Understand the role of the social care worker

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Summary

Working relationships are different from personal relationships due to the existence of boundaries. In a social care setting, working relationships involve interacting with a variety of people such as doctors, family members, and colleagues. Adhering to the agreed scope of the job role is crucial as it helps to set boundaries and establish job responsibilities. ‘Agreed ways of working’ refer to following policies and procedures based on safety guidelines. It’s important to have full and up-to-date details of agreed ways of working to ensure that one is well-equipped for the job. Partnership working is essential in a care setting to improve communication and confidence. Approaches such as teamwork, clear communication, and questionnaires can help improve partnership working. Resolving conflicts requires the ability to listen, consider other people’s opinions, and be respectful.

Table of Content
  1. Explain how working relationships are different from a personal relationship; a working relationship is different because of boundaries, in a personal relationship you have a different approach to your partner than you would to your colleague.
  2. Describe different working relationships in a social care setting; you work with a varierty of different people in the work settings; i.e doctors, family members and colleagues. You work with a doctor when an individual becomes ill or has a fall. You work with family members to let them know about their family member in your care. You work with colleagues as part of the job to care for a large number of indviduals.
  3. Describe why it is important to adhere to the agreed scope of the job role; It is important to adhere to the agreed ways of the job role set by the employer as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description.
  4. Outline what is meant by ‘agreed ways of working’; By following the companies policies and procedures based on safety guidelines.
  5. Explain the importance of full and up to-date details of agreed ways of working; By recieving a up to-date job description and reading it you know if you are the right person for the job. You would know if you had the right qualifications and experience the company is looking for and you would know what they expected from yourself.
  6. Explaine why it is important to work in partnership with others; It is important because if nobody worked in partnership the nobody in the care setting would know how to communicate and pass on information on each individual and they would be less confident in the work place.
  7. Identify ways of working that can help improve partnership working; Team work. Questionaires can increaae communication skills. Ringing other landings. Make what you say clear so you can get your point across.
  8. Identify skills and approaches needed for resolving conflicts; The ability to be quiet an listen. To be able to listen to other peoples points and opinions and to be considerate of them.

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