Advantages and disadvantages of TQM

Table of Content

TQM programs have numerous benefits. They enhance corporate and product reputations in the marketplace by improving quality control processes. These programs also help detect errors and defective products before they reach the market, thereby enhancing overall company reputation. Additionally, TQM programs contribute to higher employee morale, which is crucial for maintaining a productive workplace. Disengaged employees are less efficient, often absent from workdays, and cause significant loss of productivity. Therefore, prioritizing high employee morale is essential as it directly impacts motivation, on-shift productivity, and tenure with the organization. Managers play a significant role in fostering a positive organizational atmosphere. Moreover, implementing TQM leads to cost reduction across business infrastructures and within the organization.

TQM, as a comprehensive quality management program, facilitates effective communication between different departments. This allows them to express their needs, problems, and desires to find viable solutions. Consequently, the organization can reduce costs throughout various areas such as the supply chain, distribution chain, shipping and receiving, accounting, and management departments without compromising productivity or adaptability to change.

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Quality Control Inspectors play a crucial role in ensuring adherence to quality and safety standards outlined in purchasing documentation. Regardless of project size, all production processes require elements of quality control. Inspection and testing are conducted based on agreed-upon requirements between the purchaser and supplier.

Quality control inspectors commonly work in a laboratory, workshop, or office setting. They perform product sample collection and production inspections on the factory floor and communicate with colleagues to resolve issues. To ensure an effective recruitment drive, it is crucial to prioritize long-term results. Evaluating the future contributions of prospective employees can be difficult during the hiring process. Nonetheless, there are various approaches that can assist you in choosing candidates who will stay committed to your organization. The subsequent guidelines detail strategies for mitigating high employee turnover rates.

One main disadvantage of Total Quality Management (TQM) is its downside.

When using new and untested technologies, accurately estimating the initial costs of a project is crucial. These costs encompass expenses during the design and construction phase. To comprehend how unforeseen design changes can affect cost efficiency, performing a sensitivity analysis is beneficial. This analysis can potentially reveal increased costs. It is also important to mention that the benefits of the project may not become apparent until several years later.

Resistance to change and job insecurity can be common among workers when implementing a comprehensive TQM program. They may perceive their roles as being at risk, resulting in reluctance or opposition towards necessary changes. Skilled employees may even leave the company due to uncertainty about its direction, or improperly implement new practices leading to increased costs. Moreover, the high cost and time investment required for a TQM program can pose challenges, especially considering that it takes years before results become apparent. This is particularly disadvantageous in today’s uncertain economic conditions, making it important to view TQM as a long-term investment. Additionally, one aspect of TQM involves dismantling hierarchical structures within organizations.


Ethics and Trust


Atmosphere – A wholesome atmosphere creates comfort and allows different personalities to work well together. Teaching work ethics to every employee in your business ensures the importance of professional behavior. When employees understand the significance of avoiding offensive speech or practices, they will strive to maintain a pleasant and friendly environment for customers and colleagues alike. For example, a small clothing shop will attract longer browsing times and increased spending if the staff conducts themselves professionally, avoiding gossip, loudness, and inappropriate language.
Personal Responsibility – Implementing a quality training initiative on ethics emphasizes the importance of personal responsibility among employees.

The worker is instructed to treat everyone fairly and give their best effort. This helps the company by reminding employees to respect you, other workers, customers, and company resources. When there are high expectations for personal responsibility and a commitment to work ethics, procrastination decreases and productivity increases. A work ethics training program fosters trust among co-workers and promotes effective collaboration. Work ethics also involve a shared commitment to a common goal. According to Change Magazine, a business is a social interaction where participants come together to achieve something collectively. As a small-business owner, it is crucial for you and your workers to plan and work together towards achieving goals. For example, holding Monday morning meetings can help create a work plan for the week that includes promoting specific products or initiatives. By working as a team with concentrated efforts in that direction.

Establishing and enforcing an ethics code in the workplace creates a naturally pleasant environment. When good behavior and honest interactions are encouraged, employee morale increases, leading to a stronger sense of value for their work. Companies must ensure ethical practices in all operations to avoid failure due to misconduct. According to Professional Services Source, building a solid and upright venture that is not susceptible to scandal is crucial. To maintain employment, individuals must be fully aware of the importance of professionalism through comprehensive training in ethical behavior. An ethical workplace has zero tolerance for theft, harassment, or immoral behavior and promptly terminates employees involved in such offenses.


One of Aristotle’s original assumptions is that every thing has a purpose or end that it strives towards. He also claims that the ultimate goal of human life is happiness, which all humans strive for. However, it remains unproven whether each thing does truly have an end or purpose. Another important assumption made by Aristotle is that every human being possesses an inherent inclination to be moral. What evidence exists to validate this belief? Many individuals argue that morality is not an innate characteristic or concept, but rather something acquired and refined through lived experiences.

There is ongoing debate about whether humans possess an inherent inclination towards morality. Although reason is commonly regarded as the basis of morality, its existence is not guaranteed. Aristotle and other philosophers have advocated for this relationship, but there is insufficient empirical evidence to substantiate this belief. Furthermore, when virtues come into conflict—such as honesty conflicting with kindness or loyalty towards friends—it creates uncertainty regarding which virtue should be prioritized.

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