Federal Urdu University Karachi. Department of Business Administration. [pic] [pic] Final Assignment [pic] Name:Muhammad Farooq Yaseen Roll#:49 Class:MBA Section:A | |Index | | |S. No. |Contents |Page No. |1 |IDENTIFYING A PROBLEM |1 | |2 |IDENTIFICATION OF DECISION CRITERIA |1 | |3 |ALLOCATION WEIGHTS TO CRITERIA |2 | |4 |DEVELOPMENT OF ALTERNATIVES |2 | |5 |ANALYZING ALTERNATIVES |3 | |6 |SELECTING OF ALTERNATIVES |4 | |7 |IMPLEMENTING THE ALTERNATIVES |4 | |8 |EVOLUTION OF DECISION EFFECTIVENESS |5 | |9 |SUMMARY OF THE STEPS INVOLVE IN THE PROCESS |5 | |10 | | | |11 | | |12 | | | |13 | | | |14 | | | |15 | | | |16 | | | ACKNOWLEDGEMENT I would like to express my gratitude to all those who gave us the possibility to complete this assignment.
I want to thank the Department of Business Administration for giving me permission to commence this assignment in the first instance, to do the necessary research work.
I am deeply indebted to our supervisor Madam Syeda Humaira from the Federal Urdu University Karachi whose help, stimulating suggestions and encouragement helped me in all the time of research for and writing of this assignment. Hiring process in Bank Alfalah Limited according to Decision Making Process (Imaginary) Here we will discuss the hiring process in Bank Al-Falah branch by the decision making process.
1st Step: IDENTIFYING A PROBLEM: In this step we analyze what the problem actually is? And how can we overcome this problem! In our topic, Marketing Executives of Bank Al-falah analyze that they should give the priority to those customers who have individual account or party account greater than 1 million Rupees.
That’s why Bank Alfalah is launching a new product which will known as “Priority Banking” so that the bank can be able to capture the big customers of the market. For this purpose, the bank has to hire some officers who will deal customers in branch and will do the marketing of that product as well. We have to select just three best candidates either from IBA, CBM, Humdard University, Karachi University or Iqra University, and the preference will be given to MBA’s in Marketing. 2nd Step: IDENTIFICATION OF DECISION CRITERIA: In this step we actually decide or fix the qualities which a candidate must have. The qualities which a candidate must have according to our decision criteria are: Curriculum Vitae (CV) Presentation: when we apply some where we do not go there most probably rather we send our CV to that organization. In this way, CV provided by us is a best representative of your personality. • Qualification: Candidate’s qualification must meet the job required qualification. The selection committee prefers the desire specialization on secondary basis. • Experience: Any candidate should have some experience and if the candidate is starting his career, he is advised to do internship in the desired field first. • Subject Knowledge: Candidate must have the broad knowledge about his subject as well as he should be good in current affairs. • Communication: In the interview if you communicate in English, it gives ood impression on interviewer but it is not necessary to communicate in English, you just communicate in that language in which you can speak confidently but the most important thing is that the language you are speaking, the interviewer can understand or not. 3rd Step: ALLOCATION WEIGHTS TO CRITERIA: In this step we have to assume the weights (points) of the skills and presentation of CV on our own, on the basis of which we are going to select the desired candidate or who will b assumed fit for the organization. In the following we will discuss about the assumed points we will give to their skills, and these marks will be out of 10. • CV Presentation =4 • Qualification=9 • Experience=7 • Subject and general Knowledge =6 • Communication=5 4th Step: DEVELOPMENT OF ALTERNATIVES:
In this step we are going to choose the desired institutions from which we are going to select the best candidates, and the most preferred institutions to select the desired candidates are discussed below: 1. Institute of Business Administration (IBA) 2. College for Business Management (CBM) 3. Hamdard University 4. Karachi University 5. Iqra University Over all we selected these five institutions from where the candidates are going to be selected. 5th Step: ANALYZING ALTERNATIVES: In step 5 we will discuss about why we are allocating CV presentation, qualification, experience, and other skills. In this step we will give the marks to the candidates on the basis of CV presentation, their qualification, experience, subject and general knowledge and communication skills. Candidates from Desired Institutions |CV Presentation |Qualification |Experience |Subject & General |Communication | | | | | |Knowledge | | |Ali |MBA – Finance From |6 |7 |3 |8 |9 | | |IBA | | | | | | |Baber |MBA – HR From HUMDARD |6 |6 |2 |7 |8 | |Chaand |MBA – Management From CBM |6 |7 |2 |7 |8 | |Danish |MBA – Marketing From KU |6 |8 |1 |6 |8 | |Ejaz |MBA – Supply Chain From IQRA |6 |5 |1 |6 |6 | |Fahad |MBA – Marketing From HUMDARD |6 |8 |2 |7 |8 | CV Presentation: We gave equal marks to each candidate in CV presentation because the institutions which we selected, they all teach/guide these students how to prepare an attractive CV. Qualification: e gave the marks of qualification on the basis of their specialization in MBA. Experience: We gave the marks to the students on the basis of their internship experiences, because we are selecting the fresh candidates and we’ll give them training. Subject and general knowledge: As we know that the student of IBA are good in their subjects knowledge as well as current affairs because their institution train them according to market requirement. Communication: Communication skills of all the students from the institutions which are selected enhance the students in written and spoken abilities, so that they able to communicate and survive in the market successfully. 6th Step: SELECTING OF ALTERNATIVES: Allocated Weights |4 |9 |7 |6 |5 |Total | |Candidates from Desired Institutions |CV Presentation |Qualification |Experience |Subject & General |Communication | | | | | | |Knowledge | | | |Ali |MBA – Finance From IBA |6 |7 |3 |8 |9 |201 | | |Score |4×6 = 24 |9×7 = 63 |7×3 = 21 |6×8 = 48 |5×9 = 45 | | |Baber |MBA – HR From HUMDARD |6 |6 |2 |7 |8 |174 | | |Score |4×6 = 24 |9×6 = 54 7×2 = 14 |6×7 = 42 |5×8 = 40 | | |Chand |MBA – Management From |6 |7 |2 |7 |8 |183 | | |CBM | | | | | | | | |Score |4×6 = 24 |9×7 = 63 |7×2 = 14 |6×7 = 42 |5×8 = 40 | | |Danish |MBA – Marketing From KU |6 |8 |1 |6 |8 |179 | | |Score |4×6 = 24 |9×8 = 72 |7×1 = 7 |6×6 = 36 |5×8 = 40 | | |Ejaz |MBA – Supply Chain Mgt. 6 |5 |1 |6 |6 |142 | | |From IQRA | | | | | | | | |Score |4×6 = 24 |9×5 = 45 |7×1 = 7 |6×6 = 36 |5×6 = 30 | | |Fahad |MBA – Marketing From |6 |8 |2 |7 |8 |192 | | |HUMDARD | | | | | | | | |Score |4×6 = 24 |9×8 = 72 |7×2 = 14 |6×7 = 42 |5×8 = 40 | | As we discussed before that we are going to hire only three successful candidates, therefore, the successful candidates are Ali, Chand, Fahad. 7th Step: IMPLEMENTING THE ALTERNATIVES:
Before implementation, we trained these successful candidates that how to deal the customers and how to increase our business and than we post them in the market to do the work independently. 8th Step: EVOLUTION OF DECISION EFFECTIVENESS: After the training we analyze whether they are carry out their duties/responsibilities as required. If we feel they are effective and they are giving us the desired results then we appoint them other wise we again analyze that why we couldn’t get the success. Their can be two possibilities: i. We couldn’t identify the problem. ii. We couldn’t analyze the alternatives in better way. In this situation we again start our process from the beginning rather our decision was correct then we just monitor the adjusting. SUMMARY OF THE STEPS INVOLVE IN THE PROCESS: [pic] ———————– [pic]
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