Challenges and barriers of e-government

Table of Content

The World Bank Group defined e-government as, “The use by government agencies of Information technologies (such as Wide Area Networks, the Internet, and mobile computing) that eve the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to Information, or more efficient government management.

The resulting benefits can be less corruption, Increased transparency, greater convenience, revenue growth, and/or cost reductions”. E-government covers a wide range of activities; therefore we can identify it in three (3) distinct areas. These include government-to-government (G to G) an inter-agency relationships to make government more friendly, convenient, transparent, and inexpensive; government-to- citizens (G to C) where it aims to make the interaction between government and citizens and lastly government to business (G to B) where there Is an Interaction between government and business enterprises.

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Furthermore, e-government is beneficial in whole lot of ways such as cost reduction and efficiency, gains quality of service delivery to businesses and customers, transparency, interruption, accountability, Increase the capacity of government, outwork and community creation, Improve the quality of decision making, promote the use of CIT In other sectors of the society. However, e government also has Its barriers and challenges in implementing it that will be further elaborated in the report.

It is merely classified under four (4) categories namely technical, political, cultural and legal. In order for us to know better about the implementation Off- government here in Brunet as well as the development, the progress and most importantly the challenges and barriers of e-government in Brunet Tarantulas, we will be conducting a paper-based survey using up to hundred (100) questionnaire papers. We will conduct our survey is based mainly BUD campus, as it is convenience for all of our team members.

This survey is a great aid for us to distinguish and come to know whether or not e-government is so prominent among JIBE students. Furthermore, to distinguish further the implementation of e- government In Brunet Tarantulas, our group will approach and have a personal yet formal Interview with egg. InC, Brunet-After we are done gathering all the data coding using Microsoft Excel to obtain the raw data such as descriptive statistics, pivot and table etc. This proposal will include some brief introduction on e- overspent.

Then followed by literature views from several Journals we obtained from the Internet as our sources. Next is the objective and methodology part. Then some research questions and conclusion. Literature Review The abbreviation of e-Government is ‘Electronic Government’ that is generally refers to the utilization of Information Technology (IT) or Information and Communication Technologies (Sits) and other web-based telecommunication technologies to improve and enhance on the efficiency and effectiveness of service in the public sector.

According to the World Bank Group (201 1), E-Government refers to the use by overspent agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government. Traditionally, the interaction between a citizen or business and a government agency took place in a government office and the emerging information and communication technologies it is possible to locate service centers closer to the clients.

E-Government is the use of information and communication technologies (Sits) to improve the activities of public sector organizations. There are three main domains of e-government, Improving government processes: e-Administration Connecting citizens: e-Citizens and eservices Building external interactions: e-Society Respectively, these particularly address the problems that government is too costly, too inefficient and too ineffective (e-administration); too self-serving and too inconvenient (e-citizens and e-services); and too insular (e-society).

E-Government initiatives within this domain deal particularly with improving the internal workings of the public sector. The relationship between government and citizens: either as otters/stakeholders from whom the public sector should derive its legitimacy, or as customers who consume public services. (Weeks, 2008). Lastly, it can be said that E- government also refers to the standard processes that different government agencies use in order to communicate with each other and streamline processes and a generic term that refers to any government functions or processes that are carried out in digital form over the Internet.

Local, state and federal governments essentially set up central Web sites from which the public (both private citizens and businesses) can mind public information, download government forms and contact government representatives. “The term e-Government (e-Gob) emerged in the late asses, but the history of computing in government organizations can be traced back to the beginnings of computer history. Just like the term e-commerce, the term e- rent was born out of the Internet boom. However, it is not limited to Internet use or publicly accessible systems for direct use by customers or citizens.

E- Government started as a practitioner field, basically convening practitioners struggling to meet the new challenges of the Internet medium by implementing new In recent years people have become very accustom to accessing information over the internet. In fact, therefore, people have become adjusted to using the internet (e. G. Government websites, information and documents). Government’s use of technology has become very common in this day and age. E-government may help government work more efficiently, but it does not automatically make things more equitable or fair for all. Putting public service online is no use to those who cannot afford a computer or will have nothing to do with technology. ” (Technology and Government, 2008) Additionally,the implementation of e-Government may cost many people carried out from their Jobs. The printing of the forms, the packing and distribution of the forms and the delivery of the forms, all of these steps have been removed from the process – and so have the associated Jobs. According to Oldies (2014), e-government is a prominent concept today in both popular and academic discussions on governance reforms.

Studies have repeatedly shown that the diffusion of e-government has been slower than expected and the governments are not making full use of the available technology for reforming governance. Wherever adopted, the impact e-government has been only incremental rather than remonstrative. A number of challenges have limited the reach and impact Off- government. Several social, economic and political barriers constrain the scope of transformation and restrict the ability policy makers to make effective use of new technology. Universal access to the internet is still far away in many countries. In some countries significant proportion of population cannot afford to access the technology even when it is available. The UN e-Government Survey-2008 notes that in the United States, 50 per cent of the people use the internet compared to a global average of 6. 7 per cent. In Indian sub-continent, it is a mere 0. 4 percent. Studies have shown that even in developed countries online transactional systems have achieved modest and, in many cases, extremely low usage levels.

E-governance will continue to advance but its pace, spread and impact will be determined by the extent of technology diffusion and the pressure of public demand for reforms. “E- government is increasingly becoming a fundamental tool for enhancing public administration. The challenges of adopting technology and organizational change are examined. Research conducted outside Sub-Sahara Africa showed that information ND communication technologies (Sits) have the potential to enhance efficiency, policy effectiveness, citizens’ participation, and democratic values” (Injury 2011).

E- government’s not only a tool or platform that enhances delivery of public services but also has the potential to reform the way policies are formulated and implemented in terms of efficiency, accountability, transparency, and citizens’ participation. According to Chester(2009), there are a number of barriers that potentially impede e- rent adoption. Barriers referee any factor that creates a disincentive for governments to develop new or further develop.

One potential supply side barrier is organizational or staff resistance, and the source of this resistance is the perception provided via the Internet, the need for conventional office workers may decrease, thus resulting in fewer Jobs. If individuals are fearful of being replaced by Internet applications, it is likely that these individuals will resist. Lack of support from politicians and high level bureaucrats is another possible barrier. Similarly, a lack of public support may create a disincentive to pursue e-Government.

Financial and human capital investments need to be made if e-Government is to flourish. This underscores a need to demonstrate tangible gains from e-Government that is return on investments (ROI). Security and privacy issues exist as well. Objectives or understand the strengths and impacts of implementing the e-government project or examine the progress as well as the development stages of e-government in runner Tarantulas To analyses the key challenges and barriers on carrying out the e- government projects based on Brunet Tarantulas.

To suggest recommendations on how to improve or to overcome the current barriers of e-government in Brunet Tarantulas. Conclusion o conclude, electronic (e) government is now deployed by many governments around the world in order to achieve the promise brought by the advancement of Information and Communication Technologies (ACT). The implementation of many e- government projects, however, seems to have failed to achieve its full potential due to the complex nature of e-government.

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