Health Service Cases

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As the CEO of Sleepy Hollow Retirement Community and Nursing Center, a family of a resident has come to me with a complaint about their loved one being in intolerable pain despite being on pain medication. One family member even reported seeing the nurse put the medication in her pocket. To address this issue, I would immediately investigate the situation by reviewing the resident’s medical records and speaking with the nurse in question. I would also make sure to follow up with the family to ensure their concerns have been addressed and that the resident is receiving the appropriate care.As a new administrator at a hospital specializing in pulmonary medicine, I have been approached by physicians from the ICU, ER, and Department of Pulmonary Medicine regarding the shortage of Respiratory Therapists. To have an intelligent conversation with this powerful group of physicians, I would need to gather data related to the demand for Respiratory Therapists, the current supply of therapists, and potential solutions to address the shortage. I would also need to understand the impact of the shortage on patient outcomes and identify any potential risks associated with a shortage of therapists.In another scenario, a nurse at the hospital, May Patterson, has raised a concern about an unusual dose of medication ordered by Dr. White. Despite her concerns, Dr. White insists that the medication be given as written. As the administrator on call for the weekend, I would need to act quickly to resolve this crisis. I would first ensure that Nurse Patterson’s concerns are heard and that the medication is not given until further investigation can be conducted. I would then review the order to determine if there was an error or if Dr. White had a legitimate reason for the unusual dose. If necessary, I would involve other members of the healthcare team, such as a pharmacist or ethicist, to help resolve the situation. Overall, my goal would be to ensure that patient safety is the top priority and that all healthcare professionals are working together to provide the best possible care for patients.

Table of Content

You are the CEO of Sleepy Hollow Retirement Community and Nursing Center. A resident’s family has come to you to complain that their loved one, who is on pain medication, is in intolerable pain. Her medications appear not to be working anymore. One of the family members states, “My 90-year-old mother saw the nurse put the pain medicine in her pocket. ” What do you do?

You are a new administrator at a hospital, well know for pulmonary medicine. The physicians in the ICU, the ER, and the Department of Pulmonary Medicine have demanded to meet with you about the shortage of Respiratory Therapists. You stall them for 48 hours so you can gather data. What types of information will you need to collect to have an intelligent conversation with this powerful group of physicians?

Dr. White ordered an unusual dose of a medication. May Patterson, RN, sees the order and believes it to be the wrong dose. She calls Dr. White, who insists that she give the medication—as written. Nurse Patterson calls you, the administrator on call for the weekend, to resolve this crisis. What do you do? This is an exercise in your management abilities and knowledge. It should come from your own thoughts. References are not required. Cover each situation thoroughly.

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Health Service Cases. (2016, Nov 05). Retrieved from

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