“I said I want more lettuce on my sandwich, I’m paying for it and paying for you to make it my way. ” The lady yelled at my Subway co-worker and didn’t even look at her in the eyes. Maria, my co-worker didn’t reply but went back to the prep room. That was one of the cases that I witnessed at my current job located at Pembroke Lakes Mall.
Therefore, when I read the article “Can I Get You Some Manners with That? ” written by Christie Scotty, I can understand why Scotty feels aggravated and angry at the way others especially professionals, treat her depending on her position.
I agree with her in every way even when she mentions “Sure, the majority of customers were pleasant, some even a delight to wait on, but all too often someone shattered that scene. ” In this article, Christie Scotty expresses that people treat others based on occupations and their position. “I long ago realized my profession is a gauge that people use to see how smart or talented I am”, she states. Being a reporter, the readers treated her very cordially. However, when Civitico 2 she left that job and took as a waitress, plenty of costumers judged her as were a servant.
She says, “Many of my costumers did not get the differenc- e between server and servant. ” In my own experience I have also seen very rude and impatient people. I have worked at Subway for about half a year, I have met many kinds of rude costumers. People who think employees are servants and are lazy and have no morals. I once got a costumer during my morning shift on a Monday who told me I should be in school not making subs, she told me I wasn’t going anywhere if I didn’t go to school and got a low paying job like Subway. I wanted to jump the counter and kill her!
But I kept cool and told her It wasn’t any of her business. Other costumers think that because its Subway and they purchase a lot they will get discount, I explain to them that everything that is located in a mall is always going to be more expensive. One time a lady asked for a discount but she wasn’t a senior citizen or a mall employee so I couldn’t give her the discount, she replied, “You’re so cheap. ” Then she left without buying anything after she had made her sandwich. In those situations, I do believe I was judged by my occupation as Scotty describes.
My question is “Why do people treat me like that? ” Maybe it is because they think they help me make money or because they make more money than I do. It’s obvious that they have no authority to do it, but Civitico 3 they do it anyways. If I were the store owner, these customers above would never have treated me that way. I don’t think everyone is rude and I think Scotty is being too extreme in her view. Working at Subway and being a cashier for half a year I haven’t had ALL rude costumers. I’ve gotten some that are nice and sweet. I have actually made lots of friends orking there and lots of people are friendly. I once ran 300$ over someone and he didn’t notice and called the store a few hours later and told me what had happened.
I was ready to hear it, I separated the phone from my ear a little bit; I was ready to hear him yell at me, I was pretty shocked when he didn’t. This costumer just told me he would give me his credit card number and I would credit it back to his account. Therefore, I strongly believe that Scotty doesn’t need to take her co- workers to dinner just to see how they treat servers. The way a person ses to act others depends on that person’s character. She can guess how a person is after working with him her for a short time.
Most people don’t do the same job in their whole life. Today, he or she has a lowly job. However, in the future, he or she could be a manager or even be your own manager. People have to be careful how they treat each other because God knows where they could end up. Maybe they could even end up working for the person they treated badly. Who knows? Therefore, not judging people based on their occupation is an important message.
