Established in 1962, St. Jude Children’s Research Hospital is a nonprofit medical corporation located in Memphis, Tennessee. It is committed to the treatment and research of catastrophic diseases and cancer that impact children. St. Jude has been highly acclaimed for its groundbreaking accomplishment in creating a cure for sickle cell disease through bone marrow transplant, making it one of the leading pediatric sickle cell programs in the country. Over the years, St. Jude has implemented protocols that have significantly improved survival rates for childhood cancers from less than 20 percent in 1962 to 80 percent by 2012.
St. Jude Children’s Research Hospital is committed to the treatment and research of pediatric AIDS, as well as the advancement of innovative medications and therapies for fighting infections. Irrespective of a family’s financial situation, St. Jude ensures that they will not be charged for any services provided. The hospital shares founder Danny Thomas’ vision of providing comprehensive care to every child, regardless of race, religion, or financial standing.
The hospital staff aims to increase and share knowledge about their research, advancements, and treatment. They also provide free treatment to any child with a referral to St. Jude. This mission statement is linked to the hospital’s human resource management because they do not turn away patients based on their financial situation. St. Jude has a daily operating cost of $1.8 million, which is mostly covered by public contributions. The Call Center Operations department raises funds, increases brand awareness, and recruits and retains valued donors and volunteers to support St. Jude’s mission of finding cures and saving children. The Volunteer Event Recruitment team operates two in-house recruitment centers to enlist volunteers for successful fundraising events like Math-A-Thon, Trike-A-Thon, Saddle Up, Cruisin’, Workout, and Martial Art. In addition to its own physical location, St. Jude has formed partnerships with affiliated hospitals across the country to expand its efforts. Through the Domestic Affiliates Program, St. Jude collaborates with other pediatric programs, including hematology clinics, hospitals, and universities that share its mission.
Through the Domestic Affiliates Program, staff at St. Jude collaborate with those at other institutions, ensuring compliance with St. Jude’s standards and auditing for quality care. St. Jude Children’s Research Hospital offers high-quality benefits that support staff at work and enrich their personal lives. The benefits are competitive, affordable, and include St. Jude covering about 80 percent of their health care expenses in 2011.
This hospital offers a comprehensive benefits package to its employees, which includes medical and prescription drug plans. St. Jude covers a significant portion of the medical expenses through the Select PPO and Choice PPO options. The management of the medical and prescription drug plans is handled by Core Source and Caremark, respectively. The dental plan at St. Jude utilizes Delta Dental’s “Premier” and “PPO” networks, where dental fees are negotiated within the network. At the time of their visit, employees only need to pay their coinsurance (20%).
The Advantica Eyecare Vision Plan covers preventive care fully at 100%, with certain limitations. It also assists in paying for eye exams, eyeglasses, and contact lenses. This plan utilizes the Advantica Eyecare Vision network, however, the employee has the freedom to choose any preferred optometrist or optician to receive care from. St. Jude additionally offers basic life insurance coverage and accidental death insurance to employees who work 50% or more of full-time. These coverages are completely funded by St. Jude and do not incur any cost to the employees.
The hospital offers various options for assisting employees in managing their time off from work. These benefits are accessible to employees who work at least half of a full-time schedule. Vacation days are earned according to the duration of employment with the hospital. Moreover, there is a retirement plan that involves contributions from both the employer and employee, which is available to all employees regardless of position or tenure. Initially, employees receive 15 vacation days per year; however, after 10 years of continuous employment, this number increases to 20 vacation days per year.
Employees at St. Jude Children’s Research Hospital can earn sick days based on their tenure, starting from their date of hire. Recently, St. Jude has introduced family sick leave as part of their Paid Sick Leave policy, allowing employees to use up to 32 hours of sick leave per fiscal year to care for immediate family members.
Eligible employees at St. Jude can take up to 12 work weeks of FMLA leave within a 12-month period. FMLA provides job security when an employee needs time off due to their own serious health condition or to care for a child, spouse, or parent with a serious health condition, as well as for the care of a newborn child or newly adopted or fostered child.
Holidays are available to employees who work at least 50% of full-time on the observed holiday.
The hospital prioritizes the well-being of its employees and supports them and their families in pursuing healthier lifestyles through its wellness and fitness program.
The program offered by the hospital provides employees with various benefits such as on-site group fitness classes, motivational programs, a health fair, and seminars on health topics. It emphasizes five important areas: physical activity, healthy eating habits, illness prevention, work-life balance, and stress management. Although the hospital does not provide bonuses to its employees, it does offer medical insurance at a substantial cost.
St. Jude Children’s Research Hospital provides medical insurance to its employees and their families as a valuable benefit. The hospital is dedicated to equality and ensures equal treatment for all individuals, regardless of race, sex, color, religion, gender, age, national origin, disability, veteran status or disabled veteran status. Additionally, St. Jude values hiring qualified staff from diverse backgrounds and is committed to providing equal opportunities for everyone.
The Human Resources department at St Jude Children’s research hospital partners strategically with the mission’s objectives to create an inclusive and respectful work environment. They prioritize fairness, open communication, personal accountability, and trust. The team provides various services including recruitment, employee development, compensation, and benefits to recognize employees as the organization’s invaluable asset. While diligently saving children’s lives at this exceptional hospital, they also ensure employee well-being.
I would love to work or volunteer at this hospital as a mother. Meeting parents and children, offering help, and making their children feel better would be a privilege for me. The St Jude Children’s Research Hospital expects all employees to uphold high ethical standards and promote ethical behavior. Evaluating an employee’s actions is based on whether they are right, fair, legal, and withstand scrutiny from others. The hospital has established a policy outlining the standards of conduct and professional integrity that are fundamental to St. Jude Children’s Research Hospital. Upholding high ethical standards is crucial in maintaining the hospital’s tradition of excellence and ensuring pride and confidence from our employees, patients, and donors. As one of the leading institutions for researching and treating catastrophic diseases in children, primarily funded by voluntary contributions, the hospital holds a special responsibility to its patients and donors. Ethical behavior promotion extends not only to staff but also doctors, researchers, and nurses involved in all aspects of operations.
After conducting research on HR management, it is evident that St. Jude Children’s Research Hospital is a reputable institution that depends on a diverse and talented workforce consisting of clinicians, researchers, postdoctoral fellows, administrators, and IT specialists. The hospital provides numerous career prospects to support its biomedical research and clinical operations. Nevertheless, no issues related to HR management were found during the investigation. As a result, it can be inferred that the hospital operates efficiently due to its dependence on donations and volunteers.
