The channel used to send the message was face to face communication. What was the misunderstand that occurred? The misunderstanding that occurred was the manager has a certain product they wanted on the madcap but wasn’t clear on what, so I had put a different product was put in place. How could the misunderstanding have been avoided? Had I asked to be clear on what was being asked or the manager had taken more time to explain specifically what was wanted then I feel that we both could’ve prevented the misunderstanding. What I learned about the communication process from this activity is it is important to be effective when communicating to someone by ensuring time is taken to explain what is needed and also providing feedback to ensure things are done correctly. 2. What seemed to be the main causes of the misunderstandings are the lack of time spent effectively ensuring the task is completed correctly, and my lack of providing feedback to show that I understood that was being asked. Misunderstanding 2 Who was the sender? Trainer Who was the receiver? Was the receiver What was the message?
The message was discussing the proper procedure to inspect a container from a rail yard. What channel was used to send the message? The channel used to send the message was face to face communication. What was the misunderstand that occurred? The misunderstanding comes from directions on the proper procedure being rushed due to lack of help. What happened is I was shown two or three different containers and what to look for and after that I was in a sense ‘thrown into he fire” which created a lot of confusion and made the learning experience and communication very difficult.
How could the misunderstanding have been avoided? I feel this misunderstanding could have been avoided by more time being taken to work with me and help me to understand what was required and exactly how to properly inspect instead of being thrown into the inspections. This would have eliminated a lot of questions. 1. What I learned about the communication process from this activity is it is important to take time to explain hat is needed if there is a lot to a job.
In this case face to face communication is important. Without the face to face communication things would have been harder. 2. What seemed to be the main causes of the misunderstandings are the last of feedback and proper channeling in the communication process. Had there been more time taken for training and explaining the proper inspection procedures then there wouldn’t have been so many issues starting out on my own. Also I should have provided feedback to show what I did and didn’t understand and to clarify.
