Jovita Carranza exhibited exceptional leadership qualities while working at UPS. She eagerly embraced fresh opportunities and challenges, acknowledging their potential for personal and professional development. Furthermore, she cultivated a collaborative atmosphere by surrounding herself with colleagues who shared her dedication and vision for the organization. Jovita’s unwavering resolve to achieve success, combined with her positive perspective, greatly enhanced her effectiveness as a leader.
Jovita, who started as a part-time clerk at UPS and eventually became vice president of UPS Air Operations, emphasized the significance of learning from both her own mistakes and those made by others. She credited her success as a leader to the action-observation-reflection process – taking action, observing outcomes, and reflecting on lessons learned. Jovita’s commitment to learning encompassed not only her own errors but also those made by others.
Carranza emphasized the importance of observation and silence, stating that one can gain more knowledge by not speaking. He believed that intelligent individuals learn from their own experiences, while those with wisdom learn from the mistakes of others. Jovi ta exhibited the necessary skills for success as a leader. She had to possess intelligence and analytical thinking to achieve her goals. Taking calculated risks in selecting opportunities also played a pivotal role in her current position. Additionally, she had to be persuasive and collaborate effectively with equally dedicated individuals. Learning from both personal experiences and the experiences of others was key for Jovita.
