A Critical Evaluation of Challenges Faced By Managers In The Public Sector

Table of Content

There are different degrees of direction in the three different sectors of the economic system. There are non-managerial employees, first-line directors, center directors and the top directors. Robbins et Al ; ( 2009 ) . This essay will critically measure the challenges faced by directors in the populace sector administrations. The essay will measure the functions of the director in this sector and the troubles directors encounter whilst transporting out their responsibilities. The challenges posed by organizational construction and design with an illustration from the Northampton Borough Council, the issues due to the organizational civilization, denationalization of some of the populace sector services, the strategic direction of the populace sector and the complexnesss due to the changeless changing environment in which these administrations operate, and the challenges to directors of the most recent comprehensive budget cuts, will be evaluated in this essay.

The typical functions of a director in any administration is to organize, take, program and command the activities of the people and other resources within it towards accomplishing the aims of that administration ; Naylor ( 2004 ) . The function a director plays is dependent on the degree of direction place although each degree has its challenges. At the senior degree, the director ‘s function is much broader and in deepness and it requires creativeness and innovativeness ; Robbins et Al ( 2009 ) . The senior director is involved in determination devising, strategic direction planning and control, the director, at this degree of direction is expected to hold an apprehension of all countries of the administration to enable reasonable handling of any given state of affairs Hanagan ; ( 2008 ) .

This essay could be plagiarized. Get your custom essay
“Dirty Pretty Things” Acts of Desperation: The State of Being Desperate
128 writers

ready to help you now

Get original paper

Without paying upfront

The function of the director did non alter in the twenty-first century instead the method of transporting out the above mentioned functions are different, for case the director has to organize work otherwise, communicating is more sophisticated such as, the usage of cyberspace, nomadic telephones and electronic mail. In recent times, the direction of alteration is considered as the most of import accomplishment of direction due to the gait of alteration in the twenty-first century Hanagan, ( 2008 ) .The rapid alterations in engineering, tremendous betterments in communicating, the addition in focal point on planetary economic system, and the environment are issues to the modern twenty-four hours director. In add-on to the above, the function of the director in the populace sector is challenged by the changeless alterations in statute law and political policies subject to authorities in power Hanagan ( 2008 ) .

An administration is an agreement which has been set up for a peculiar intent. Robbins et Al ( 2009 ) . Different administrations belong to different sectors of the economic system. There are three sectors ; the populace, the private and the 3rd sector such as societal endeavors. This three sectors have some common features which are: they all have distinct purpose, each administration is made up of people, and all create a construction within which the people could transport out their responsibilities Robbins et Al ( 2009 ) .

Administrations are grouped as public sector depending on certain factors such as ; how much the administration competes with similar administrations, goods and services are charged indirectly and how much it allows itself to be influenced by demand and supply of goods and services. The less such administrations are influenced by the above factors the more the administrations are considered as public sector administrations Hanagan ( 2008 ) . Cases of these administrations are ; Local Government council, Libraries, the National Police Force, the Defence Ministry, Colleges and Universities. The common characteristics of these administrations are ; they are set up to carry through specific intents, they are service motivated, they are accountable to many stakeholders and the populace, they carry out their responsibilities for the good of the people and they are funded through the usage of taxpayers ‘ money. Avery of import challenge to a director whether in the public sector or in the private sector is to be cognizant of their relevant stakeholders and run the administration in ways which will give maximal returns to each stakeholder group Bloisi et Al ( 2007 ) .

The populace sector administration has a centralized organizational construction whereby authorization and determination devising is made at the senior managerial degree. Organizational construction is a affiliated agreement of places and work units through which the of import undertakings of an administration are subdivided and categorised to organize determination Centres from where the strategic programs of the administration are carried out Bloisi et Al ( 2007 ) . Most of these administrations have a Matrix design construction which enables dual duty and describing functions with peculiar undertakings. Bloisi et Al ( 2007 ) . The directors in the matrix administration are challenged by the changeless demand to decide struggles due to differences in positions and precedence Bloisi et Al ( 2007 ) . For case, the organizational construction of the Northampton Borough Council has over five managerial degrees of direction.

Harmonizing to Nicole Macdonald, a HR Manager Strategy with the council, one of the challenges they have is acquiring blessing to transport out programs every bit rapidly as possible. The council has about 47 council members through whom determinations are made. These council members represent different political foreparts. Sometimes it is hard to make a consensus on certain issues and hence geting at a determination is elongated said, Cassie Triggs, a Democratic & A ; Chief Executive Services Manager at the Northampton Borough Council. The director in the private sector will in relation to their organizational construction which is much flatter be able to get at a determination much quicker. Private sector organizational constructions are designed to encompass the gait of alterations in engineering and besides to last. Flatter construction allows for incorporation of thoughts from about every employee in the administration Bloisi et Al ( 2007 ) . The director in the private sector will be challenged by how to command an employee who is working from place and coming to the topographic point of work merely one twenty-four hours in a on the job hebdomad Naylor ( 2004 ) .

Included in the challenges encountered by directors in the populace sector are challenges due to the cultural beliefs of the administration. Organizational civilization is ”the manner we do things around here ” Robbins et Al ( 2009 ) . Harmonizing to Meek ( 1988 ) , organizational civilization could be used as a agency to happen out how people behave in a complex scene Hanagan, ( 2008 ) . Organizational civilization can be something abstract or people ‘s perceptual experience and experience within an organized scene. Harmonizing to Stacey, “ the civilization of any group of people is that set of beliefs, imposts, patterns and ways of believing that they have come to portion with each other through being and working together… … … . ” Hanagan ( 2008 ) . Harmonizing to Handy, there are four major types of organizational civilizations ; the power civilization in which the power and authorization is from one individual in a cardinal place, the function civilization which is labelled as a bureaucratism where the function of the single specializers are more of import than place and power, the undertaking civilization is about the activity which is being carried out and in conclusion the individual civilization which focuses more on what persons do in a peculiar scene Mullins ( 2005 ) .

The challenge of pull offing cultural alteration in a public sector administration will depend on how strong the existing civilization is and the weight of the proposed alteration Hanagan ( 2008 ) .The trouble is in conveying about the alteration. For case the Further and Higher Education Act which made colleges and higher instruction in England to go Corporate Bodies Limited by Guarantee indicates that organizational civilization can be overtaken by answerability to more outstanding stakeholders as the administration would desire to last Hanagan ( 2008 ) . The challenge is even more where there is being of subcultures within the administration. For decennaries, Public administrations have been managed by people who have been raised into managerial places through old ages of service to the administration, for case ; football nines were managed by ex-footballers, and schools were managed by former instructors, local authorities council by people who were promoted through long old ages of service Hanagan ( 2008 ) .

There are troubles faced by directors traveling from the private sector to the populace sector. The director from the private sector is more focussed on net incomes and accounting to stockholders, determination devising is simplified, there is much flexibleness and liberty, there is power and authorization attached hence, the challenge to the private sector director traveling into the public sector will be altering the net income devising, speedy determination devising mentality, there is less power and authorization, no flexibleness and liberty Hanagan ( 2008 ) . These challenges are non without attacks with which the directors could utilize to understate them. For case, the directors could utilize the enlisting procedure to enroll people who will suit into the existing civilization, by the method of oppugning they are made cognizant of what is of import in the administration, ”the initiation procedure, publicity policy, preparation and development ” Hanagan ( 2008 ) .

Following the challenges posed by organizational construction, design and civilization, are the challenges which directors face with the move of the UK authorities in the 1980s to privatize some of the services of the populace sector when they realised that the costs of supplying services were going excessively much, costs were weighing much on National budgets and the motivation to do public sector administrations to work more efficaciously and expeditiously Hanagan ( 2008 ) . The move gave rise to such contractual agreements as the Public Private Partnership ( PPP ) and the London belowground contractual agreement which came from a simpler Private Finance Initiative ( PFI ) which was set up to set up contracts between the local authorization controlled London Underground and Tubelines and Metronet Hanagan ( 2008 ) .

Denationalization as defined by Bryan Hurl ( 1992 ) , is ” the sale of authorities owned equity in nationalised industries or other commercial endeavors, to private investors with or without the loss of authorities control of the administration ” . There are three methods which have been used by the authorities, these are ; denationalization which is the sale of public sector assets, deregulating which is remotion of barriers to entry to a antecedently protected market to let private endeavors to vie and franchising whereby the public sector provides the finance and the private sector provide the services Hurl ( 1992 ) .

One of the cardinal rules of pull offing resources to present better services is by puting up strong partnerships which means that assorted sections of the populace sector are trusting on other public, private and 3rd sector to present public services, these administrations, most of the clip may hold better expertness and better apprehension of the demands of the citizens Bourn ( 2003, p26 ) . The increasing trouble with which public services are delivered is a challenge. Harmonizing to the National Audit Office, ”delivery of public services are no longer the responsibility of a individual section for case, different administrations are involved in proviso of condemnable justness such as the constabulary, the crown prosecution service, the forensic Science service and the tribunals ” .

Changes in economic conditions and unanticipated fortunes could put much demand for public services, for case, the sudden rise in unemployment during the most recent inflationary period. The volume and value of benefits payment made by the occupation centre plus or the unexpected pes and oral cavity disease and its consequence to the public requires a good resource direction Bourn ( 2003 p18 ) . Some of the services provided by the populace sector administrations are ; Defence by the Army, Public Health by the NHS, Direct service bringing bureaus which handle payments of benefits, issue of prescriptions and National insurance Numberss, processing of pupil loans, entree to heritage, museums and galleries, developing models for other service suppliers such as ordinance of educational criterions, teacher preparation and societal lodging, publicity of concern chances abroad, conveyance integrating, buying information engineering systems and professional services and others.

The challenge to the director is the ability to organize and supervise the different service ironss involved in the bringing of public services and besides the trouble in guaranting that resources are channelled suitably to the proviso of the most needed service Bourn ( 2003 p.20 ) .

” Strategic thought, planning and uninterrupted are of import in every administration ” Bloisi et Al ( 2007 ) . Strategic thought means being able as a director to device ways to equilibrate both the human, proficient and the limited resources of the administration and the environmental forces Bloisi et Al ( 2007 ) . The public sector director has no power and authorization, no liberty and flexibleness and therefore may non hold every bit much influence in the determination devising as their opposite number in the private sector Hanagan ( 2008 ) . Strategic direction is used in the populace sector to happen out agendas of activities in the sector which fit into the political docket taking into consideration the politicians who might be looking for speedy returns which they can indicate to as their successes and accomplishments Hanagan ( 2008 ) . This means that the strategic planning has to be short term. There is deficiency of lucidity in relation to what the director is seeking to accomplish.

There is the changeless challenge to the director in the populace sector as to whether you are seeking to carry through your statutory duty, delight the politicians, follow the waies of the board or the people for whom the services were meant for. The director in the populace sector is challenged as he can non alter or change the system. There are excessively many stakeholders, involvement groups to fulfill in the populace sector therefore the director in this sector has to device different sorts of ways to present information to the different groups in the populace who believes they have a interest in the populace sector, such methods are through, regulating organic structures, consultative commissions, taskforces, public meetings and public proclamations Hanagan ( 2008 ) . The director in the private sector uses strategic direction to reexamine actions, decelerate down procedures and therefore do alterations where necessary, the director in the private sector has a net income devising mentality and therefore considers merchandise viability, the private sector director has power and authorization, flexibleness and liberty and therefore determination devising is faster. The private sector director is accountable to stockholders Bloisi et Al ( 2007 ) .

The populace sector is funded by the authorities and the directors are accountable to whichever governing political party at any given clip. Harmonizing to the National Audit Office, before the 1998 public service understandings, different sections were funded yearly with some exclusion such as the Department of Health, so there was uncertainness as to whether support will be the same as the old twelvemonth or reduced or increased. This was a challenge to directors as there was no certainty with the flow of financess to do long term programs as the private sector with confidence of long term funding. The understanding was set out with the consciousness of the purposes, ideals and marks of the assorted sections Bourn ( 2003 p.20 ) .

Assessed so far are internal factors which challenge directors in the populace sector nevertheless there are certain external factors which directors have to postulate with every bit good. Some of these are ; the velocity of engineering which has affected every procedure in administrations irrespective of sector, the force of viing involvements who are non ordinary challengers to derive clients but those seeking for resources and those seeking to do their points to be heard and the fluctuations in societal behavior which starts with motions in people ‘s outlooks and values Bloisi et Al ( 2007 ) .

Finally, directors are presently confronting challenges due to the recent comprehensive budget cut. There is greater demand for services nevertheless there are fewer resources to run into demand. It is morally disputing to directors to prioritise who to assist and who non to

In decision,

Suggested attacks from direction scientific discipline which could relieve some of the challenges are ; the systems attack and eventuality attack. With systems attack, directors could discourse their departmental demands in footings of the general organizational demand. The usage of this attack requires unfastened communicating and the remotion of barriers between the single sections, besides the attack shows direction consideration of all the systems involved, synergism that is ”the whole is greater than the amount of its parts, ” unfastened and closed systems, bounds, motions of information, stuffs and feedback through which the director could supervise and measure advancement studies Hanagan ( 2008 ) . The 2nd recommended attack is the eventuality attack. This attack says that different jobs requires different ways of work outing them it all depends on how much experience the director has because what might work good in one state of affairs may non work good in another state of affairs Hanagan ( 2008 ) . Application of this attack requires that the director recognises several position points, one of which is the matter-of-fact position point. Matter-of-fact point of view says that no attack is by and large acceptable which means that the director has to look into the motivations for every action taken for case, the services being delivered, the handiness of equipment required and besides the internal and external environment Hanagan ( 2008 ) .

Cite this page

A Critical Evaluation of Challenges Faced By Managers In The Public Sector. (2016, Nov 15). Retrieved from


Remember! This essay was written by a student

You can get a custom paper by one of our expert writers

Order custom paper Without paying upfront