Narrative Report on Housekeeping Essay
Housekeeper – Duties & Responsibilities: * Follows detailed worksheet for each cabin cleaning * Completes inventory of cabin contents on form provided. Provides information on any missing items to the manager. * Daily maintenance of hot tubs. * Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them. * Change bedding and make beds as directed. * Stock cabin food supplies (coffee, tea, sugar, etc. ) as needed. * Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. * Gather and empty trash. * Clean and polish furniture and fixtures.
Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
* Dust furniture, walls, machines, and equipment. * Move and arrange furniture, and turn mattresses. * Make adjustments and to heating, cooling and ventilating systems. * Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications. * Steam-clean or shampoo carpets. Polish floors. * Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment. * Clean chimneys, flues, and connecting pipes, using power and hand tools.
Drive vehicles required to perform or travel to cleaning work, including vans * Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures. * Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
* Notify supervisor concerning the need for major repairs or additions to building operating systems. * Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facilities for events such as banquets and meetings. Spray insecticides and fumigants as directed to prevent insect infestation. * Remove debris from driveways and all public areas inside or out. * Replace light bulbs. * Sort clothing and other articles, load washing machines, and iron and fold dried items. * Sort, count, and mark clean linens, and store them in linen closets. * Deliver any items requested by guests to cabins. * Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors. * Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed.