Assignment 1: Courier serviceWhether it is a business consignment or personal items that need to be sent quickly, the first thing that comes to our mind is Courier Service. Courier service plays a big role in daily routine in current lifestyle.Information flow from the Order to DeliveryAn order forms the basis for the information flow in a logistics system.
It has three principal functions – it creates a flow of information that precedes the goods, accompanies them and follows them. The tasks of order processing are divided into six phases: order transmission, preparation, routing, picking, shipment and invoicing.Order transmissionOrder transmission can be done by mail, fax, telephone, e-mail or electronic data exchange (web-)EDI. To avoid uneven capacity use of a logistics system, the appropriate means of transmission should be selected in each case.
PreparationPreparation adjusts the order to meet internal company requirements and integrates the order into the logistics system’s planning. This includes obtaining missing information, and checking pricing conditions, delivery conditions and customer credit worthiness as well as the availability of the material in the warehouse. RoutingOrder preparation is usually followed by order routing, a process that includes order confirmation and the generation of internal job orders – manually, mechanically or electronically. For example, a delivery notification containing all related shipping documents is prepared and tells the storage point to process the shipment.
As the integration of electronic data processing expands, the routing process is becoming increasingly automated, reducing paperwork associated with the information flow. PickingBased on prepared and processed orders, goods are picked in the warehouse. Picking is organized according to factors such as order size, urgency and orders that have to be delivered simultaneously. In this phase, order processing provides information to the warehouse and inventories that can be used for tasks such as management of storage and retrieval equipment or for inventory book keeping.
ShipmentPicking is followed by preparation of shipping documents. When options are available, this phase includes selecting the optimal means of transport and route for delivery. This information is closely linked to transportation because both loading and movement of goods are initiated in this phase. InvoicingInvoicing of orders may be done at various points – either as post-invoicing after shipping has been arranged or as pre-invoicing before or while compilation and shipping are being done.
The strength of post-invoicing is that an order can smoothly proceed to the warehouse. The strength of pre-invoicing is that as much paperwork as possible can be completed in one phase.How long does the delivery process take? (Pos Laju Malaysia) For orders in Malaysia, Pos Laju will normally reach within 2 working days but for locations where Pos Laju service is not available, it will take longer time subject to the delivery speed of Post Laju. For orders outside of Malaysia, it will take average of 02 to 05 days for parcel to reach you subject to the destination.
The duration given is just an estimated period. Parcel will send out on daily basis from Monday to Friday. No delivery made on public holidays and weekends.Types of Delivery ServicesExpress ServiceYour time sensitive Documents / Non-documents are delivered next day in all Metros/Major Cities & Towns on priority basisAir CargoAll your bulk consignments are sent through as cargo in flights to variousdestinations as per the choice of the customers.
This provides specialized handling and door-to-door delivery of critical priority shipments such as medicines (vaccines), perishable commodities (fruits and vegetables) and other time sensitive cargo by air transport. Based on customer requirements, air cargo shipments are delivered to the specific destination in 24 – 48 hours.Surface CargoAll your bulk consignments are transported through our own fleet of Vehicles and through our own leased Railway Wagons and through other modes to various stations all over India. Supported by container LCVs, TPC ensures added safety and on time delivery for surface transit cargo.
Logistic SolutionsWarehousing and Dispatches – Courier services provide godown facilities and function as a logistic service provider for procurement, storage, processing, packaging and dispatch of goods as per customer needs, thus functioning as a one shop stop for all logistic solutions.Pick & PackPackaging and Processing – Customers get opportunity in availing services even for insertions of documents in envelopes, labeling, processing and packing.Dawn to DuskSame day service – This offers morning bookings made delivery by evening of the same day.Mass MailProcessing outsourced – This gives customers opportunity to outsource the services of couriers in doing all process that needs specialization in handling bulk mails.
This includes mobile phone bills, interest warrants, annual reports, AGM notices, product promotional literature, greetings and others.