1. What steps can you suggest that might help John solve his labor problems for the new plant in Tokyo? First an International or Global Human Resources Manager should be hired since this person is familiar with operations in the United States and Japan. This executive will be knowledgeable of both countries (U. S. Japans) education, economic, legal and political system and specially its socio-cultural environment and will be key player in establishing Johnsco as a multinational corporation by taking a ethnocentric approach to management with the knowledge of established policies and procedures and will meld these procedures into their foreign operation to ensure countries legal employment obligations are met; in other words she will ensure a good FIT.
Also considering John’s unfamiliarity with Japan’s culture and business practice it is recommend that he hired an Expatriate Manager who will work side by side with a Host Country National Operations manager. This selection should be made with the assistance of the International or Global Human Resources Manager previously hired. 2. How could he persuade either the union or his joint venture partner to help him with this problem?
John should initiate a collaborative effort with the Union who will assists with staffing the foreign entity and partner in developing cross-cultural training programs for expatriates, must approach the union and convince them to develop and finance a cultural awareness-training program in exchange for offering their members preference for promotional opportunities at the Japan plant, also offer the automaker an increased share of their joint venture, an overseas internship in effort to develop one of their up and coming managers.
3. What types of cultural training, both here and in Japan, might be necessary for John’s new venture to be successful? The training program should include a pre-departure component to reduce anxiety and culture shock that may occur as the employee becomes acclimated to their oversea assignment; it must be done before the employee move aboard. Then a cultural awareness must be added, diversity, and intense language training; this will occur upon arrival in Japan. Last part of the training will entail reintegrating the employee to American society, when their assignment ends; this to integrate back the employee into the U. S. workforce.
4. What could John have done differently to eliminate some of his current labor problems? He should surround himself with expert in international labor laws, the labor situation, customs and trends of the country to enter. Study the difference in culture of both countries that will integrate his labor force at the beginning of the plant operation. CONTESTE LAS PREGUNTAS DEL CASO 4-2 Reverse Offshoring: A New Source of Jobs for College Graduates? 1. What is your opinion of off shoring or moving jobs to international locations like India? Explain.
Companies move jobs overseas for reasons other than the lower labor costs in other countries. Many are also attracted by the better-educated work force in places such as India and China. The U. S. education system trails other nations in producing college graduates with the scientific and mathematical knowledge needed for success in the modern information-based economy. Continued technological improvements around the world, such as the digitization of information have made it easier for software, medical technology and other companies to relocate operations overseas. . If you were to take a job for an Indian company like Infosys or Wipro, what types of adjustments (if any) would you need to make compared to going to work for an American company? Moving to a different country can be very exciting, but can also be a stressful process, first obvious thing to do is to get a work visa, understanding the laws and visa agreements it has with your home country. Learn some essentials of the language and culture. Cultures vary widely and many people are surprised by the differences from their own culture when they move to a new country.
Find housing in your new country before you leave. 3. How much do you know about Indian culture and working with Indian colleagues? Very little not to say nothing, should get involved in it. 4. Assume that you have an interview with Tata. How would you go about researching the firm before your interview? In any interview it is recommended to make some research regarding the firm in the situation of a possible reverse offshoring a cultural research of the country is a must.
