III. Major Policy Statement Earlier in 1960 the Times Recorder of Timor has no existing union that will represent their employees. It was then that Carvalho – Saavedra establish their union the Times Recorder of Timor Labor Union and on that same year Falcao – Conceisao also establish his own union the Times Recorder of Timor Employees Association. The company policy is the there should be only one union to represent its employees and worker. Under the law, a company union is illegal and it is also stated that under the law breaking an independent union is also illegal.
IV. Current Business Policy Labor Unions are legally recognized bodies that work for the rights and demands of the employees or workers. Labor Unions are usually formed so that large number of employees can come together and voice out their grievances and request to the company. Unions are also in charge of for negotiating the workers right and their benefits. They work continuously to protect the workers and even the employers by making various policies and regulations. They also served as the mediator between the management and the employees/workers.
Labor Unions have many advantages if their power and authority is used in the right way. If they are using their power to demanding more than what they deserve, then the unrest in the union and the employees can actually slowdown. The production process and can even bring it to a standstill. The labor union leaders are very influential and have a strong say too. If the leader is fair and just then the employees will benefit and so will the employer as all the employees are content and happy which in turn increases the productivity and lower the employee attrition rate.
V. Statement of the Problem Who amongst the two Time Recorder Unions really represents the employees and the worker best interest? VI. Statement of the Objectives Be able to identify the Union that really cares for the best interest of the workers and to understand they true existence. VII. SWOT Analysis Strength| Strength| Weakness| Weakness| | * The employees will have better benefits and pension. * There will be someone who will represent them against the company. * They will be able to voice out their grievances through the union. A better salary/wages will be given to them. * Better protection under labor laws * They will have a greater access to information; the union will provide them about their rights and what kind of benefits they deserved. | * If you go against your union you could possibly lose your job. * If you join a labor strike the union cannot guarantee that will still have your job after the strike.
* Incentives are largely determined by the union officers and the seniors. * You are required to pay union dues. Majority rules, the majority makes decision for everyone. | | Opportunities| * You can possibly raise your demand regarding your work and the benefits you would like to have. * A specially design benefits that will suit you as an employee of the company. * Someone will represent your grievances. | * You might lose your job to company strikes. * Incompatibility between the union officers. * Difficulty in getting promotions. | Threats| | Opportunities| Threats| | VIII. Alternative Courses of Actions 1. Compromise.
Discuss the conflict between the two unions and make assumptions about other point of view and willingness to compromise with each party to avoid a much bigger conflict in the future. 2. Be magnanimous. In truth, most conflict is over matters of little substance and often it is mostly pride or status that is at stake. Consider conceding the point to your opponent. This will save you time and energy and you can concentrate on the important issues of difference rather than the smaller ones. Also, if your concession is done with good grace and even some humor, it will disarm your opponent and make him/her look small-minded by comparison 3.
Apply rationality. Much conflict is not about substance but perception. Try to clear through the perception to discover and agree on how things really are. You won’t manage this without discussion and you may need to research the facts and seek evidence. IX. X. Analysis of Alternatives Alternative Course of actions| Advantage| Disadvantage| 1. Compromise| * Both parties will come to a decision that will benefit both parties and also the workers and employers and they will surely come up with the possible solution that will help both parties involved.
By Compromising you are showing exactly what you stand to gain and lose from a transaction, as well as emphasizing what the other person stands to gain and lose. By demonstrating this through your actions, you are making the entire process more transparent for everyone involved. | * Usually when two parties decided to compromise they don’t get all their demands, some demands are taken for granted to come up with unison between two parties involved. And there are times that the other party losses its identity over the ruling party who represents them. | 2.
Be magnanimous| * Being magnanimous does not mean you’re a coward, sometimes we have to step back to a battle if the condition of greater people is at stake. We need to set aside our pride in order to bring peace and to unite everyone involve. | * Sometimes you need to fight for what you believe is right. You need to stand behind your decision and principle not just to earn respect but also to fight for what you believe in. you don’t need to be generous all the time. | 3. Apply rationality| * Being rational in decision making will help you decide based on facts and evidence.
It will clear your mind with all the doubts. Not to mention that this approach will help you determine a step by step process in decision making and will help you weigh your decisions in a more precise manner. | * The rational Decision Making process requires a careful consideration and deliberations of events. And usually this takes time making this method unsuitable for quick decisions. In the age of fast-paced changes, seizing the opportunity at the spur of the moment plays a big part in success, and the rational model does not live up to this task. XI. XII. Decision Statement The Researcher decided to compromise with the other union, because he believed that the main reason in establishing a union is protect the interest of the workers, if conflict will continue to arise the workers will suffer. They will not be able to protect them and raise their concerns and grievances they will just be busy competing with each other. And in that way also they will have the opportunity to consolidate their concerns for the workers. And surely come up with a much finer decision for everyone. XIII.
Implementation Program Short Term Plan 1. Dig for and reach the compatible interests. 2. Listen to both sides equally, and hear the valuable contributions 3. Initiate discussion and dialogue, encouraging participation. 4. Ask them to identify areas they have in common, remind them and express progress. 5. Search for solutions: seek to understand but remind them of the need to move on. 6. Listen to each party’s needs, and ensure each party listens to the other. 7. Step back – ask the parties what they want the outcome to be, and list the desired outcomes. 8.
Take stock here and now, identify and understand the emotions, and move the discussion to approaches, strategies and desired outcomes. Long Term Plans 1. Schedule a yearly open forum for everyone, in that way they could raise their concerns to both parties. 2. Consolidate the two unions to have a more powerful representative over the company. 3. You can’t change the behavior of the other person, but you can change yours. Be prepared to adjust your strategy as you go along. XIV. Proposal Business Policy Every three years the unions must come up with a consolidated Collective Bargaining Agreement between them and the management.
By doing this they will be able to raise their concerns and aimed at reaching their best interest. The Union can negotiate between the management of its representative to reach a decision for the sake of everyone concern. XV. Management lesson learn from the case Resolving conflict between two party’s is very important specially if its concerns a lot of people. We must set aside our personal interest to be able for us to reach a decision that will benefit everyone. And if we are fighting for one reason alone we must not be divided, me must unite for the greater interest of everyone.
Conflict usually arises if other party was too arrogant to bow down or compromises we must learn to be humble and think of other people concern. Arguing will also lead as to ineffective negotiation; we must always be calm in dealing with everything. We must also listen to what everybody has to say everyone has their time to talk and raise their concerns. And we must consider others point of view we might never know that their idea is much better than ours. And never be afraid to accept that sometimes we come up with a wrong decision and we must take responsibility for our actions.
