Please read the TOWN of EDEN BAY case study on pages 91-92 of your textbook and answer the 4 questions listed at the end of page 92. Make sure to properly justify your answers. 1. Upon investigation, you learn that the town does not have a strategic plan or mission statement. in your view, does this affect the current situation? Why or why not? * In my point of view, I think yes without a strategic plan this might affect their current situation; because having a spreadsheet this make their work more difficult for them.
Having a strategic plan is very important because it helps them to provide direction and focus for all employees. Also, to have a strategic plan you can follow it in order to achieve the goal that you plans for and that will help to be successful in the work. 2. Based on the fact statements provided, summarize the maintenance departments most important strengths, weaknesses, opportunities, and threats. (Hints: For Question 2, follow the guidelines on page 54 and ask the questions that are presented in the bulleted list: ): * What are our strengths, and how can we use them to achieve our business goals? The strengths of Town of Eden Bay are that they have a new technology system instead of a spreadsheet which might change their future. So that they have to make a strategic plan to know how to achieve their goals. * What are our weaknesses, and how can we reduce or eliminate them? * The weaknesses of Town of Eden Bay are that they use spreadsheet and if they did something wrong they have to write it by their hand. As well as , they don’t have a strategic plan before beginning the maintenance shop. So to reduce their weaknesses they have to study and make some plans in order to make their work goes better. What are our opportunities, and how do we plan to take advantage of them? * The opportunities of Town of Eden Bay are , that they have a chance by developing a new technology and they have to study about it in order to be success. * What are our threats, and how can we assess, manage, and respond to the possible risks? * The threats of Town of Eden Bay could be the other private companies that might effect on them. 3. Describe the specific steps you will follow during a preliminary investigation, including any fact- finding techniques you will use.
Be sure to include the tools mentioned in this chapter. (Hints: For Question 3, Refer to the general steps of preliminary investigation (listed in figure 2-17, page 72) and the discussion that follows. ) One of the first steps involved in carrying out a preliminary investigation include understanding the problem or opportunity in sight. The analyst must first identify which department, users and business processes the system request is involved in to evaluate and assess the causes and effects related in the proposed system.
Defining the project scope and constraints is the second step. With clear indications of the projects boundaries or extent the project scope is determined, while the requirements or conditions the system must confer to or achieve determine the projects constraints. The third step in a preliminary investigation consists of fact finding techniques, that involve the analyses of charts, interviews with users, managers and review of documents , observing operations and finally user surveys. Followed by the fourth step that includes the process of evaluating feasibility.
This step consists of evaluating the feasibility of the proposed projects operational, technical, economical and schedule feasibility. In the fifth step the time and cost of the proposed project is estimated. Sixth and final step of the investigation is the presentation of the results and recommendations to the department or management in concern. The report is the end product of the investigation with information regarding the systems request evaluation, cost, benefits and recommendations by the analyst presenting. . Of the four tests of feasibility __ operational, technical, economic, and schedule __ which would you perform first to measure the system projects feasibility? Why? (Hints: For Question 4, there is no single “right answer”, but you must justify why YOU think that a particular feasibility-type needs to be tested first. ) Technical feasibility, because they have technical resources they needed to develop and purchase. Also, they have problems with capacity for future transaction volume and company growth.