The author would like to extend her deepest gratitude and appreciation to the following persons who gave invaluable assistance and who contributed to the successful completion of this narrative report:
Dearest Parents, for providing her emotional, spiritual and financial support particularly in the accomplishment of this report;
Hon. Nestor M. De Vera, Ph. D, President of the Laguna State Polytechnic University, who handle Sta. Cruz Main Campus and the other campuses.
Dr. Roberto C. Miranda, Campus Director. For his valuable support.
Prof. Maria Rellie B. Kalacas, Dean of Hotel and Restaurant Management and Tourism, for allowing the author to accomplish her narrative report and for her strong determination in uplifting the standard of the college;
Prof. Rosario G. Catapang, Asst. Dean of the said Department, her ever devoted OJT Coordinator, for her invaluable time, comments, suggestion and encouragement toward the structure of the report;
Adviser, for the support, suggestion, and correction towards the improvement of the study. Prof. Bayani A. Guia, adviser for giving moral and intellectual support, understanding, and giving constructive criticisms that’s strengthened the report.
Tatay Abel, Nanay Sabel, Tita Loreth, Liziel Ann Borgoños, Jedelyn Borgoños and Jay-Ann Talabong, her family and relatives, for their love, care, support, becoming her inspiration, and sharing their skills to help the author in accomplishing and documenting the narrative report.
Furthermore, all the people whose names may not be mentioned but have contributed in making this narrative report possible; Above all, to the Almighty God, her beloved Friend and Savior, for the unfailing love despite of the hard work and trials the author have encountered in the completion of this report, He made everything possible.
