Essays on Service Industry

According to JIS, Oroyo Ebanks (July 4, 2015) published that the President of the Jamaica Agricultural Society, Senator Norman Grant is attributing the recent growth in the Jamaican economy to the performance of the agricultural sector. At the JIS ‘Think Tank’ on July 1, Senator Grant noted that “the agricultural sector continues to play a…

Customer service is the key business issue. Effective churn management allows the company to stay ahead of its competitors, increases profitability and improves investor confidence. There are no simple solutions; must adopt aggressive strategies which cut across the customer lifecycle and underpin all business processes. Customer service is not given the attention due to it,…

Evaluate the impact of technology in increasing Malaysia’s quality of the service industry. 1.0Introduction Nowadays, with the continuous growth of competition in the market place, understanding customer satisfaction has become very important in service industry (Chun Wang, 2006). The role of technology in service industry has helped a lot of organizations to reduce unnecessary expenses…