Tony was appointed as the HR manager for tangerine center Sdn Bhd. A beauty center that catered solely to ladies in the town of Kuantan . The beauty center was doing well and the number of clientele was rapidly escalating. The growth was expected to continue and plans were being made to expand the center. This expansion concerned Tony. In the previous year itself, Tony had struggled to recruit enough qualified job applicants. He knew that the new expansion would intensify the problem.
At that time, the beauty center employed locally certified beauty therapists who only held the Malaysia JPK (SKM)Tahap III Certificate.
Tony was particularly concerned about the beauty therapists. The beauty therapists had to be able to professionally deliver skilled beauty treatments, had to have a pleasant personality and good communication skills. Beauty therapists would not need decision making skills but they would need to possess practical skills in order to apply the hands-on treatments. The center offered beauty treatments such as facials, slimming treatments, massages, and aromatherapy.
Customers would come to the center and expect to be treated courteously and to receive high-quality, expert beauty treatments. The pay was $5. 0 an hour, low for a skilled worker in the area and the job required employees to work on the weekends. It was also a job that involved long hours and being pleasant to clients at all times. Tony had already had considerable difficulty recruiting and keeping the beauty therapist positions filled. Tony was thinking about how to attract more job applicants when he received a call from Jenny Seow, the Director of the company. “Tony, “Jenny said. “I think we need to upgrade our image. I am not happy that we only employ beauty therapists who hold the local certificate level (Malaysia JPK (SKM)).
We need higher-qualified professionals in the company because I am looking to provide different types of services such as a spa, beauty consultants, skin therapists, and medical esthetics. I have decided to change the education requirement for the beauty therapist role from locally recognized certification level to that of an internationally recognized diploma level such as CIDESCO. ” “But Mrs. Seow ,”protested Tony, “the company is growing rapidly. If we are to have enough people to fill those jobs, we can’t just insist on taking in diploma holders to do such tasks and at such a pay scale.
I don’t see how we will be able to meet our future needs for the job with such an unrealistic job qualification. ” Jenny ended the conversation by saying, “I have made up m mind. We need to upgrade the people within our organization. By getting higher-qualified people through the door, we will be able to upgrade our image as well. This can only be done if we have CIDESCO qualified beauty therapists who can bring in new services. This is the final decision and it has been cleared with the other Director. ” Questions 1.
Should there be a minimum education requirement for the beauty therapist job? discuss 2. What is your opinion of jenny’s effort to upgrade the people in the organization ? 3. What legal ramifications, if any, should Jenny have considered? ? SHOULD THERE BE A MINIMUM EDUCATION REQUIREMENT FOR THE BEAUTY THERAPIST JOB? DISCUSS To become a beauty therapist I think you need to complete a one-year, full-time certificate or diploma in beauty therapy. Newly qualified beauty therapists are often supervised and trained by senior beauty therapists.
To become a beautician (which excludes training in full body massage, electrolysis, and laser hair removal), you need to complete a six-month full-time, or one-year part-time course at a tertiary institution or beauty school. To ensure that your clients receive the best service, make sure your employees have the proper education and training to be qualified at their trade. Most beauty centers around the world require beauty school graduates to pass an exam and earn a license to practice in their profession. These rules vary from country to country, so be aware of the most general requirements so you can employ the most qualified candidates.
There are no specific requirements to become a nail technician as skills are gained on the job. However, most employers prefer you to complete a nail technician course before you start working. As for the Secondary education There are no specific secondary educational requirements to become a beauty therapist, but there are some Personal requirements the Beauty therapists need to be, like: friendly, tactful and patient creative and artistic able to work well under pressure good at sales good at managing their time able to work well in a team. and English are useful there are also Useful experience for beauty therapists that might includes: odelling customer service or retail work volunteer work in a beauty salon fashion or cosmetics sales work work as a hairdresser or hairdresser’s assistant. As for the Physical requirements, Beauty therapists need to have a neat and tidy appearance, and a high standard of personal cleanliness. They must also have good hand-eye co-ordination and good eyesight (with or without corrective lenses) for the detailed work involved. They also should not be allergic to make-up or beauty products. Sanitation must be also a top priority for a beauty salon (or a beauty center ) to meet industry and client cleanliness standards.
Many bacteria can be found in salons, making certain sanitation practices standard for all types of beauty salons. Every product, appliance or tool that comes in contact with a client must be disinfected and sanitized. For example, combs and brushes must be kept in a mixture of equal parts barbicide and water, a disinfectant liquid, between uses. Employees must follow basic practices such as washing towels, cleaning sinks and floors and washing hands. Most states issue informational documents to salon businesses to guide them in keeping their facilities sanitary and healthy.
Beauty therapists need to have a reasonable amount of upper body strength for massage and other body work. Those who work in clients’ homes need to be able to carry heavy objects WHAT IS YOUR OPINION OF JENNEY’S EFFORT TO UPGRADE THE PEOPLE IN THE ORGANIZATION? Expanding the scope of the educational requirements for the beauty therapist from locally recognized certification level to an internationally recognized diploma level such as CIDESCO, well, I believe that such an effort of the staff upgrading is excellent, if Jenny is increasing the services she will provide, then she needs to increase the training and background of her staff. specially if she will add skin treatments, spa, and massages to her clientele. Every manger or director of such companies should take such a step, because nowadays, beauty therapist centers and salons are facing rapid change like never before. Globalization has increased the challenge and opportunities for more growth and revenue. I will talk about the benefits of the newly added three features here. Starting with the spas, Modern-day spas cater to a range of health-promoting experiences. The healing powers of touch therapy have been expounded on since ancient times.
Spas and touch therapies are thus intrinsically connected. The nurturing touch of a skilled therapist’s hands on one’s body has benefits that go beyond the realm of the physical. Since this beauty center is solely catered for woman, Pre-natal and post-natal benefits for women is one of the most important factors for experiencing a massage. Also the Water treatments when your body is submerged in water you find true balance, as water provides the equilibrium, Heat treatments in the form of either warm, dry air or warm, moist air heat the body to stimulate blood circulation, initiating the purifying process.
In contrast to heat treatments, cold water or ice applied to the body have been proven to stimulate the circulatory, lymphatic and immune system. Thus, the ability to manage change, while continuing to meet the needs of customers, is a very important skill required by today’s leaders and managers. WHAT LEGAL RAMIFICATIONS, IF ANY, SHOULD JENNY HAVE CONSIDERED? Operating a beauty salon isn’t as relaxing as visiting one. Many rules and regulations apply to the industry to ensure safety, responsible business practices and compliance with the law.
Rules and regulations depend on what type of beauty salon you’re operating and where your business is located, as they are set by state boards and city codes. The rules for hair salons are different than those for nail salons. Licensed Employees To ensure that your clients receive the best service, make sure your employees have the proper education and training to be qualified at their trade. Most states require beauty school graduates to pass an exam and earn a license to practice in their profession.
These rules vary by state, so be aware of the requirements of your state so you can employ the most qualified candidates. She needs to get sure that the certificates aren’t forged Business License Your business must obtain the proper licenses and certificates to meet legal standards. When opening or operating a spa, you must get all the licenses required by your state. These may include a cosmetologist license, health inspection certification, building code compliance certification, business owner license and individual employee licenses.
Requirements change frequently, so salon owners must stay abreast of state and local regulations. Hazardous Chemical Management Many chemicals in hair and nail salons are hazardous to the health of clients and employees if improperly used or stored, and all chemicals should be assumed to pose a risk of exposure. No chemical mixes, such as hair dye, should be left unattended, and any chemical spillage should be dealt with immediately. Salons should develop a protocol for how to efficiently dispose of aerosols, chemical waste, glass, other sharp objects and recyclable ontainers, and all employees should be trained in this protocol. Standardized protocols enable government regulators to assess which salons are, and are not, meeting proper standards. IF SHE ADDING THESE SERVICES, IF SHE’S RUNNING A GOOD INSURANCE COMPANY A LOYER (ATTORNEY) ,, ATTORNEY OR LAWYER IF SOME WANTED TO SUE THEM ,, TO COVER UR EXPENSES SHOUD THERE BE A LEGAL SUIT AGAINST COMPANY ? Resources : http://education-portal. com/articles/How_to_Become_a_Beauty_Therapist_Education_and_Career_Roadmap. html http://www. careers. govt. nz/jobs/hair-beauty/beauty-therapist/how-to-enter-the-job
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Hrm Specific Feild. (2016, Oct 15). Retrieved from https://graduateway.com/hrm-specific-feild/