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Unit 305 Person Centered Approach



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    1.1 A person centred approach is when you take into account the care and support an individual may need or require and the quality in which u provide it. It assists people in the care sector in finding out what is important to that person and enhances the relationship that you are then able to build up by following there wants and needs. 1.2 It is important to ensure you follow the person centred plan so that you are offering the best quality of care to each individual service user. This then influences the way that you deliver the service and how you adapt it to each person differently. 1.3 By following an individual’s values gives you the chance to offer the best quality of care as you are meeting all the wants and needs of the individual service user. This reduces stress and strain on the individual as they feel that you have actually taken the time to read about them and there wants and want makes them happy or unhappy.

    2.1 If you are going to take the time to sit down with a person 1-1 and talk to them about their life gives them the opportunity to have an input in the care plan which you will write on their behalf. It lets them tell you what makes them happy, what their likes and dislikes are, what their interests are etc. and including all this in there care plan reduces any stress and upset on that individual person as they are able to give you all the information required to keep them as happy and as comfortable as possible. 2.2 By using the care plan you can find out what it is that could possibly diffuse a situation if an individual gets agitated for instance they may be expressing a want or need that you are not understanding at that time but by looking in the care plan it should state what it is that the individual is trying to communicate to you thus diffusing and calming the situation down by knowing what it is they want and letting them have/do it. 2.3 A care plan is there to assist you in improving the lives and care that an individual person receives. It is so important to aid in achieving the highest possible care for the individual, their families and of course the staff that all rely upon them. Wherever possible the individual should always have input in there care plans and PCP so that they are able to include everything they want to about their life history, qualities, likes and dislikes etc. It assists the service user in ensuring that their choices and human rights are always upheld. 2.4 It is important to monitor the individual care plans regularly as things can change so quickly with that person that anything that is written in the care plan can be in need of updating so that it reduces the risk of stress or upset in the case of out of date information on the individual person.

    3.1 This basically means what is the individual’s ability to understand information that they need to use when making a decision. There are many things that can contribute to this such as disease, mental illness, disability, etc. 3.2 There is the use of consent forms which are the most uses way of getting consent from somebody whether it be for an activity, medical procedure or something else. You may have to explain to the user what the need is and then see if they are willing to sign. You can also achieve verbal consent from someone but should have a witness as proof of said consent. 3.3 If the individual concerned is unable to give consent then a best interest meeting should ideally be held so that everybody involved in that persons care can come together to make an informed decision on their behalf. If it is relating to a more pressing issue like a life threatening condition, then the family or carers should discuss it with the people involved to come to the best decision as quickly as possible. OUTCOME 4

    4.1 It is about offering the service user the chance to achieve things for themselves. Even something as simple as putting on their socks by themselves gives them independence which as a carer we should be promoting. 4.2 You need to listen to people to establish their needs and wants. The person involved should be actively involved in the input they have on how they receive the care you are giving them. Don’t assume to know the person that you care for as their needs can change on a daily basis. They have a voice and they should be using it and as a carer it is your job to ensure that you are responding to what it is that they want. Given that person this makes them feel valuable and makes them feel that you are actually there for them. 4.3 You can sit down as a group called together to discuss the needs making sure the individual being discussed is there with you and able to be actively involved. Let them tell you their views first and make sure someone is writing it down. If things are done in the correct manor the individual will be happier as they have been able to have input in the care that they receive thus decreasing any problems. 4.4 You can promote active participation by ensuring that people are trained in doing so. If you are not getting training then you as a career won’t understand the importance of it and how it can benefit the individual in the long run. It gives you better understanding on how you can then promote this to other staff and encourage them to follow in the same way.

    OUTCOME 5:
    5.1 There are many ways in which this can be done. You as a carer can sit down with the individual and discuss with them there choices that they make. You can write these down and incorporate them into care plans etc. You can ask them questions about themselves to help give you a better understanding on that person. 5.2 By knowing an individual’s wants, needs and choices you can then have the power to challenge someone if you think they are not following the individuals wishes. In this case you can speak to a senior member off staff or speak to the individual involved to see how they feel about this happening. In respect of someone that can’t make a decision you are acting as there voice and if you have spoken to them about the decision and gotten their views on it then you can assist them in challenging a decision made for them if they don’t feel happy with it. 5.3 If you allow your own personal views to influence another person’s choice this could mean that they are not getting across what it is that they actually want as you have already used your own views over there’s. In this case they are not using their minds which can cause them to get distressed or upset and feel that they are not getting adequately cared for. OUTCOME 6:

    6.1 Self-esteem is basically how you as a person value yourself. This links with your identity as you are your own person and what you feel is good about yourself may not be what another person thinks about themselves and that makes you an individual. Being an individual gives you your self-image of how others preserve you so for instance if you think you are a great mother and you really are then other people will see this to. This means as an individual you are seen as the person you believe yourself to be. 6.2 Religion, Culture

    Religion-helps you to follow the individuals beliefs without enforcing your own upon them for instance if you are Christian and the person you care for is Muslim, ensure that they have the correct needs for this and are able to follow their religion in the ways that they need to. Culture-helps you to establish who they are as a person, where they came from and how they lived. For instance if they are meat eaters or not. Maybe they only eat halal meat. Maybe they have different ways of living. 6.3 You should always ensure that you are supporting the individual to continue their individuality. If you are not following there wants and needs it can lower their self-esteem as you don’t care what or who they are. This then impacts on their identity as a once happy person can then become quiet and sad altering their self-image as there simple wishes have not been listened to which would have made them happy. 6.4 By ensuring that the individual’s room has everything it needs to that person. For instance when it comes to religion they may like to have their belongings up in there room such as ornaments or relics. Personalise their room to the individual by having a PCP and knowing how they would like to have it. OUTCOME 7

    7.1 There are different ways to use a risk assessment ranging from behavioural to assessing an activity. The difference between the 2 is that with behaviour you are recording ways in which you can deal with certain behaviours and assessing which behaviours may be dangerous/negative or behaviours that are positive. When using a risk assessment for an activity you are recording what risks there are when you are out on the activity and what controls you have in place to try and reduce the risk from happening.

    7.2 A risk assessment is in place to protect the person from harm and keeping them safe. It also is there to protect staff from any legal action if something happens. It is a person’s right to be kept safe under somebody else’s care and it is the careers responsibility to ensure that the risks in somebody’s care are not encroaching on the person’s right. It is used so
    the individual can still make choices and for care staff to assess the risks and have the correct controls in place to reduce the risk.

    7.3 Everyone in the world takes risks every second of the day. It is your right to take the risk but when caring for someone you need to make sure that a written risk assessment is completed. Risks occur throughout the whole of care from wheel chair pushing to transferring clients from toilets to baths etc.

    7.4Because risks can change regularly assessments must be regulated so that the changes can be applied. You may have something on a risk assessment that may have been relevant a year ago but now is no longer in play but something else may have replace it. In that case it needs to be edited so it is correct and up to date.

    7.5 Once a risk assessment is agreed it is then relevant to that person’s safety and well-being. A risk assessment ensures you are following the correct procedures and measures in keeping the person safe by identifying the risks involved and using the controls that are in place to reduce the said risks.

    Unit 305 Person Centered Approach. (2016, Jul 25). Retrieved from

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