P1, M1, D1
Understand different types of business information
Assignment title
Assignment Task 1 Individual work describing types of information, where the information originates from and the purpose of the information. The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Scenario
All three tasks are related to research carried out on a business organisation and how they manage and communicate information.
You have been employed as a business consultant for Jenkinson and Associates. You have been given the task of reviewing the business communication and information within Santander
You must present your findings in a report which has 5 sections:- 1. Introduction-what is the purpose of your report , what will it tell the reader 2. Description of information in Santander and it’s purpose 3.
Analysis of Information in Santander
4. Evaluation of information in 2 departments within Santander and it’s of appropriateness for strategic decision making 5. Conclusion
Types of information: verbal; written; onscreen; multi-media; web based Purpose of information: updating knowledge; informing future developments; strategic direction; SWOT analysis; offering competitive insight; communicating sales promotions; inviting support for activities Sources of information: internal, e.g. financial, human resources, marketing, purchasing, sales, manufacturing, administration; external, e.g. government, trade groupings, commercially provided, databases, research; reliability of data sources
Research: select a business organisation (Santander), investigate the types of information the business uses and creates to carry out its functions. Find out where this information comes from and in what form, how is it used, in what form and how is it presented and who uses it, for what?
Task 1 Create a report which,
Describes the types of information used in Santander choose at least 1 from each of the following categories:- Verbal
written,
on screen,
multi media
Web based
In your description you must say where each of these pieces of information has come from and the purpose of each piece. Describe means to paint a picture of the information and it’s source in words, say what the information is, how it is presented, why, what the information is used for, by whom, where is the information stored, why This work forms the first section of your report on the Types of information used in Santander and it’s purpose This provides evidence for P1
Task 3 continuing with section 2 of the same report as in task 1
Using the types of information you described in task 1, Analyse the different types of business information and their sources
Analysis means breaking down and examining each part in detail. Break down each piece of information and it’s sources what is good about what is not so good, why and then see if there are any connections between them.
This provides evidence for M1
Task 4 section 3 of the report evaluates the appropriateness of information used to make strategic decisions.
From the list below select 2 function within Santander:-
Finance
Human resources
Operations
Marketing
Administration
Now find out what sort of information each function requires and uses Write up your findings
Find out what strategic decisions each of these functions make Write up your findings
Now evaluate whether the information they used to make the decisions is appropriate. Give reasons for your findings
Having evaluated the information used to make strategic decisions is there improvements Santander can make to the presentation or, format and/or type of information used. Justify why your recommendations will help (benefit) the functions make strategic decisions.
Prepare a conclusion to your report, which summarises your findings and
recommendations for change.
This provides evidence for D1
P1 explain different types of business information, their sources and purposes M1 analyse different types of business information and their sources D1 evaluate the appropriateness of business information used to make strategic decisions Sources of information
Documents
U drive>Business Studies>students>Btec Sept 2010
Journals
Business Review Magazine (see www.philipallan.co.uk)
The Economist (see www.economist.com)
Websites
Business education website (for learning materials and quizzes) www.bized.ac.uk BBC Business website www.bbc.co.uk/business
For useful background www.examstutor.com/business (visit the Study Room, see Unit 6) Official UK statistics www.statistics.gov.uk
Free materials and case studies www.thetimes100.co.uk/home.asp
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