Explain how the recession of 2008-2009 affected Scoops. Camera sales declined and the profit margins on hardware sold fell. This forced the business to restructure, for which it was forced to obtain additional funding. 2. Using Scoops as an example, analyses how organizations are affected by competition. Increased competition can make trading more difficult for organizations Sales can decline Competition can encourage organizations to offer good service and differentiate their products in order to compete with rivals Competition can lead to greater efficiency Firms can exploit any competitive advantage they have e. Scoops would not be TABLE to compete with supermarkets based on price, but they have specialist knowledge and expertise that the supermarkets do not have. 3. Analyses how social factors have impacted upon the operations of Scoops in recent years. Increase in use, by society, of mobile technology and social networking means that the way photographs are taken, viewed and generally dealt with has changed Speed of service is more important than ever Customer expectations have increased in terms of product and service quality 4. Explain how the Internet has positively impacted on businesses like Scoops.
E-commerce allows business to promote and sell goods online. They can use the technological advancements to improve or change their product offering e. G. Ordering prints online and collecting in store. 5. Analyses how technological advancements have been a challenge for Scoops Technology changes rapidly so Scoops is constantly having to ensure it is up to date with new technology Sales of products that Scoops has traditionally sold are declining e. G. Stand-along digital cameras Products and services, store changes and training has been necessary as the demands on the business have changed.
