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HSBCnet HSBCnet Application Guide It’s easy to get started with HSBCnet It’s easy to get started with HSBCnet 1. Verify that you meet the minimum system requirements. 1. Verify that you meet the minimum system requirements. 2. Complete the HSBCnet Customer Agreement, including online registration, and and forward it 2. Complete the HSBCnet Customer Agreement, including online registration, forward it to to your bank contact. bank contact. 3. We will set up your first users (initial Systems Administrators) and then they set up the rest 3.

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We will set up your first users (initial Systems Administrators) and then they set up the rest of of your online profile. your online profile. If you have any questions not answered inin this guide please speak your usual Bank Contact or call call any questions not answered this guide please speak to to your usual Bank Contact or If the HSBCnet helpline on 08456 017 118 the HSBCnet helpline on 1-800-662-2012. Minimum System Requirements Software Requirements Software Requirements HSBCnet is designed to work with the following browser versions/operating system components.

HSBCnet is designed to work with the following browser versions/operating system components. Operating System Windows 98/98SE Windows NT 4. (SP6) Windows 2000 Pro Windows XP Browser IE 5. 5 and above IE 5. 5 and above IE 5. 5 and above IE 6 and above Indicates that a secure session is in progress. All browser versions must be supported by 128-bit encryption (this is the highest level of protection for all internet communications and financial transactions).

To check the level of security being used double click the security padlock at the bottom right of the browser – this will establish the level of security being used. The best way to check if you have 128-bit encryption in Internet Explorer is to Click on ‘Help’ in the toolbar, then ‘About Internet Explorer’ and check the cipher strength is 128-bit. If your equipment meets the above criteria, then you should have no problems accessing the service. However, if there are gaps in your system compatibility, then you can try some of the following: • •

Download the latest browser from the Microsoft website (www. microsoft. com). Certain versions of Microsoft Internet Explorer may require an additional patch available from www. microsoft. com/technet/security to display the security status. Hardware Requirements • • • • • • • • • Pentium II Processor 450MHz recommended 128MB RAM 20MB Hard disk space with 90MB available Minimum 800 x 600 screen & 256 colours PS2 Keyboard or adapter 56kbs internet connection Additionally for Smartcard Reader: COM (Serial), USB, or PCMCIA (Laptop) available CD ROM drive

Further information for installing smartcard readers may be found in the ‘Smart card installation guide’ available on the CD that will be sent with your card reader. Complete the HSBCnet Customer Agreement HSBCnet Customer Agreement Section 1 and Customer Details & & Accounts and Services Schedule Section1 and 22 Customer Details Accounts and Services Schedule You must complete Section and Section 2 2 the HSBCnet Customer Agreement. You must complete Section 1 1 and Section of of the HSBCnet Customer Agreement.

Section 3 Customer Associate Letter Authority Section3 Customer Associate Letter of of Authority Section 3 must be completed you want to access accounts held in in name of a different legal Section 3 must be completed ifif you want to access accounts heldthe the name of a different legal Each different legal entity should complete a separate copy of Section 3 – Customer entity. Each different legal entity should complete a separate copy of Section 3 – The The Customer Associate Letter of Authority.

Associate Letter of Authority. Customers who have already completed Customer Associate Letters of Authority for an existing Customers who have already completed Customer Associate Letters of Authority for an existing electronic banking system such as Hexagon may use thethe Customer Associate Indemnity. electronic banking system such as Hexagon may use Customer Associate Indemnity. Section4 Terms and Conditions Section 4 Terms and Conditions Please ensure you return the completed application document with Section 4 included.

You should Please ensure you return the completed application document with Section 4 included. You should ensure you have read the Terms and Conditions and the the HSBCnet Security Brief. If there is any ensure you have read the Terms and Conditions and HSBCnet Security Brief. If there is any section that you do not understand or ornotnot clear, please contact HSBCassistance. section that you do not understand is is clear, please contact HSBC for for assistance.

Section5 User Schedule Section 5 User Schedule Users with System Administration oror payment authorisation access must be identified for money Users with System Administration payment authorization access must be identified for money laundering prevention purposes (this does not apply to public registered companies). laundering prevention purposes (this does not apply to public registered companies). Section6 Relationship Manager Signoff page Section 6 Relationship Manager Signoff page For Bank use only.

For Bank use only. Section7 Terms and Conditions Section 7 Terms and Conditions Please detach this section and retain for your records Please detach this section and retain for your records NB • • • • You can complete the Customer Agreement on-screen, before printing and signing. However, please note that you cannot save the changes you make. You may photocopy or selectively print any page of the Customer Agreement if you require additional copies of sections. Please do not use whitening fluid.

If you make a mistake when completing the document please cross it through and ensure one of the signatories signs alongside the amendment. Please rule through any unused sections or fields. Section 1 – Customer Details Customer Details CustomerDetails section is for details of your company organization. All sections are are mandatory except This section is for details of your company or or organisation. All sections mandatory except fax number, which is optional. the fax number, which is optional.

Initial Systems Administrators Initial Systems Administrators Your Initial Systems Administrators are privileged users entitled to set up additional and Your Initial Systems Administrators are privileged users entitled to set up additional usersusers and to manage their use of the service. They may also up additional System Administrators. to manage their use of the service. They may also setset up additional System Administrators. At least two initial Systems Administrators must nominated, although you you specify up to At least two initial Systems Administrators must be be nominated, although may may specify up to four.

If operating under Dual Authority you should nominate three initial Systems Administrators four. If operating under Dual Authority you should nominate three initial Systems Administrators to include an additional one for contingency purposes. to include an additional one for contingency purposes. Please note that Payment Instructions always require Dual Authorization as a minimum. Please note that Payment Instructions always require Dual Authorisation as a minimum.

System Administrators are required to to authenticate themselves with a smartcard, when they System Administrators are required authenticate themselves with a smartcard, when they access a system administration tool. A A smartcard, smartcard reader separate PIN (Personal access a system administration tool. smartcard, smartcard reader and and separate PIN (Personal Identification Number) will be sent to each Initial System Administrator at the address specified. Identification Number) will be sent to each Initial System Administrator at the address specified. Each Initial System Administrator is required to sign in the space provided.

Each Initial System Administrator is required to sign in the space provided. Systems Administrator 1 G Full Name G HSBCnet Username HSBCnet Username G Office Address (for smart card delivery) The full name of your staff member nominated to act as a System Administrator. Enter the Username this System Administrator selected when registering online at www. cibm. hsbc. com. See Online Registration for details The address that the smartcard and reader should be delivered to. Someone must be available to sign for the delivery, so a PO box number is not acceptable.

Tick the appropriate box to select the type of smartcard reader that you require. Please note the instructions below regarding your selection. Please ensure that the nominated system administrator signs in the box. G Smart Card Reader (see key below) USB Serial PCMCIA G Signature Initial Systems Administrator – Online Registration Initial Systems Administrator – Online Registration Each Initial Systems Administrator must to to www. cibm. hsbc. com, click on ‘Register’ Each Initial Systems Administrator must go go www. cibm. hsbc. com, click on ‘Register’ and and enter their details into the online form.

They will required to to enter information about enter their details into the online form. They will be be requiredenter information about their their work address, HSBC contact person, location and choose security identifiers including theirtheir work address, HSBC contact person, location and choose security identifiers including password. They should record the HSBCnet username they chose in the online registration in in password. They should record the HSBCnet username they chose in the online registration the field provided on the form so that they can be be identifiedhsbc. com. he field provided on the form so that they can identified in in hsbc. com. 1. Personal Information Title, surname/family name, first name, email address and telephone number at work are mandatory fields. 2. Address Details Enter the office address to which the smart card and reader should be delivered (a PO Box address is not allowed). Someone must be available to sign for the delivery. 3. Company Information Enter the name of your company and choose from the drop down list the country your business is registered in. You can also enter the name of your IT contact in your company. 4.

HSBC Contact It is important to complete this section correctly to enable us to set you up. Check the ‘Yes’ radio button and enter the name of your relationship manager, and from the drop-down list select ‘Payments and Cash Management’. Then select the country this member of staff is based in and a contact number if known. 5. Log-on Information Information This section allows you to choose you Username and password information for when you you section allows you to choose you Username and password information for when log in to HSBCnet. Enter your Username and password in the the appropriate fields.

They to HSBCnet. Enter your Username and password in appropriate fields. They must be between eight and 36 characters long. You will also need to choose a memorable be between eight and 36 characters long. You will also need to choose a memorable question and an answer. This will form part of of the log process. TheThe memorable question question and an answer. This will form part the log on on process. memorable question must be at least 10 characters and the answer between 6 and 20 characters. be at least 10 characters and the answer between 6 and 20 characters. 6.

Security Information Reset Questions The answers to these questions will allow you to reset your own password if you ever forget it. Choose the questions from the drop down list and specify the answers below. 7. Personal Preferences Select your preferences for region, time zone and language. Once complete click on ‘Submit’ at the bottom of the page. If any information has not been completed correctly the page will be redisplayed with a warning advising which fields to enter. You will also have to complete the password information answers again. You will then need to accept the user terms.

When the process has been completed successfully, a confirmation screen will be displayed for you to save. Don’t forget to make a note of the HSBCnet Username chosen online and include it on the application form. Smartcard reader Smartcardreader important to order the correct type smartcard reader for each initial System Administrator, It is important to order the correct type ofof smartcard reader for each initial System Administrator, according to the computer will be connected to. Tick the box corresponding to the type type according to the computer it it will be connected to.

Tick the box corresponding to the you you require. If you use Windows NT 4 you must use a Serial port Smartcard reader, as this operating require. If you use Windows NT 4 you must use a Serial port Smartcard reader, as this operating system does not support the USB version. The PCMCIA reader is designed for use in laptops. system does not support the USB version. The PCMCIA reader is designed for use in laptops. For further information on the installation of smartcard readers, please refer refer to the ‘Smart card For further information on the installation of smartcard readers, please to the ‘Smart card installation guide’.

Additional information will be be provided CDCD with smartcard reader. installation guide’. Additional information will provided on on with the the smartcard reader. Please also note that you may be charged for the smartcard youyou order. Your bank contact will be Please also note that you may be charged for the smartcard order. Your bank contact will be able to advise. able to advise. Dual Authority Dual Authority System Administrators may operate under Sole Authority, or Dual Authority. If underunder Dual System Administrators may operate under Sole Authority, or Dual Authority.

If Dual Authority, one System Administrator must authorise the the actions of another. Under Sole Authority, one System Administrator must authorise actions of another. Under Sole Authority, there is no second check ofof the System Administrator’s actions. If Dual Authority is Authority, there is no second check the System Administrator’s actions. If Dual Authority is selected, at least two individuals must be identified in in the initial System Administrators section, selected, at least two individuals must be identified the initial System Administrators section, though one is sufficient for sole authority. hough one is sufficient for sole authority. You must tick one of the options. You must tick one of the options. HSBC recommends that your Systems Administrators operate under Dual Authority. You should HSBC recommends that your Systems Administrators operate under Dual Authority. You should therefore register 3 System Administrators. Two toto act as everyday System Administrators and a therefore register 3 System Administrators. Two act as everyday System Administrators and a third for contingency and holiday cover.

However, if you want to operate under sole sole authority third for contingency and holiday cover. However, if you want to operate under authority you must register two initial System Administrators, so so that one may as contingency. you must register two initial System Administrators, that one may act act as contingency. This choice only applies to the Systems Administrator function. TheThe payment instruction This choice only applies to the Systems Administrator function. payment instruction authorization process always operates under a minimum of dual authority. uthorisation process always operates under a minimum of dual authority. PrincipalBank and Governing Law Principal Bank and Governing Law The Principal Bank isis the HSBC entity to which you are applying access to HSBCnet. The Principal Bank the HSBC entity to which you are applying for for access to HSBCnet. In the UK, you should enter ‘HSBC Bank plc’ in this field. In the UK, you should enter ‘HSBC Bank plc’ in this field. The Governing Law must be the country where thethe Principle Bank is located. The Governing Law must be the country where Principle Bank is located.

For example in the UK, HSBC Bank Plc comes under the the laws‘England and Wales’. For example in the UK, HSBC Bank Plc comes under laws of of ‘England and Wales’. Both these fields are mandatory. Both these fields are mandatory. SignatureLimit Currency Signature Limit Currency Please enter the currency you want signature authorization limits to be expressed in ISO ISO format Please enter the currency you want signature authorisation limits to be expressed in format (eg, USD, GBP, EUR, HKD, JPY). Any freely tradable currency maymay be chosen.

If none is (eg, GBP, USD, EUR, HKD, JPY). Any freely tradable currency be chosen. If none is entered we will default to local currency. entered we will default to local currency. AgreementAuthorisation Agreement Authorization The name and job title each signatory must be be included the the signature be dated. The name and job title ofof each signatory must included and andsignature must must be dated. The signatory or signatories should read thethe terms and conditions Security Brief. The signatory or signatories should read terms and conditions and and Security Brief.

The HSBCnet Customer Agreement must be be signedaccordance withwithBank Mandate, The HSBCnet Customer Agreement must signed in in accordance the the Bank Mandate, ie, if two signatures are required on cheques then two signatories should signsign this agreement. ie, if two signatures are required on cheques then two signatories should this agreement. It must also be signed according to the following rules: Public Limited Companies – By at least one individual who is authorised to bind the company to the agreement and is an existing signatory on your current Bank Mandate.

The signatory/signatories should be of such stature within the company to be authorised by the Board or the company’s Articles of Association to enter into agreements on behalf of the company. Private Limited Companies Partnership Club/Society/Charity Trusts – By a Director who is an existing signatory on your current Bank Mandate. – By a Partner who is an existing signatory on your current Bank Mandate. – By the Chairman or Secretary of the committee who is an existing signatory on your current Bank Mandate. – All trustees must sign. Please check with your HSBC contact if you are unsure of the signing requirements.

Section 2 – Accounts and Services Schedule This section allows you to detail the accounts and services you want to access using HSBCnet. This section allows you to detail the accounts and services you want to access using HSBCnet. You may photocopy this page asas necessary or print additional copies. You may photocopy this page necessary or print additional copies. Enter the name of the bank that your accounts detailed on the page page are with. with. Enter the name of the bank that your accounts detailed on the are held held Account Details Account Details In the Account Details section please fill in in all the fields mentioned. he UK UKbank bank code In the Account Details section please fill all the fields mentioned. In In the the the code should be the sort code, eg, 40-05-15. should be the sort code, eg, 40-05-15. The currency should be written inin ISO standard formatthree characters, eg, GBP,GBP, USD, The currency should be written ISO standard format of of three characters, eg, USD, and EUR. and EUR. The Account Title will used on HSBCnet forfor your reference and maychanged within The Account Title will used on HSBCnet your reference and may be be changed within the system. he system. The example below may help you: The example below may help you: Services Complete the Services schedule by ticking in the required boxes for each account. A key to abbreviations is shown below and at the bottom of the page on the application form. BTR PP SEC ACH TRF FU Balance and Transaction reporting Priority Payments Securities Reporting ACH Payments (eg, BACS in the UK) Inter Account Transfers File Upload The ‘Other’ column may be used in the future when additional tools are available.

Report and File download Report and File download Please specify which files and reports you wish toto be able to download through HSBCnet. which files and reports you wish be able to download through HSBCnet. For statements please include the file format you require from CSV (comma separated variable) For statements please include the file format you require from CSV (comma separated variable) or MT940. Reports are only available for those customers who useuse the relevant services. or MT940. Reports are only available for those customers who the relevant services.

HSBCnet Customer Agreement for existing Hexagon customers HSBCnet Customer Agreement for existing Hexagon customers Customers completing the Customer Agreement existing Hexagon customers should ensure Customers completing the Customer Agreement forfor existing Hexagon customers should ensure do the following: they do the following: • Clearly mark on the accounts schedule thethe services required each account. • Clearly mark on the accounts schedule services required for for each account. • Tick the box toto confirm that you request the servicesattached. • Tick the box confirm that you request the services as as attached. Enter the number ofof attached sheets accounts and and services schedule. • Enter the number attached sheets of of accounts services schedule. • Complete the type ofof reports you wantdownload fromfrom HSBCnet • Complete the type reports you want to to download HSBCnet (eg, statements in csv format). (eg, statements in csv format). Section 3 – Customer Associate A Customer Associate Letter Authority should be be completed for separate legal legal A Customer Associate Letter of of Authority shouldcompleted for each each separate entityentity whose accounts will be reported on HSBCnet the Customer to access. hose accounts will be reported on HSBCnet forfor the Customer to access. Typically the parent company will complete the Customer Agreement require each Typically the parent company will complete the Customer Agreement and and require each subsidiary, where the subsidiary a separate legal entity, to to complete a Customer Associate subsidiary, where the subsidiary isis a separate legal entity, complete a Customer Associate Letter of Authority. Letter of Authority.

Customers completing the HSBCnet Customer Agreement for existing Hexagon customers Customers completing the HSBCnet Customer Agreement for existing Hexagon customers may may list the Customer Associates for whom a Letter of Authority already exists in the Customer list the Customer Associates for whom a Letter of Authority already exists in the Customer Associate Indemnity section. This will remove the need to provide another signed Letter Associate Indemnity section.

This will remove the need to provide another signed Letter of of Authority for each Customer Associate. Authority for each Customer Associate. Each Customer Associate Letter Authority should be be completed in the following Each Customer Associate Letter of of Authority shouldcompleted in the following way: way: Customer Details Customer Details In this section the same information as in the Customer Agreement should be In this section the same information as entered entered in the Customer Agreement should be repeated. repeated.

In theIn the ‘Customer’ you shouldshould enter the name of the legal entity as in Section one of ‘Customer’ field, field, you enter the name of the legal entity as in Section one of the Customer Agreement. the name of the legal entity that is applying applying to the Customer Agreement. This is This is the name of the legal entity that is for access for access to HSBCnet. HSBCnet. The ‘Principal must must bank named named in the ‘Principal Governing Law’ The ‘Principal Bank’Bank’be the be the bank in the ‘Principal Bank andBank and Governing Law’ Section Customer Agreement. Section of theof the Customer Agreement.

Customer Associate Details Customer Associate Details In the section, enter the Customer Associate’s name, address, and list the names of the In the section, enter the Customer Associate’s name, address, and list the names of the banks where its accounts, which are to be reported on HSBCnet, are held. banks where its accounts, which are to be reported on HSBCnet, are held. Customer Associate Letter of Authority Customer Associate Letter of Authority The Letter of Authority should be signed by the duly authorised representative(s) of the The Letter of Authority should be signedthe Customer Associate Details.

Customer Associate as named in by the duly authorized representative(s) of the Customer Associate as named in the Customer Associate Details. Please ensure that the name and job title of the Customer Associate signatory is included Please ensure that the name and job title of the Customer Associate signatory is included and that the signature is dated. and that the signature is dated. Accounts and Services Schedule Accounts and Services Schedule The Customer Associate should complete this section in the same manner as detailed in The Customer2Associate should complete this section in the same manner as detailed in Section for the Customer.

Section 2 for the Customer. Section 4 – Terms and Conditions Please ensure that this copy of the terms and conditions is returned withwith rest of the the that this copy of the terms and conditions is returned the the rest of Please HSBCnet Customer Agreement. HSBCnet Customer Agreement. Section 5 – User Schedule This section does not apply to public registered organizations such as UKUK PLC’s, their does not apply to public registered organisations such as PLC’s, their This subsidiaries, or certain government bodies. It It is mandatory for other types of organizations. ubsidiaries, or certain government bodies. is mandatory for all all other types of organisations. Enter the full names and home addresses each individual, who will act act Systems Enter the full names and home addresses of of each individual, who will as aas a Systems Administrator or Payment Authoriser HSBCnet, this includes initial Systems Administrators Administratoror Payment Authorizer onon HSBCnet, this includes initial Systems Administrators entered in Section 1. Users who will not have these privileges do not need to be included in entered in Section 1.

Users who will not have these privileges do not need to be included in this this section. Enter ‘Y’ in the columns that will apply each user. Each of of users with these section. Enter ‘Y’ in the columns that will apply to to each user. Each the the users with these privileges will need to be identified for money laundering compliance purposes. privileges will need to be identified for money laundering compliance purposes. You may photcopy this page you require. You may photcopy this page ifif you require. Section 6 – Relationship Manager Signoff page For internal use only, please leave this section blank.

Section 7 Terms and Conditions Please detach and keep this set of terms and conditions for your own records. Next Steps Completed documents should bebe returned your principal bank contact or Relationship Completed documents should returned to to your principal bank contact or Relationship Manager. Manager. Your Relationship Manager will agree any payment limits with you, if necessary, and and forward Your Relationship Manager will agree any payment limits with you, if necessary, forward the documents on for processing and the set-up of your HSBCnet profile. the documents on for processing and the set-up of your HSBCnet rofile. It may take two weeks to process your application. When completed, each initial System It may take two weeks to process your application. When completed, each initial System Administrator will receive a welcome email to advise that the set up is complete. It is essential Administrator will receive a welcome email to advise that the set up is complete. It is essential that these emails be saved as they contain a link to your company’s registration page to enable that users to be be saved as they in your a link to your company’s registration page otherthese emailsset up.

Other users contain company can only be set up using this email. to enable other users to be set up. Other users in your company can only be set up using this email. Within five working days of receipt of the welcome emails the smart cards and smartcard Within five working days each initial System Administrator. This will cards them to begin readers will be delivered toof receipt of the welcome emails the smartenable and smartcard using the system. Further details on how to set upAdministrator. ntitlewill enablebe provided readers will be delivered to each initial System HSBCnet and This users will them to begin onlinethe system. Further details on how to set up HSBCnet and entitle users will be provided using after log-on. online after log-on. Important information for existing Hexagon Customers Important that all payment instructions will require Dual Please noteinformation for existing Hexagon CustomersAuthorization, which may be different from the way youall payment instructions will require Dual Authorisation, which may be different Please note that currently use Hexagon. rom the way you the following services will be contacted by letter when their HSBCnet profile Customers who usecurrently use Hexagon. is set up to advise a date that the following services will be switched from Hexagon to HSBCnet; Customers who use the following services will be contacted by letter when their HSBCnet profile • Poolingto advise a date that the following services will be switched from Hexagon to HSBCnet; is set up and Cash Concentration. • Credit Advices. Cash Concentration. Pooling and • • Credit Advices.

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File Upload Via Hsbcnet. (2018, May 04). Retrieved from https://graduateway.com/file-upload-via-hsbcnet-essay/

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