Performance Analysis of Import and Export

Introduction and Background

Internship is mandatory for all BBA students to fulfill the degree of Bachelor of Business Administration because it gives a first hand experience of the complexities of practical life that means the practical job situation. As a result it makes benefited the students by relates their acquired knowledge with practical job life. The prime objective of the internship program is to work under organizational environment so that, we can tern up ourselves as professionals with practical experience and can get a opportunity to reconcile the theoretical knowledge with real life situation.

For this reason internship is an indispensable part of BBA program. I tried to prepare this report on the basis of practical knowledge, which I gather from this organization. R. R. Apparels Ltd is a sweater manufacturing company that incorporated in1997 to operate their business in the country. It is a fully export oriented manufacturing company. Near about 73% export earning of our country comes from ready made garments industry. For this reason import and export activities play very vital role for our economic development. That is why I am interested to conduct my study on this import and export activities of R. R. Apparels Ltd.

Origin of the report

R. R. Apparels Ltd. is a large organization in our country. I had to involve all most all activities related with import and export. I had to involve in the sweater section of the company. I work only in head office of the company. The report mainly concentrates on all activities related with import and export of sweater products of R. R. Apparels Ltd.

Objectives of the study

The objectives of this study are divided into two segments. First one is the broad objectives and another one is specific objectives. Broad objectives: The study has two broad objectives behind this research.

Those are follows

• To identify how effectively R. R. Apparels Ltd performs its import related activities.
• To analyze how effectively R. R. Apparels Ltd performs its export related activities. Specific objectives: This study has some relevant objective that is also very necessary to perform this study like- •To know the activities of the related organizations of R. R. Apparels Ltd. like bank, BGMEA, BTMEA, Customs, Chamber of Commerce etc to entire import and export activities.
• To analyze the problems of those particular organization/s that affect/s the activities of R. R Apparels Ltd. To identify whether the government rules and regulations are supportive for the activities of those organizations or not.

Scope of the study: This study that means import and export activities have huge necessity for a country. A country’s economy largely depends on its import and export activities. So in the organizational level the essentiality of those activities is boundary less. There is a huge scope of this study in our country. Some of the areas are given below

• It will be possible to conduct a study on performance evaluation of import activities in any type of organization in our country. It will be possible to conduct a study on performance evaluation of export activities in any type of organization in our country.
• Through this study it will be possible to conduct a study on identifying the problem of import and export activities.
• Through this study it will be possible to conduct a study on find out the possible solution of import and export activity’s problem.
• Can conduct a study on how to develop a country’s economy through import and export activities.

Research Questions and Hypothesis

The main research question the study will try to answer is performance analysis of import and export activities of R. R. Apparels Ltd. The study have developed the following hypothesis for the study: The performance of import and export activities is influenced by the following hypothesis.

• H1: The performance depends on how smoothly company operates its import activities.
• H2: The performance depends on how smoothly company operates its export activities
• H3: The performance of import and export activities affected by the effectiveness of bank activities.
• H4: The performance of import and export activities largely depends on the timely completion of the BGMEA activities.
• H5: Properly and timely completion of BTMEA formalities assist the performance of import and export activities of R. R. Apparels.
• H6: The performance of import and export activities rely on the successfully completion of EPB activities
• H7: The activities of Chamber of Commerce and Foreign Ministry should have effect on the performance of import and export activities of R. R. Apparels.
• H8: The faster Customs activities greatly assist the performance of import and export activities of R. R. Apparels.
• H9: The performance of import and export activities relies on the systematic and organized information system of the company.
• H10: Maintaining successful relationship with the buyer and communicate with Transportation Companies in due time to assist the performance of import and export activities.

Types and Sources of Information

The study will be performed based on the primary and secondary data. The primary data will be collected by interviewing different operational departments of R. R. Apparels. The sources of secondary data were also the different operational departmental office of R. R. Apparels. The secondary data that was collected were as follows- InformationDepartment Bank activitiesBanking department

BGMEA activitiesBGMEA department EPB and CO related activitiesEPB department Customs activitiesCustom department BTMEA activitiesBTMEA department Buyer related information Public relation department Import activities & Export activitiesImport and Export department Foreign Ministry and Chamber of Commerce activitiesImport and Export department

Study Methodology

Data Gathering Method: I have used both primary and secondary data for preparing this report. But most of the data are collected from primary source. I observed various activities of R. R. Apparels Ltd. Some of the data are collected from internet and newspaper. To collect that information I used observation, survey and questionnaire method .

Most of the cases I used questionnaire method because this method is very easy to collect information vastly and within a short time. I was prepared a close ended questionnaire to collect information from my respondent. I was used probability sampling method to select my respondent. Finally I placed that information into the SPSS software to analyze the overall import and export performance of R. Apparels Ltd. A close ended question is used to collect the data from the respondent. Ten hypotheses have been constructed to develop attributes, which are expected to have strong impact on the performance of import and export activities of the “R. R. Apparels”.

The respondent will respond under each attributes into a five point likert scale with “strongly agree” resulting to a higher degree of satisfaction and with “strongly disagree” resulting to a lower degree of satisfaction. The construct and operational definition of each hypothesis is given in annex-1 to this report. Some demographic question will be in the questionnaire for more in-depth interpretation of the respondent.

Sampling Plan and Sample Size: Study population: The first step of the sampling design is to define the study population. Due to time restrictions and other limitations my survey will restrict only into the R. R. Apparels head office and factory office. To settle the study population I took the higher level, higher middle, middle level and lower level official and those officials from different departments like Commercial (9 officials), merchandiser (11 officials), factory level (7 officials) and marketing (3 officials) as a source of my information. The number of population of the study is not so large because the R. R. Apparels is not a so large organization and due to time restriction. The number of higher and middle level employee is not large.

I took only higher and middle level employee because of the accuracy of information that is very essential to reach an acceptable position. Sampling Frame: At first wrote some of the officials name and make a list which was include the entire official of those particular offices. From their some of the officials are picked up as the sample for the study. Not all the officials are selected. Because all the respondent are selected due to their importance of the company and those personnel who are more related to this study that means who has significant role in those activities. Sampling method:

There is not huge number of officials in the area mention above. It is not possible to do a survey among of them all. So we have decided to use clustered sampling in order to pick of our sample. Firstly the officials of the company divided into four different clusters depending on their level of position like higher level, higher middle, middle level and lower level and then depending on their activities in the office, the officials are also divided into another four clusters like commercial, merchandiser, factory level and marketing. The number of respondents of each cluster is given in the sample table.

Sample size: The total sample size for my study will be 30. I will try to collect all of my information from both offices of R. R. Apparels. Thus the total sample size for my study is 30 higher, middle and lower level officials. Now the number of officials in each level and department from whom the information of the study collected are cited below.

Model: In principle, to estimate the factors that affect the performance analysis of import and export activities of the R. R. Apparels we shall need to model the performance using the hypothesis develop for the study. The key measures are to treat the performance as our dependent variable which is influenced by different independent variables that measures the performance of the import and export activities. For this we need to identify different indicators which can be used to measure these quantitative variables. The basic model for the study is the following- Performance = f (import, export, bank, BGMEA, EPB, chamber and foreign ministry, customs, information system, buyer and transportation, BTMEA)

Performance analysis of import and export activities of R. R. Apparels Ltd is depends largely on the overall effectiveness and efficiency of the company’s entire activities. we can measure the performance of import and export activities as a dummy variable and run the following binary logistic regression to model the performance of import and export activities of R. R. Apparels Ltd. Performance = + 1 import + 2 export + 3 bank + 4 BGMEA + 5 chamber and foreign ministry + 6 customs + 7 information system + 8 EPB + 9 buyer and transportation + 10 BTMEA.

Coding, Tabulation and Analysis Procedure: The response of the respondent will be entered to the computer for tabulation and analysis. SPSS 16. 0 will be used to analysis the data. There is primarily a single type of analysis we will be focusing on- -Regression and correlation analysis to find out if and what extent the constructs explain the performance of import and export activities of the “R. R. Apparels”.

Because in this short time one inter student had to both attend the office and also do the survey. For the scarcity of time I could not communicate largely with concern persons and authority, which would be very helpful for preparing, the report could be made much more comprehensive. Administrative secrecy: Another major problem every private company maintains some secrecy of its all import and export activities. The authority kept much information as secrete. Unwilling to response: while communicating with responsive persons most of this was very busy in their daily work at that time.

So they were not eager to answer my question and should me many causes to avoid me. 4Lack of adequate information: There were lacks of necessary information what I was needed. That is primary and secondary data.