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The Technical System: Information, Information Technology, and Information Systems

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    Business Software Application

    In today’s world of technology a business has many options to choose from when comes to business software application. However, when making that decision, the actual application that is chosen should be driven by the needs of the business. For this particular situation, a quality control application has been chosen. This type of application offers a business the tools needed to improve quality. The “improvement software and services is design to help people in manufacturing, service, healthcare, and education apply statistical process control, problem-solving tools, measurement systems analysis, and gage calibration management to their organization”. (pqsystems, 2009) Statistical Process Control (SPC) workout version is an interactive software package that gives employees a chance to learn quality concepts through systematic instructions at his/her own pace. The training can be tailored to the needs of the individual employee at different levels. It serves as a beginner as well as a refresher course for employees. As for educators K-12, the software helps transform data such as numbers, percentages, scores, etc into real information that will help with improvements of the their schools. The training topics, software, and training material covered for the K-12 education is as follows: Training Topics

    Math Standards
    Data Folders
    Short cycle assessments
    Process and Tools

    Software
    DATAjogger
    CHARTrunner

    Training Materials
    Process and Tools
    Thinking Tools for Kids
    Koality Kids / Quality Keys
    TQT for Education
    Data Folders
    Tools and Techniques to inspire Classroom Learning

    The DATAjogger software uses different charts and diagrams to help you analyze and track your improvement progress. These problem-solving tools are great for employees tracking and visually seeing the quality improvements made throughout the year. It helps to draw conclusion on where changes need to be made and what areas need more focusing. DATAjogger can also increase efficiency by eliminating extra steps of transferring data from whiteboards or flip charts into software or exporting data to another software program. “CHARTrunner creates control charts, Pareto diagrams, pie charts, run charts, and histograms from data stored in Excel, Access, and other databases. It eliminates the need for complex importing, time consuming exporting, and tedious data entry. It retrieves data from other sources and uses the data for statistical charting and analysis. CHARTrunner clarifies data so that you can easily analyze it for your school or classroom quality improvement project.” (pqsystem, 2009) The SPC specific systems requirements and other software that SPC is compatible with is identified below:

    System requirements
    •IBM or compatible 486DX/66MHz or better
    •Windows 3.1 or higher
    •Minimum 8MB RAM
    •Mouse
    •Double speed CD-ROM (Quad speed preferred)
    •Super VGA (640X480, 256 colors) monitor
    •A Sound Blaster or 100% compatible sound card
    Works With
    •Microsoft Access
    •Microsoft Excel
    •SQL Server
    •Oracle
    •Paradox
    •text files
    •ODBC
    •ADO
    •And more
    (http://www.pqsystems.com/K12Educators/QualityInTheClassroom.php)

    Results of using SPC in Junction Elementary located in Kansas City, Kansas are listed below.
    Improvement (since ASQ Koalaty Kid training, 1996)
    •A reduction from 13.9% to 4% of fourth grade students scoring unsatisfactory on the Kansas Math Assessment Test •Students receiving basic or above score on the Kansas Reading Assessment Test increased from 71.2% to 91.0% •Students receiving basic or above score on the Kansas Writing Assessment Test increased from 89.1% to 99.0% •Twenty-percentile improvement in Iowa Test of Basic Skills scores over a five-year period in fifth grade reading and math Achievement (since ASQ Koalaty Kid training, 1996)

    •Received the 2000 Kansas Award for Excellence, Level II •90% of third graders score in the top three quartiles on the ITBS integrated writing •98% of third graders score in the top three quartiles on the ITBS total math •90% of third graders score in the top three quartiles on the ITBS total reading •86% of fifth graders score in the top three quartiles on the ITBS integrated writing •99% of fifth graders score in the top three quartiles on the ITBS total math •91% of fifth graders score in the top three quartiles on the ITBS total reading •96% of 4th grade students scoring above or at Basic Level on the Kansas Math Assessment Test •99% of fifth graders scoring above or at basic level on the Kansas Writing Assessment Test •91% of fifth graders above or at basic level on the Kansas Reading Assessment Test •A 50% reduction in discipline office referrals over a three-year period •All staff contributing to the school improvement process •Self-directed staff improvement teams are leading the implementation of improvement plans •Formative reading, math, and writing assessments in place at grades 1-5 •Instructional decisions are data driven

    •Meet all Kansas and North Central Accreditation requirements •Reading, writing, and math assessment scores exceed both the district and state averages (pqsystem, 2009)
    Users of this software should have knowledge of Microsoft Windows operating system and Windows applications as well as knowledge of how to work a computer system. Whether it is a school (K-12), a university, or a manufacturing company, SPC is software that can be used to help improve the quality of the organization by analyzing the data. With real time SPC organizations can drastically improve in productivity and problem solving on the spot.

    Reference:
    PQ Systems Incorporated, pqsystems.com Retrieved May 6, 2009 from: http://www.pqsystems.com/K12Educators/QualityInTheClassroom.php

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