Technology and Time Management

The ability to reason well is necessary for modern workers because __________.
a.
Communication with other workers will be difficult
b.
Creativity is not valued in the modern workplace
c.
They will often have to solve problems with limited information
d.
Most problems will be straight-forward and easy to solve

The best time to acquire technological literacy is before you have to apply for a job because ________.
a.
It is impossible to acquire these skills on the job
b.
Training is difficult because of swift technical advances
c.
Competition for jobs involves candidates who are technologically literate
d.
It is unethical to use skills acquired at one job at other jobs

Being technologically literate requires being able to ______.
a.
Use advanced graphics manipulation tools (Adobe Photoshop)
b.
Use the most common operating systems (Windows and Apple OS)
c.
Adjust network settings for a company lan
d.
None of the above

Being technologically literate requires being able to ______.
a.
Write simple programs in Flash
b.
Select the appropriate technology for a task
c.
Change the BIOS settings of a motherboard
d.
All of the above

In a situation where you cannot meet face to face with a coworker, who is responsible for making sure that your communication is easily understandable?
a.
your coworker is responsible
b.
you are responsible
c.
your supervisor is responsible
d.
none of the above is responsible

Globalization concerns many workers because ________.
a.
A competitive marketplace will allow them to buy cheaper goods
b.
Companies will tend to seek lower costs by outsourcing labor
c.
Workers have the opportunity to pursue international opportunities
d.
Technology allows workers to collaborate with businesses across the globe

Economic stability is a benefit of technological advances.

Globalization tends to create a more diverse workplace.

Communication response time must be faster than in the past to succeed in the modern workplace.

Teleconferencing allows workers from around the world to ______.
a.
Eat food from the finest European restaurants
b.
File reports to the office from their homes
c.
Communicate as if they were in the room together
d.
Physically travel to other countries quickly

The increased ability to communicate and travel around the world has led to a phenomenon known as _________, where companies expand their markets across international borders.
a.
Globalization
b.
Capitalism
c.
Small Worldism
d.
Protectionism

Why is it important to regulate the information you pay attention to in today’s marketplace?
a.
Any information you need can be found by your coworkers
b.
Listening to certain information could challenge your assumptions
c.
Limiting your sources allows you to be more well informed
d.
No one can pay attention to all the information out there

The two most common computer operating systems in the world are _________.
a.
Windows and Linux
b.
Linus and OS X
c.
Windows and OS X
d.
DOS and Windows

Small businesses in the future will likely be ________.
a.
Small and flexible
b.
Deaf to consumer comments
c.
Direct advertisers
d.
Technologically backwards

As time goes on, technology is likely to _______.
a.
Increase in complexity
b.
Decrease in complexity
c.
Stay at the same complexity
d.
No one really has any idea

Few people will use your business’ Internet site to purchase products if they feel it is ______.
a.
Not secure
b.
Easy to use
c.
Quick loading
d.
Professional looking

Compared to today’s computers, computers from the 1970s were ________.
a.
Bigger and more powerful
b.
Smaller and more powerful
c.
Bigger and less powerful
d.
Smaller and less powerful

Cloud computing will offer applications that are _______.
a.
More expensive than most software
b.
Only accessible over the Internet
c.
Useable only from smart phones
d.
Installed on your physical computer

Fair use allows individuals to break copyright so long as they ________.
a.
Think that they are being fair in their use
b.
Can prove they are not infringing on copyright
c.
Share copyrighted material with everyone
d.
Ask for permission, even if they get no response

One concern about Internet advertising is that viral marketing________.
a.
Can create an air of excitement
b.
Can be entertaining to consumers
c.
Can mislead or exploit consumers
d.
None of the above

E-mails that are mailed directly to a consumer without their knowledge or permission are called ________.
a.
Viruses
b.
Spam
c.
Social mail
d.
Flash mail

One of the main reasons for copyright law is to encourage creators to share their work for the benefit of the general public.

Fair use is a defense against the charge of copyright infringement.

Regular copyright is more restrictive than any other kind of license.

Copyright law is settled and does not change.

Time shifting occurs when _______.
a.
Clocks move ahead one hour in the spring
b.
Works are copied and kept for future generations
c.
Individuals copy works to view at a later time
d.
Copyrighted materials comes into the public domain

Which of the following is NOT a legitimate use of the Internet for businesses?
a.
Providing product information to customers on your website
b.
Managing your corporate image by using social media
c.
Sending direct e-mail to customers who did not ask for it
d.
Create customer service tools online for 24 hour product support

Unless otherwise indicated by the creator, every creative work is automatically considered ________.
a.
Under copyright
b.
In violation of copyright
c.
Under the public domain
d.
None of the above

What is attribution?
a.
The decision whether works are public domain
b.
Finding new customers online using social media
c.
Giving credit to the creator of materials you use
d.
Communicating product news to customers

A spreadsheet program allows a user to _______.
a.
Perform complicated calculations automatically
b.
Deliver elegant presentation to a large audience easily
c.
Organize, send, and retrieve e-mails quickly
d.
Keep viruses from infecting their computers

Social networking sites are changing the way that businesses ________.
a.
Pay their employees
b.
Find potential employees
c.
Write expense reports
d.
Fire bad employees

Which form of Internet communication would a consumer seek out if they wanted to get personal perspectives into a company and its products?
a.
Website
b.
Corporate blog
c.
Customer response e-mail
d.
Banner ads

Twitter allows companies to reach consumers with ________.
a.
In-depth reviews of upcoming products
b.
Short, personal messages
c.
Nation wide advertising flyers
d.
Graphically impressive images

Which of the following is NOT an example of one of the six primary ways businesses use the Internet?
a.
To sell their products
b.
To recruit new employees
c.
To manufacture new products
d.
To conduct research

Which of the following activities would waste the most time?
a.
Rich tries to multitask writing a report and reading a memo, and has to re-write the report and re-read the memo, which takes an hour.
b.
During a departmental meeting, Barry and Scott make small talk for twenty minutes while the other six meeting members sit and listen
c.
Greg asks Tony a question about work and then talks to him for ten minutes about whether the game tonight.
d.
Barbara composes an e-mail during her thirty minute train ride to work

Sending an e-mail to a client to ask for certain data is an example of a _____.
a.
Two minute action task
b.
Time sensitive task
c.
Locationally sensitive task
d.
Multi-task job

If a person attempts to make a phone call while they are waiting for a meeting to begin, they are _______.
a.
Combining tasks
b.
Multitasking
c.
Sequential tasking
d.
Cleaving tasks

When you are at work, a period of time during which no tasks are scheduled is known as _______.
a.
Free time
b.
Delegation time
c.
Task time
d.
Downtime

The purpose of time management is to ________.
a.
Maximize productivity
b.
Write all your tasks out
c.
Allow for delegation
d.
None of the above

The scale of a timeline is generally unimportant.

Procrastination is the process of _________.
a.
Completing your task list
b.
Delaying the completion of a task
c.
Creating a schedule of events
d.
Delegating tasks to subordinates

When you listen carefully to directions you are given, it saves time for _________.
a.
Yourself
b.
The speaker
c.
Both of you
d.
Neither of you

When considering time management techniques, it is important to remember that ________.
a.
The more techniques used, the better off you will be
b.
You have to try strategies that don’t make sense for your type of work
c.
Not all techniques work well for all people in all situations
d.
Each strategy can work for everyone

Making small talk at a meeting is a bad idea because ______.
a.
Talking too much can be seen as vain
b.
It wastes a tremendous amount of time
c.
Only one person might be interested
d.
Everyone will want to discuss your story

Unloading the dishwasher is an example of a _____.
a.
Two minute action task
b.
Time sensitive task
c.
Locationally sensitive task
d.
Multi-task job

Attending an impromptu sales meeting at the office is an example of a _____.
a.
Two minute action task
b.
Time sensitive task
c.
Locationally sensitive task
d.
Multi-task job

If a person attempts to watch a video lecture while studying an expense report, they are _______.
a.
Combining tasks
b.
Multitasking
c.
Sequential tasking
d.
Cleaving tasks

If a person attempts to make a phone call while they are driving a car, they are _______.
a.
Combining tasks
b.
Multitasking
c.
Sequential tasking
d.
Cleaving tasks

Painting your home is an example of a _____.
a.
Two minute action task
b.
Time sensitive task
c.
One task in a project
d.
Multi-task job

Procrastinators will usually ________.
a.
work on important tasks after valuable time has passed.
b.
work on tasks that are not priorities
c.
work on tasks in a haphazard way
d.
all of the above

A schedule is useful for _______.
a.
Visualizing all your commitments
b.
Solving workflow problems
c.
Maintaining your responsibilities
d.
All of the above

To begin organizing yourself to accomplish all your tasks, you need to _________.
a.
Complete each tasks you have in order of importance
b.
Transfer all your jobs into action word tasks
c.
Finish all of your two minute tasks quickly
d.
Write down all the jobs for which you are responsible

When delegating a task, it is important to _______.
a.
Give away the most difficult things on your task list
b.
Go over everything quickly and return to your own work
c.
Keep the responsibility for getting the tasks done
d.
Report everything that is expected of the person

Most managers get very little uninterrupted time to work on their priority tasks.

One helpful feature of most Web 2.0 organization software is that ________.
a.
It requires one particular Internet browser
b.
It is usually downloaded to a computer hard drive
c.
It has a complex user interface
d.
It can usually be synced to a handheld device

What is the advantage of having only one inbox?
a.
You can take it with you wherever you go
b.
You never have to wonder if you are forgetting something
c.
You can leave items there for reference
d.
It can monopolize your desk space more easily

The problem with staying organized is that staying organized______.
a.
Is a skill that cannot be learned
b.
Requires forming new habits
c.
Can be very intense work
d.
Leads to massive confusion

One advantage of a paperless workplace is that electronic documents ________.
a.
Cannot be lost ever
b.
Can be read anywhere
c.
Are easy to keep private
d.
Take up little physical space

The limit for characters in modern file systems is too small to accommodate keywords in titles.

If you have not used something in over six months, you should consider getting rid of it.

A good file system depends on easy retrieval of information, so it is important that _______.
a.
All folders are the same color and brand
b.
All files are placed alphabetically in order
c.
File labels are systematic and well organized
d.
Forty-three files are used for organization

Neither paper nor electronic file names can be changed easily.

Which of the following is a poor label for a category level file folder?
a.
Reliant Communications
b.
R
c.
Receipts
d.
Stevick Account

If a document needs to be passed on to another person for assignment, the proper way to treat it is to ______.
a.
Trash it
b.
File it
c.
Delegate it
d.
Take action on it

Vertical space can be utilized to gain more storage space.

The organizational structure of the files and folders on a computer is the _______,
a.
Start Menu
b.
Menu folder
c.
File folder
d.
File directory

Tools and materials at your workspace should be ________.
a.
Cheap and easily replaceable
b.
Spaced away from each other
c.
Expensive and irreplaceable
d.
Grouped by their functionality

Betty gets the mail at 4pm every day. Then she places the mail on the counter. Betty looks through the mail every Friday at 4:30 pm and it takes her 40 minutes to sort and file the week’s mail. If Betty wanted to decrease the time she spends every week looking through the mail, she should ________.
a.
Wait until Friday to pick up the week’s mail
b.
Install a mechanical mail filter
c.
Go through the mail each day and sort it
d.
Put her mail pile in the office

In order to eliminate piles, you must _________.
a.
Have a special pile for mail
b.
Keep flat surfaces clear
c.
Organize the stacks of papers
d.
Reduce your use of hanging files

Franklin has to plant a tree in a client’s backyard. He takes a shovel from his truck and digs the hole. If Franklin has the habits of an organized person, when he finishes digging the hole, Franklin will immediately _______.
a.
Call his wife to remind her of an appointment
b.
Carefully place the tree into the hole
c.
Put his shovel out of the way of his next task
d.
Take a break to rest before moving on

The easiest way to convert your paper files into electronic files is by _______.
a.
Using an electronic scanner
b.
Typing each document by hand
c.
Taking a digital picture of each document
d.
Reading documents into a digital recorder

Advances in technology like the creation of cheap, lightweight laptops has allowed workers to work from almost anywhere.

Being able to maintain the technology you use on the job is a part of technological literacy.

The ability to telecommute has come largely from the development of ________.
a.
Faster and cheaper computer processors
b.
Faster and more reliable Internet capabilities
c.
More fuel efficient automobiles and car pool lanes
d.
Affordable mass transit systems in large cities

Communication skills are unimportant in today’s technologically advanced world.

Being able to make decisions effectively can make a worker more independent.

Employees tend to stay with one company for their entire careers.

Technological advances have led to worldwide increased ______.
a.
Job security
b.
Economic stability
c.
Communicative ability
d.
Military Security

A consumer might read a corporate blog in order to ________.
a.
Find a personal connection to a company
b.
Read a large number of differing opinions
c.
Seek help with a technical issue
d.
Buy products from a company

Businesses use productivity suites in order to ________.
a.
Be on the cutting edge of technology
b.
Justify spending money on capital improvement
c.
Increase the ability of their employees to do work
d.
Assess the needs of their workers

Social networking allows businesses to _______.
a.
Connect with hundreds of consumers at once
b.
Provide personal feedback to consumers
c.
Advertise in a cost effective way
d.
All of the above

A database program helps to ____________.
a.
Organize, send, and retrieve e-mails quickly
b.
Deliver elegant presentations to a large audience easily
c.
Create professional documents with an intuitive WYSIWYG interface
d.
Organize, store, and retrieve large amounts of information easily

Using productivity software ensures that the end product will look professional.

The modern ancestor of the typewriter is the _______.
a.
Word processing program
b.
Spreadsheet program
c.
Presentation program
d.
Database program

Recruiting new employees via the Internet allows companies to _________.
a.
Reach candidates from across the world
b.
Conduct recruiting sessions from the office
c.
Gather résumés and cover letters paperlessly
d.
All of the above

The most popular productivity suite in the world is Microsoft Office.

Fair use laws allow someone to parody other’s work.

If a person attempts to read their e-mail while they are riding the bus, they are _______.
a.
Combining tasks
b.
Multitasking
c.
Sequential tasking
d.
Cleaving tasks

You should place every task you have on your calendar.

When you are not given a specific task, you should use your time to chat.

The reason for prioritizing your work is to get the _______.
a.
Most important jobs done
b.
Smallest jobs done
c.
Quickest jobs done
d.
Least important jobs done

A schedule is identical to a timeline.

Breaking jobs down into tasks is essential to getting things done.

Preparing an agenda for a meeting is a good idea because it _______.
a.
Lets others know that who is in charge
b.
Sets a guided focus for the meeting
c.
Makes it harder to understand meeting’s purpose
d.
Creates tension in people who can’t attend

An informative subject line is necessary for a good e-mail.

If a document reaches you, and requires you to perform some action, you should do it immediately if ________.
a.
It is from your mother or father
b.
It seems important but not urgent
c.
It will take less than two minutes to complete
d.
The language in the document is polite

It is very expensive to back up and store electronic files.

All that is needed for an effective file system are manila folders, a label maker, and a file cabinet.

A rule of thumb for maintaining organization is to remove any items from flat surfaces.

Many online communities celebrate and share life hacks.

Building piles of documents is an efficient way to organize.

If you’re tired of managing a large number of work utilities to perform specialized tasks outside the office, it might be worth your time to invest in a _____________.
a.
Desktop computer
b.
Calculator
c.
Smartphone
d.
Pocket calendar

If a document reaches you, and requires you to perform some action, you should do it immediately if ________.
a.
It is from your mother or father
b.
It seems important but not urgent
c.
It will take less than two minutes to complete
d.
The language in the document is polite