh | | |Panchlaish, Chittagong | | | | |Bangladesh | | | |27. |Chowmuhani Branch |28.

    |Hemayetpur Branch | | |Karimpur Road | |Hatim Ali Complex | | |Chowmuhani | |Vill. Hemayetpur, P. O. Hemayetpur | | |Noakhali | |P.

    S.Savar, Dhaka | | |Bangladesh | |Bangladesh | |29. |Gulshan Branch |30. |Konabari Branch | | |54A Gulshan Avenue | |Konabari Bazar | | |Gulshan, Dhaka | |Gazipur | | |Bangladesh | |Bangladesh | |31.

    Feni Branch |32. |Moulvi Bazar Branch | | |105 (New) S S Kaiser Road, | |Chowmuhona | | |26/3 (Old) Panchgachia Road | |Court Road | | |Feni Town, Feni | |P. S. and Dist.

    Moulvibazar | | |Bangladesh | |Bangladesh | |33. Bijoynagar Branch |34. |Mogh Bazar Branch | | |Kaizuddin Town | |227 (New),331 (Old) Outer Circular Road (First Floor) | | |176 Shaheed Syed Nazrul Islam | |Baro Moghbazar, Dhaka-1217 | | |Sarani (New) | |Bangladesh | | |47 Bijoynagar (Old) | |  | | |P.S.

    Paltan, Dhaka-1000 | | | | |Bangladesh | | | |35. |Sapahar Branch |36. |Beanibazar Branch | | |Village and P. O.

    : Sapahar | |Vill, P. O. , Union, and P. S Beani Bazar | | |Union : Sapahar | |District : Sylhet | | |P.

    S : Sapahar | |Bangladesh | | |District : Naogaon | | | | |Bangladesh | | | |37. |Barisal Branch |38. |Bhajeshwar Bazar Branch | | |141 Sadar Road | |Vill. , P.

    O and Union : Bhajeshwar | | |P. O and P. S. Barisal Sadar | |P.

    S. Nariah | | |District: Barisal | |District: Shariatpur | |39. |Comilla Branch |40. Green Road Branch | | |1042/945 Jhoutola | |151/6 Green Road | | |P.

    O. P. S: Comilla Sadar | |Dhanmondi | | |District: Comilla | |Dhaka | |41 |Shaikh Mujib Road Branch | 42 | Engineers Institution Branch 8/A Ramna Road | | |304 Shaikh Mujib Raod | |,Ramna | | |P. O Phatantuli , P.

    S. Doublemoring | |Dhaka. | |District : Chittagong | |Mobile:01713-199852 | | | | |Tel:7110610, 7110651 | |43 |Dagonbhuiyan Branch Address: Mizan Tower 273, |44 |Mazar Road Branch Address: Hazrat Shah Ali Girls High | | |Basurhat Road Dagonbhuiyan, Feni Phone: | |School & College Market Complex, Mazar Road Mirpur-1, | | |03323-79105 Fax: 88-03323-79106 | |Dhaka-1216 Phone: 8035529 Fax: 88-02-8035539 | |45 |Dinajpur Branch Address: Dinajpur Plaza, |46 |Jessore Branch Address: A. Ali Complex 45, R.

    N.Road, | | |Goneshtola Sadar Upazilla, Dinajpur Phone: | |Jessore Phone: 0421-62933 Fax: 88-0421-65392 | | |0531-61217 Fax: 88- | | | |47 |Progati Sarani Branch Address: Green Orlando, |48 |Chittagong EPZ Branch Address: S A Tower Airport Road, | | |42/4, Progati Sarani Baridhara, Dhaka Phone: | |Chittagong Phone: 031-740682-3 | | |8411503 (M), 8411501-2 | | | |49 |Faridgonj Branch Address: Faridgonj Bazar, |50 |Narayangonj Branch Address: H R Plaza, 64 (Old), 90 (New)| | |Chandpur Phone: 0842264378 | |Bangabandhu Road, Narayangonj Phone: 7648241, | | | | |7648243,7648242 | |51 |Nabigonj SME / Krishi Branch Address: Sky Light |52 |Amishapara SME / Krishi Branch Address: Ajij Supar | | |Tower, 476 Sherpur Road Shibpasha, Nobigonj, | |Market, Amishapara Bazar, Amishapara, Shonaimuri, | | | | |Noakhali. | |53 |Patia SME / Krishi Branch Address: Rahman | |Patuakhali Branch Address: Holding No. 0063-01, Natun | | |Menson, 1284/1 Club Road Gobindokhal, Patia, | |Bazar, Ward No.

    02, Patuakhali Sadar, Patuakhali. Phone: | | |Chittagong. Phone: +88- |54 |+88-0441-62979,62971 | |55 |Rajnagar SME/ Krishi Branch Address: Union: |56 |Demra SME/ Krishi Branch Address: Matuail New Market | | |Dhonia, Post Office: Balua Thana: Feni Sadar | |Bhabon, Konapara, Demra, Dhaka.Phone: 7542908,7542911 | | |District: Feni Phone: 01711303711, | |Fax: 7542904 | |57 |Mymensingh Branch Address: Ali Plaza,64 Choto |58 |Aganagar Branch Address: Union: Aganagar Thana: South | | |Bazar, Mymensingh.

    Phone: 091-63313,091-63326 | |Keranigong Dist: Dhaka. Phone: 7763658, 7763657 Fax: | | |Fax: 091-63316 | |7763659 | |59 |Dholaikhal Branch Address: Chisti Bhaban, 72 Lal|60 |Rangamati Branch Address: Hotel Green Casel Holding No: 1| | |Mohon Shaha Street Dholaikhal, Dhaka. Phone: | |,Pathorghata, Rizarv Bazar, Kotoali, Rangamati.Phone: | | |02-9564529,02-9560286 Fax: 02-7117927 | |0351-61267-8 Fax: 0351-61275 | |61 |Banglabazar Branch Address: Mouza: Baroichotol, |62 |Chapai Nawabgonj Branch Address: 1st & 2nd Floor, | | |Ward: 1, Thana: Begumgang, Dist: Noakhali Phone:| |65,66,67 Jhilim Road P.

    O. – Chapainawabgonj-6300, Ward | | |0321-53305, 0321-56631 Fax: 0321-53164 | |No-02, Chapainawabgonj Sadar, Chapainawabgonj. Phone: | | | | |0781-51707 | |63 |Kushtia Branch Address: 1st Floor, A. amid |64 |Maijdee Court Branch Address: 1st & 2nd Floor, Honey Dew | | |market, 01, Aruapara by Lane Nawab Sirajuddoula | |Point, 10, Abdul Malek Ukil Sarak, Maiji Court, Noakhali | | |Road, Kushtia Road, Kushtia Phone: 071-72411, | |Phone: 01730-709983 | | |72413 Fax: 071-72412 | | | |65 |Ring Road Branch Address: Choice A J Golden |66 |Damudya Branch Address: Damudya Bazar P.

    O. & P. S. – | | |Tower, 2/1, Ring Road, Shyamoli, Dhaka Phone: | |Damudya District – Shariatpur Phone: 06023-56204, | | |01730-373896 | |01755533146 | |67 |Thakurgaon Branch Address: Afsar Uddin Chowdhury|68 Shishahat Branch Address: Shisha Khorpa Bazar Dag No | | |Plaza Holding No – 1195-00 Asrompara, College | |294(SA), 267(RS), Khatian No.

    88(RS) PRO: 37/1 (RS), J. L. | | |Road, Thakurgaon Phone: 0561-61367 Fax: | |No 175, Mouza: Khorpa P. S: Porsa, Naogaon Phone: | | |0561-61368 | |01713365092 | |69 |Imamganj Branch Address: 169 Imamganj Mohammad |70 |Sunamganj Branch Address: Zaman Complex at Arpin nagar | | |Hossain Complex 3, Moulvi Bazar Road, Ward 67, | |(Old Bus Stand) Holding No.

    52-01, Ward No. 06, | | |Chakbazar, Dhaka | |Sunamgonj Municipality Sunamgonj | |71 |Ashuganj Branch Address: Aziz Plaza(1st & 2nd |72 |Rampura Branch Address: Circle Alams Height Holding # 375| | |Floor), Mouza – Char Chartola, Dist – | |West Rampura, DIT Road, Ward 22, Rampura, Dhaka 1219 | | |Brahmmanbaria Phone: 01755-533145 | |Phone: 02-8322584, 02 | |73 |Nilphamari Branch Address: Bari Plaza (1st & 2nd|74 |Debiganj Branch Address: Holding no – 1892, Village – | | |Floor), Bara Masjid Sarak Road, Nilphamari | |Debiganj Bazar, Mouza – Debiganj, PS – Debiganj, Dist – | | |Phone: 0551-62007 Fax: 88-0551-62008 | |Panchagarh Phone: 05654-5615 | |75 |A K Khan Moor Branch Address: Anjuman Tower, A K| | |Khan More, Zakir Hossain Road Holding No. 827, | | |PO- Feroz Shah Colony, PS- Pahartali, | | | 2. 11.

    MBL, Main Branch, Dhaka (At a Glance) As a branch of Mercantile Bank Limited, Nayabazar Branch started its function in 2001 as an investment company.From that time, this branch of MBL carries out their banking activities. |Sectors |Year | | |2006 |2007 |2008 |2009 | |Interest Rate (%) |No interest is given |8% |Duration |Below 5 Crore | Table 16: Account details of Mercantile Bank Ltd. As on 21st April, 2011 3.

    1. 2. Other Term Deposit Accounts 1. Double Benefit Deposit Scheme (DBDS) 2.

    Family Maintenance Deposit (FMD) 3. Mashik Sanchaya Prokalpa (MSK)   Or  Monthly Savings Scheme (MSS) 4. Quarterly Benefit Deposit Scheme 5. 1.

    5 Times Benefit Deposit Scheme 6. Advance Benefit Deposit Scheme (ABDS) Or Agrim Munafa Amanat Prokolpo (AMAP) 3. 1. 2.

    1. Double Benefit Deposit Scheme (DBDS) Objectives: ? Give maximum benefit. ? Help in meeting specific needs like education, marriage etc. ? Deposit becomes double in six years.

    Mode: ? Tenure of the deposit is 06 (Six) years. |Amount of Deposit |Period |Amount Payable | |1,00,000 |6 Years |2,00,000 |Table 17: Mode of Double Benefit Deposit Scheme Other Features: ? The Minimum amount of deposit is BDT 50,000. 00 (Fifty thousand) or its multiples. ? All taxes/duty/levy and /or any other surcharges presently in force or that may be imposed by the Government of Bangladesh (GOB) from time to time will be deducted/ recovered from the deposit account under this scheme.

    ? In case of premature, encashment interest will be paid on Saving A/C Rate. ? Loan may be granted up to maximum 80% of the deposited amount but minimum principle amount must be BDT 20,000. 00. ? Loan processing fee be realized BDT 50.

    00 only and usual stamp costs also be realized. 3. 1. .

    2. Family Maintenance Deposit (FMD) Objectives: ? Help the retired persons for investing their retirement benefits. ? Create investment opportunities for Non-Resident Bangladeshi. ? Explore investment opportunities for school, college, university etc.

    ? Give investment opportunities for Trust; Foundation etc. Mode: ? Deposit a fixed amount of money for 05 (Five) years. ? Depositor will get a certain sum of money in each month proportion to his/her deposit during the entire tenure. Benefits: ? Tenure of deposit is 05 (Five) years.

    ? Minimum amount of required deposit is Tk. 50,000. 00 or its multiple |Deposit | |Monthly Benefit (Amount in Tk. | | | |1,00,000 | |1,000 | | | |2,00,000 | |2,000 | | | |3,00,000 | |3,000 | | | Table 18: Benefits of Family Maintenance Deposit Other Features: ? The Minimum amount of deposit is BDT 50,000.

    00 (Fifty thousand) or its multiples. ? All taxes/duty/levy and /or any other surcharges presently in force or that may be imposed by the Government of Bangladesh (GOB) from time to time will be deducted/ recovered from the deposit account under this scheme. In case of premature encashment interest will be paid on Saving A/C Rate. ? A saving account will be needed to be maintained to receive quarterly benefit payment.

    ? Loan may be granted up to maximum 80% of the forced encashment value on the date of loan processing. During the period of continuation of loan, monthly benefits of FMD account will be credited only to loan account. ? Loan processing fee be realized BDT 50. 00 only and stamp costs also be realized.

    3. 1. 2. 3.

    Monthly Savings Scheme (MSS) Objectives: ? Build up habit of savings. ? Attract small savers. ? Saving for rainy days. Mode: ? Monthly installments of various sizes.

    Benefit: Period |Monthly Installment | | |250 | |5 Years |20,625 |41,250 | |50,000 |3 Years |1,500 | |100,000 |3 Years |3,000 | |200,000 |3 Years |6,000 | Table 20: Benefits of Quarterly Benefit Deposit Scheme Other Features: ? All taxes/duty/levy and /or any other surcharges presently in force or that may be imposed by the Government of Bangladesh (GOB) from time to time will be deducted/ recovered from the deposit account under this scheme. In case of premature encashment interest will be paid on Saving A/C Rate. However, no interest shall be paid if premature encashment take place before expiry of 1 (one) year. ? In the event of death of the depositor before the maturity, the deposit account may be encased (premature) as per rule or may be continued up to maturity on written approach by the nominee(s).

    ? A saving account will be needed to be maintained to receive quarterly benefit payment. ? Loan may be granted up to maximum 80% of the forced encashment value on the date of loan processing. During the period of continuation of loan, quarterly benefits will be credited only to loan

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