Narrative Report on Housekeeping

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Summary

As a student housekeeper, my duties and responsibilities include following a detailed worksheet for each cabin cleaning, completing an inventory of cabin contents, and providing information on any missing items to the manager. I am also responsible for daily maintenance of hot tubs, cleaning building floors and walls, changing bedding, and stocking cabin food supplies as needed. Additionally, I replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items, gather and empty trash, and clean and polish furniture and fixtures. Other tasks include cleaning windows, dusting, moving and arranging furniture, and making adjustments to heating, cooling, and ventilating systems. I also drive vehicles required to perform or travel to cleaning work, monitor building security and safety, and notify supervisors concerning the need for major repairs or additions to building operating systems. Finally, I am responsible for setting up, arranging, and removing decorations, spraying insecticides and fumigants, and delivering any items requested by guests to cabins. It is important that I observe precautions required to protect resort and guest property and report any damage, theft, or found articles to supervisors.

Table of Content

Housekeeper. Duties & Responsibilities:

  • Follows detailed worksheet for each cabin cleaning
  • Completes inventory of cabin contents on form provided. Provides information on any missing items to the manager.
  • Daily maintenance of hot tubs.
  • Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them.
  • Change bedding and make beds as directed.
  • Stock cabin food supplies (coffee, tea, sugar, etc. ) as needed.
  • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
  • Gather and empty trash.
  • Clean and polish furniture and fixtures. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Dust furniture, walls, machines, and equipment.
  • Move and arrange furniture, and turn mattresses.
  • Make adjustments and to heating, cooling and ventilating systems.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Steam-clean or shampoo carpets. Polish floors.
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.
  • Clean chimneys, flues, and connecting pipes, using power and hand tools. Drive vehicles required to perform or travel to cleaning work, including vans
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Notify supervisor concerning the need for major repairs or additions to building operating systems.
  • Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facilities for events such as banquets and meetings. Spray insecticides and fumigants as directed to prevent insect infestation.
  • Remove debris from driveways and all public areas inside or out.
  • Replace light bulbs.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Sort, count, and mark clean linens, and store them in linen closets.
  • Deliver any items requested by guests to cabins.
  • Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed.

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