Encoding:- Then a message is sent to a receiver in words or actions,graphics. Message:- Messages are the result of encoding. Question (1 B) Apply the process theory by intensifying the main elements and 3 barriers and challenges that Barry faces of communication that related the above case stud There are three main elements in this case study:- 1. Cultural:- The employees are from diverse backgrounds, so they find it difficult to understand what Parry’s trying to tell them.
This because of the difference in religious or culture of Barry and the employees. 2.
Emotional:- At the Parry’s home the things haven’t been going well and when he comes to work and walks into the kitchen he notices overall trays of uncooked meat outside in kitchen area. He gets frustrated and does not know what to do. 3. Non-verbal:- The owners of the restaurant are supportive of Barry in his efforts but they are not trying to talk with him on the business issues.
The 3 barriers that Barry face of communication are Physical :- With the high turnover of employees, training is often rushed and some new employees are put right into the job without training .
Physiological:- In addition the employees are from diverse backgrounds. Psychological:- The owner of the restaurant is supportive of but he is not trying to talk with him on he issues. Question 1 C Identify an explain form the above case study and explain why the meaning centered theory is not achieved ? (1) The Meaning Centered Theory:- The meaning theory is the theory when sender sends the message to receiver and receiver gets the information . The receiver gets the information in a right manner from sender.
But in the case study the meaning centered theory is not achieved because the communication between Barry and employees is not good . Employees didn’t understand the information from Barry,because of this meaning theory did not work in above case study. Questions d Suggest two strategies that Barry can implement to achieve effective communication based on the meaning center theory ? NAS:- The two strategies that Barry can implement to achieve effective communication are 1) Firstly, Barry should have an effective communication with the employees.
He should make apple understand what he wants to say. 2) Barry should find new ways to interact with different people from different culture. For example; he should use verbal communication,to tell his ideas. Question IEEE Identify an example from the above case and explain why the shared meaning theory is not achieved? In the case study the shared meaning theory is not achieved because the employees are not collaborate with the Barry What Barry want to explain are not taking care of that.
Question Two ; [a] Explain the influence of Paulo Ordination’s own self-concept on the communication process. NAS During the conversation with interviewer Maria ,Paulo answer the questions in the way he thought Maria wanted them to be answered . He tried to behave as he has the knowledge and skills which Maria expected in a job candidate. Because of his this own concept he got a feedback through Which he came to know what expedition Mariachi in her mind. QUESTION 2(b) Explain the influence of Maria Obstructions on Paulo’s own self concept and on the communication process?
NAS:- when Paulo entered the room he shook his hands and had an eye contact with Maria the interviewer, because of this he became more confident and focused . Even he was to able to answer the question in way Maria expected the answer. Question 3(a) How would you apply the influence of perception on the communication process in this case study? NAS :- Perception is the process of sensory organs , the mind gets the information through five organs . The stimulation comes to the organs . The stimulation comes to the organs through action written messages .
Then these messages are translated into action r,there is always a chance that intended meaning is lost in the communication. Because of different personalities ,culture etc. Perception in communication determines how one will communicate and how they will receive information from another person . Perception in communication is based on two elements . In the passage bangles to Ella patella are important because of her religion . She thinks if she removes her bangles her husband would die. When Evans asked her to remove her bangles , rosily she refused but removed the bangles when she saw him getting angry .
As Evans moved away she wore the gold bangle as the bangles were related to her religion. Question(b) Analyses how the different cultural values of Ella Patella, Bill Evans and San Jones resulted in a communication breakdown. Answer: In this case study Ella Patella ,Evans,Jones resulted in communication breakdown ,because they all were from different culture and had different thinking about each others cultures . Ella didn’t wanted to remove bangles because they were related to her religion whereas management wanted her to remove her bangles to avoid accidents . Hey three of them were not knowing each others culture values which led to communication break down. Question (c) Analyses the behavior of both the management and Asian employees explain the reasons for behavior. Answer: MANAGEMENT BEHAVIOR: The management wanted the Asian employees to remove the bangles to avoid the accidents and for safety of the employees Behavior of employees :-The Asian employees didn’t wanted to remove the bangles because the bangles were related to their religion they thought if they remove the bangles ,their husbands would die .
The reason for this behavior are: ) management wanted the Asian employees to remove the bangles for safety reasons 2)Whereas the women’s didn’t remove the bangles because the bangles were related to their religion Question(d) Evaluate three communication strategies to overcome the cultural barriers between both the parties in the case study. Answer: The communication strategy to overcome cultural barriers between both parties are 1) The management should have respect for the Asian employees and cultural values and believes towards the bangles. 2)The management should try to seduce them to remove the bangles but not force them .
Answer 4 Body language:- Body language is the most significant part that we use to communicate. These nonverbal signals make up a huge part of daily communication. From our facial expressions to our body movements, the things we don’t say can still convey volumes of information. It refers to various forms of non verbal communication where in a person may reveal clues as to some unspoken intention of feeling through their physical behavior. For example, it may indicate aggression , activeness , boredom etc. Body language of posture How we hold our bodies can also serve as an important part of body language.
The term posture refers to how we hold our bodies as well as overall physical form of an individual. Posture can convey a wealth of information about how a person is feeling as well as hints about personality characteristics, such as whether a person is confident, open, or submissive. Sitting up straight, for example, may indicate that a person is focused and paying attention to what’s going on. Sitting with the body hunched forward, on the other hand, can imply that the person is bored or indifferent. When you are trying to read body language, try to notice some of the signals that a person’s posture can send.
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