Case: Lipschultz, Levin & Gray

• Case: Lipschultz, Levin & Gray Course
• Title: Management and Organization Course
• Code: EMBA 503
• Contents: Section 1: Page
• Lipschultz, Levin & Gray -The People’s Company
• The Focus on people
• Goal
• Client Services
• Some significant changes at the company
• The Different look about the company
• Section 2: Discussion Questions
• Reference: Section-1 Lipschultz, Levin & Gray -The People’s Company Lipschultz Levin & Gray, L. L. C. is a Chartered Professional Accounting (CPA) Company provides accounting, tax and consulting services to mid-sized and large privately held companies and to the individuals that own and manage these enterprises.

Stephen P. Seigel, the CEO, is currently faced with new and demanding responsibilities. He guarantees that LLG’s clients have the most exceptional professionals dedicated to their service. Furthermore, LLG possesses the necessary resources to cater to other companies as they expand and face more intricate challenges. With over five decades of experience, LLG has successfully provided accounting, tax, and consultancy services to meet the needs of various organizations.

The main emphasis is on individuals.

• The norms of the organization are based upon people involvement and participation.
• Creative, talented & diversified employees are the key components of company’s overall posture.

To achieve its goal of offering unique and creative financial services, the company emphasizes the acquisition and retention of group-based and friendly human resources.

• Provide highest quality accounting, tax and consulting services.
• Developing new methods on a global basis.
• Close and personal attention to the clients by these commitments to every single client-

1. It will deliver service with integrity, honesty and openness in everything we do for you and with you.
2. It will absolutely respect the confidentiality of our working relationship.
3. It will return your phone calls, facsimiles and e-mails within 24 hours.
4. It will always provide exceptional service, designed to help you add significant value to your business
5. It will meet the deadlines we set together with you. (In the case of circumstances outside of our control, we will let you know well in advance of our dilemma. )
6. It will communicate with you frequently, making recommendations to help you build a better business, and building a win-win long term partnership with you. Client Services Firm offers a wide range of services to individual and business clients.

It offers unmatched personalized and high-quality service. Below, you will find a list of services provided to clients, accompanied by a brief description.

Litigation Support

Litigation support refers to the utilization of accounting and auditing techniques to quantify economic damages in current or future legal disputes. Additionally, it can aid in mergers and acquisitions by conducting due diligence and assessing important factors such as tax implications, financial impact, and cash flow considerations.

Accounting Services LLG offers a comprehensive selection of affordable accounting services, which consist of:

• General ledger & financial statement preparation
• Bookkeeping (Monthly/Quarterly/Annual)
• Accounting system setup for new businesses
• Computerized payroll services
• Personal financial statements Audit Services Audits differ from reviews and compilations, as they are an intensive examination of your company’s systems and records providing the highest level of assurance.

Reviews & Compilations

It offers financial reporting with two levels of assurance:

• Review – some analytical procedures conducted with limited assurance
• Compilation – based upon client information provided and used primarily for internal use.

Financial Forecasts & Projections are essential for effectively managing and leading a business towards profitability. Our experienced staff can assist you in achieving your company’s financial goals through a range of services, from simple projections to complex financial modeling. Additionally, we specialize in Cash Flow & Budgeting Analysis as we understand that a business can face challenges even if it is profitable.

Our services include forecasting and evaluating your company’s financial condition, estimating financing requirements, and tracking cash-flow sources and uses. At Tax Services LLG, we believe in taking a proactive approach to tax services. By staying updated on new tax laws and legislation, we can identify key tax planning opportunities that minimize both your current and future tax liabilities. Additionally, we can assist you in selecting and implementing the right accounting software package for your needs, given the ever-growing options available for small businesses and individuals.

LLG, as accounting professionals, has been exposed to various programs through trade journals and actual use. With a solid background in tax and other financial matters, LLG is fully qualified to tackle the intricate issues of business continuation and can aid in creating a strategically sound plan.

Properly structuring the purchase or sale of a business is a crucial step in the buying or selling process. LLG can provide assistance in this aspect.

LLG also offers business consulting services to help businesses identify areas that are negatively affecting profitability and growth. Furthermore, LLG develops practical and technically sound solutions to address these issues.

Investment Review: The review involves assessing the client’s current financial situation. We create personalized money management and asset allocation strategies that are tailored to individual circumstances. Our services also include retirement plan services, merchant banking services, and estate tax planning. These services are provided by our affiliate, Sharp Circle Financial, L.L.C., who is a member of Oppenheimer & Co.’s Professional Alliance Group. We are proud to be aligned with this prestigious firm and its wealth of experts. Additionally, our company offers business entity selection services.

Deciding on the type of entity for your business is a critical choice that can impact your taxes in the long run, either positively or negatively. LLG can support you in assessing the benefits and drawbacks of each entity type to help you decide on the most favorable form of business for your company. There have been some notable changes within the company.

• The use of non-conventional ways to achieve the tasks
• The dull CPA work is carried out with new exciting ways
• Innovation is there every where in the company especially in the arrangements of things.
• An example is a miniature “Golf Course” The idea is to create openness in the office environment where people could interact with each other The Different look about the company
• The interior is quite unique and different
• The giant abacus (ancient computer)
• A welcome wall with something about business, innovation and commitment
• The setting is based on fun and exciting environment but employees are well focused on their tasks
• The tend to set new standards almost everyday, where to be “great” is not enough
• The core of the company is based on services offered with

Discussion Questions for Section 2 on Integrity, Confidentiality, Honesty, and Openness.

The primary challenge for Siegel is to keep professionals engaged in routine and standardized work. He must utilize his technical, human, and conceptual skills to create an environment that fosters innovation and professionalism within his CPA firm.

Technical skills refer to the expertise and proficiency in a specific specialized field. Steven P. Siegel ensures that LLG’s clients benefit from the exceptional capabilities and varied backgrounds of its staff, thus promoting creativity and talent development.

The office structure is arranged in a nomadic fashion without traditional desks or office equipment, encouraging communication and teamwork to delight the customer. This design demonstrates the application of human and conceptual skills, which involve working well with others both individually and in a group, as well as thinking and conceptualizing about abstract and complex situations.

By encouraging staff to work together and develop a team approach, this arrangement helps the firm achieve its goals as stated in the mission.

Steven’s management roles would include the following:

• made a presentation to potential clients,
• assessed the feasibility of adding a new consulting service,
• kept employees focused on the company’s commitments to customers?

The basic managerial roles are categorized into interpersonal, informational, and decisional. An instance of the informational managerial role is giving a presentation to a client, which involves being a spokesperson and distributing information.

Steven’s involvement in decision-making roles, such as entrepreneur and resource allocator, would determine the viability of adding a new consulting service. Additionally, Steven’s interpersonal roles as figurehead, leader, and liaison would ensure that employees remain committed to fulfilling the company’s obligations to customers.

LLG places a strong focus on customer service and innovation.

How does the organization support its employees in servicing customers and being innovative?

LLG’s clear focus is on providing excellent customer service. This dedication is evident in the firm’s mission statement and the symbolic elements found in the office, such as the giant wall-mounted abacus and the “Welcome Wall.” The firm’s commitment to “delighting” customers and responding to their needs within 24 hours is further proof of their customer-centric approach. Unlike traditional CPA offices, LLG’s office exudes a sense of versatility, comfort, and eccentricity. The open office design fosters collaboration among professionals.

• Would LLG’s approach work for all CPA firms?
• Why or why not?
• What could other managers learn from Steven Siegel?

Each manager has their own unique style, and not all CPA firms would necessarily benefit from LLG’s approach. This is because every organization is different, considering factors such as the type of customers, management, organizational design, and more. However, other managers could gain knowledge about the importance of innovation and the significant role of people in achieving organizational success.

References

1. Management (8th edi. ) by Stephen P. Robbins and Mary coulter Website: http://www. thethinkers. com/