Despite the value of mobile phones and the Internet for elderly individuals, they are not widely used by this demographic. There are numerous ways in which these tools can greatly benefit senior citizens, and strategies can be implemented to promote their use. Throughout a century of scientific and technological advancements, our daily lives have been significantly influenced, enabling convenient communication over long distances through the telecommunication industry. Nevertheless, older individuals often show hesitance towards embracing high-tech tools like mobile phones and the Internet.
Mobile phones, especially smart mobile phones, are not created specifically for the elderly. Elderly people would prefer a mobile device that has a default large font and big buttons. The complexity of cell phone software and the user interface issue make it difficult for senior citizens to use mobile phones widely. For example, individuals have to remember three passwords just to buy clothes online. A simplified process with sufficient security would be advantageous for both seniors and younger users.
Despite not being user-friendly, the Internet faces various issues that hinder its prevalence among pensioners. Internet service is provided by telecommunication carriers who send their customers a monthly bill. Elderly people, who are commonly burdened by medical expenses and are not financially affluent in society, often worry about affording the internet service bill. It is important for authorities to allocate funds to help pensioners who cannot afford internet service. Additionally, Internet service providers and mobile phone designers should give elderly individuals a compelling reason to utilize their products or services.
Currently, all smartphone applications and internet services are primarily targeted towards the youth, including sports games and dating apps. In order to motivate older individuals to adopt modern technologies, authorities should prioritize the interests of developers creating applications for pensioners. This can be achieved through policies like tax reduction and allowances. While elder people may not currently benefit from mobile phones and the internet, steps can be taken to improve their quality of life.