Indian Service Sector

In an age where a distinct premium is placed on looking and feeling good, the desire to be attractive is on the rise. Not surprising then that both men and women are seeking the services of beauticians, hairstylists and dermatologists to improve their looks. As this number swells, there is also a perceptible shift happening in the marketplace. The beauty services industry, largely unorganised and pegged at over Rs 12,000 crore by some observers (others peg it as low as Rs 2,000 crore), is slowly but steadily taking the organised route to do business.

The emergence of players such as Marico’s Kaya Skin Clinic, Lakme Beauty Salon, VLCC, Shahnaz Husain Herbals, CavinCare’s Limelite and Green Trends, Keune and Jawed Habib Hair & Beauty can be attributed to this trend, say observers. According to industry estimates, the organised and semi-organised beauty services industry in the country is about Rs 1,500-Rs 1,600 crore (some peg it as high as Rs 6,000 crore). Clearly, the scope for conversion from unorganised to organised, is high, say observers. What’s more?

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The organised beauty segment is growing at about 25%-30% per annum, which only highlights how fast the rate of transformation is, say analysts. Says Vineet Gupta, chief executive officer, Jawed Habib Hair & Beauty, ‘‘In the next five years, there will be a marked shift from the unorganised to organised segments in the industry. This implies a turnaround for the business. ’’ Price points of services rendered at the moment depend on the type of treatment and the provider offering the service, though the accent these days is on high-quality at a reasonable price.

For instance, the average consumer spend in a Kaya Skin Clinic, Shahnaz Husain Herbal Salon, Lakme Beauty Salon or Limelite works out to about Rs 1,000 per month (Green Trends, in comparison, is Cavincare’s budget parlour targeted at the family, where the spend is about Rs 300 per month per person). Hair specialists such as Jawed Habib’s, on the other hand, may price its hair solutions at a higher level to that of its beauty services (Jawed Habib’s haircuts and styles, for instances, have a premium price tag, though beauty services are moderately priced).

Keune, in contrast, which is a hair care brand from Holland, marketed by Brushman India through exclusive, company-owned, branded salons and retail outlets, has services mod- estly priced at about Rs 300-Rs 450 for men’s and women’s haircuts, while applying hair colour works out… hree years ago, Deepa Apte used to drop in at a beauty salon once a fortnight or once in three weeks. Apte, 26, a sales executive at a leading company here, says she does so regularly now because it’s important to look good. Hundreds of others like Apte are visiting beauty salons pretty frequently – and business is booming.

Lending credence to this, virtually every big company that has a presence in the salon business is on an expansion drive. , the country’s largest consumer goods company, is looking at doubling the number of its Lakme Beauty Salons in a year, from the current 60. Baccarose, the company that distributes and markets premium lifestyle brands like Elizabeth Arden, Escade, Nina Ricci and Siedo, is planning to open Clarins beauty studios in Bangalore, Delhi and Chennai over the next two years. At present it has only one studio in Mumbai.

Meanwhile, several companies that run beauty salons are setting up training institutes. HLL is setting up a Lakme Beauty Training academy in Mumbai, Chennai and New Delhi. L’Oreal Professional, a division of L’Oreal, has invested in four technical centres. Schwarzkopf Professional, a division of Henkel Spic, has a training academy in Delhi. “Beauticians trained by the academy will get absorbed both in Lakme beauty salons and in the industry in general,” a Lever spokesman says, explaining: “The future growth of the industry will require more trained beauticians.

Agrees Shekhar Sethu, general manager at Schwarzkopf Professional: “Technical and service standards have been improving rapidly with companies investing in technical education. ” If the big boys are expanding, it’s because business is growing at impressive rates. Lakme’s beauty salons in Mumbai clocked 28 per cent growth in revenue, 21 per cent growth in Chennai and a hefty 60 per cent or so growth rate in Bangalore. The Marico Industries-promoted Kaya Skin Clinic (which the company says is a skin treatment business) started in the third quarter of 2002-2003, but now has over 10 clinics in India and abroad.

Kaya’s turnover crossed Rs 1 crore (Rs 10 million) during the third quarter of 2003-2004. The clinics have started breaking even. Furthermore, companies like Henkel, L’Oreal and Wella, the German hair care company, are seeing the offtake of their products from beauty salons climb. According to industry sources, the salons generate over Rs 200 crore (Rs 2 billion) in product sales. The statistics tell a fuller story. According to ValueNotes Database, the Pune-based research firm, India has over 61,000 beauty salons in towns that have a population of over one million.

The beauty salon industry’s estimated turnover is over Rs 2,000 crore (Rs 20 billion), with the metros accounting for about 60 per cent of this. The large beauty salons take up over 27 per cent of the revenue in the towns. So why is the beauty salon business booming? Explains Dipali Prasad, brand manager, retail, House of Baccarose: “As ‘feel good’ is becoming very important in today’s high stress urban environment, beauty treatments at salons, gyms, massages, the spa experience and so on have become a part of people’s lifestyles.

Owing to the increasing demand the salon segment is experiencing a high growth rate. Salons are coming out of their 5-star environment and making an appearance in stand-alone formats. ” The business itself is rapidly changing. A few years ago, beauty salons used to offer regular services (waxing, threading, bleaching, facials). Now they offer specialised services like visible radiance lightening facials, intense glow facials, skin toning facials, hair reviving, hair revitalising and scalp conditioning programmes, among other things. Strikingly too, men are flocking to beauty salons in ever increasing numbers.

Says Vismay Sharma, director, L’Oreal Professional India: “Men are getting more and more enthusiastic about beauty services. Business in men’s’ salons is growing slightly faster than in women’s salons as men are getting more conscious about their looks. ” Adds Prasad: “Men comprise 25-30 per cent of the customers at the Clarins beauty studios. ” Sums up a consultant at Jacques Dessang, the Paris-based unisex beauty salon that fashion house Ravissant introduced into India and which has a presence at Mumbai’s Taj Mahal Hotel: “The image of the beauty salon has changed.

It is now known for its infrastructure, ambience and service. Consumers today are willing to pay much more for a better experience. ” No doubt, HLL and Baccarose will bear testimony to that. The beauty obsession Since the economy opened to foreign investment, the influx of European and American images of beauty have deeply impacted the notion of what it is. Susan Runkle notes how over the last decade, international standards for fair and lovely have taken firm hold.

Urban India’s middle and upper class women have experienced a veritable revolution in commercial beauty products and beauty culture since liberalization in 1991. Prior to liberalization, these women had two brands of lipstick and cold cream from which to choose. In the last five years, however, zaibatsu giant Hindustan Lever, Ltd. , released 250 new beauty products, and international corporations have been heavily involved in marketing beauty products in India. French cosmetics giant L’Oreal, for example, has spent over thirty million dollars on local manufacturing since 1994.

During an interview, S. Jayabalan, Managing Director of Kalinga Cosmetics, which handles international brands such as Kenzo, stressed the importance of international trends in Indian consumption patterns: “Indians are very brand conscious. They are well aware of all the popular brands abroad like Issey Miyake and Lancome. What’s popular abroad is very popular here. ” Femina magazine was quick to capitalize on the rapidly expanding beauty culture with the publication of numerous fragrance and beauty books.

In addition, Femina features inserts in the magazine every few months with titles like “Skin” and “Scent. In these inserts, which number about twenty graphic and color-rich pages, Editor Amy Fernandes embarks on an educational project for readers. In a sample issue, elaborate distinctions were made between scents, and readers were informed of the difference between a woody topnote and a fruity heartnote. The issue included dozens of in-depth descriptions of expensive fragrances. Issey Miyake’s L’eau D’issey, for example, was described as “subtle and elegant. It clings to the skin like an article of clothing and comes to life on the woman who wears it. A contemporary classic which evokes purity and transparency” (February 2001).

The use of such language to describe fragrance was complicated by a sophisticated analysis of which Christian Dior lotions work best with which skin types. The back of the magazine carried a price list, and I was quick to note that a bottle of L’eau D’issey cost about as much as the subeditors at Femina, where I worked for a whole year, earned in one month. The very fact that the women who help create the language to describe these products cannot afford them points to a serious inequality both in terms of salary or gendered work as well as the high price which women are willing to pay in order to approximate images of beauty as they appear in fashion magazines.

The marketing at work behind the beauty industry is fierce and intensely well thought out. Playing on femininity and nationalism, passages such as the following, taken from an Editor’s note to Skin, appeal to women: An important aspect that Indian women just cannot choose to ignore today is the overwhelming number of beauties our country is throwing up at international pageants.

Aishwarya Rai, Sushmita Sen, Diana Hayden, Lara Dutta, Priyanka Chopra, Diya Mirza: they’re world players on an international stage. Couple that with the superpower India is poised to become. Triple that with the steadily growing liberal economy and foreign brands arriving at our shores. Can you as a modern woman afford to be left out of it all? (February 2001). What message does the reader take away from this? Of course, women are independent agents who negotiate messages far more complex than this on a daily basis, but, nonetheless, the direct linkage between beauty products and being “left out of it all” is profoundly disturbing.

This sort of rhetoric has been closely paralleled by changes in images of beauty in Femina. When I asked Editor Sathya Saran about how these images have changed, she was quick to note: “They’ve changed amazingly in the last five or six years because of the multinationals coming in. They brought images of beauty with them which were very different from what we had, and therefore we internationalized our images of beauty, and today we see that reflected in the way that young women look. ” Power of advertising

She was also adamant that international advertising, such as that which inspired the production of inserts like “Skin” and “Scent” had improved the magazine to such an extent that any woman in the world could pick up Femina and find it comparable to American Vogue. It is important to remember that a 1994 article entitled, “The Year Ahead for Miss Universe and Miss World” ran next to an ad for, of all things, Lactonic breast stimulant. It was not until the following year that more relevant and sophisticated advertisements for commercial beauty products started appearing in the magazine.

Perhaps it is because women do not have a status which is equal to men in most parts of the world that they are relegated to being objects on display. Interestingly, these extensive ads for commercial beauty products are not restricted to elite English language magazines. The Hindi language Meri Saheli (My Girlfriend) routinely features beauty advice that increasingly relies on the use of products that are bought, rather than made, at home to beautify oneself.

The October 2002 issue advised: “agar bal daumuhe ho gaye ho aur bal ko trim karne ka samay na ho to hair shine serum lagaa Isse daumuhe bal chip jayengc/ (If you have split ends and do not have time for a trim, apply hair shine serum. This will hide your split ends). ” I was initially struck by the recommendation for the use of shine serum, rather than the universally available coconut oil, as shine serum is a comparatively expensive product of which the solidly middle-class target readership of Meri Saheli was most likely not aware.

Its presence, however, serves to underscore the way in which commercial beauty culture has penetrated middle-class life in urban India. One beauty product that has achieved remarkable success across all class and ethnic groups is the bleaching cream Fair and Lovely. Something of an institution in India, Fair and Lovely was patented by Hindustan Lever Limited, in 1971 following the patenting of niacinamide, a chemical that lightens the color of the skin. First test marketed in the South in 1975, it was available throughout India by 1978 and subsequently became the largest selling skin cream in India.

Accounting for eighty percent of the fairness cream market in India, Fair and Lovely has an estimated sixty million consumers throughout the subcontinent and exports to thirty four countries in Southeast and Central Asia, as well as the Middle East. In 2000, Fair and Lovely embarked on a new marketing approach, with newer, more sophisticated packaging and improved fragrance (Hindustan Lever Prospectus, 2002). Even Fair and Lovely, it seemed, was not immune to the beauty product revolution that introduced new skin care lotions.

The major hurdle that marketing experts had to face in selling cosmetics to urban Indian women was the fact that make up is still considered somewhat suspect in conservative families. A Hindustan Lever description of the new Jellip brand of lip gloss directly addressed this problem: Today’s young teenagers can watch out for an exciting and trendy alternative to lipsticks by giving them the option of giving their lips a subtle hint of color and at the same time softly moisturizing them. The hip and cool Elle 18 Jellip, available in trendy shades, can easily be slipped into a teenager’s bag and can form a part of regular college wear.

No more will the young and spirited teenager have to worry about parental disapproval when she wears lip color – because she will not be wearing lipstick, she will be wearing Jellip! So young girls can go ahead and wear Jellip everyday and sport really cool lip colors! (Hindustan Lever prospectus 2002).

Only recently have young women had the spending power to allow marketing such a product exclusively to them. Both Fair and Lovely and Jellip are part of the same pre-liberalization cosmetics giant, Lakme. Formed after Indian independence in 1947, Lakme has exponentially expanded in scope following liberalisation, with the launch of its Elle 18 products for the younger markets and the opening of a chain of Lakme beauty salons in eleven cities across India, including Bombay, Chennai, Bangalore, Delhi, Hyderabad, Pune, Indore, Vadodara, Ludhiana, and Chandigarh, with plans to expand to fifty salons by the end of 2003. Focusing on the rhetoric of professionalism, Lakme salons emphasise their high standards in their business plan for franchisees: Today, the Indian woman’s beauty needs are taken care of in neighborhood beauty parlors.

In most cases, hygiene is questionable, customer satisfaction levels are low and service is far from professional. Compare this with Lakme beauty salon. Backed by trusted names, Lakme and Hindustan Lever, Lakme beauty salon brings in an air of professionalism to the salon business. From interiors to finance to training, every single aspect has been meticulously planned to ensure the comfort of the customer and convenience of the franchisees (Hindustan Lever, Ltd. , brochure). This invitation to franchisees references the parlor, as distinct from the salon.

Women themselves also make this distinction in their own beauty practices; I was firmly criticized once for “wasting money” on a salon manicure, which a friend insisted I should have had done at a local parlor. The local parlor is considered reliable for simple services such as manicures and pedicures but is not to be utilized for more complicated procedures, such as straightening hair. The difference between a parlor and a salon is also aesthetic: while a parlor will be utilitarian and relatively undecorated, a salon will make an attempt at appearing luxurious.

The products on offer will also be more costly, and will most often be international, including beauty products from L’Oreal or Toni and Guy. The Bombay salon is relatively unique in that it employs male as well as female workers. As the only place where a strange man can touch a woman and this can still be considered within the realm of acceptability, the salon carries its own eroticism. I recall feeling distinctly uncomfortable the first time I was given a pedicure by a man at The Mane Event, a salon in the fashionable Bombay neighborhood of Bandra.

As he massaged my calves, I found myself averting my eyes from his, lest he mistake my intentions. Salons also provide a space in which to cultivate and reaffirm one’s own social network. One afternoon at Kaaya, the most well-known salon in Bombay, which regularly sends its stylists for training in New York and London, I listened in as the conversation drifted from how frequently Botox needs to be retouched, to one woman’s weekend trip to Paris, to a director’s desperate search for a lead actress for his next film.

Although I had become accustomed to this kind of banter, I was struck by the way in which, although many in the salon did not actually know each other, they were drawn into the conversation: within the boundaries of class, it seemed, strangers were free to talk to one another. Women seek to replicate international beauty fashion trends on their own bodies, as broader cultural phenomena at large serve to reinforce newly imported ideas about beauty. Within a certain milieu, it is entirely possible, as well as acceptable, to spend an entire day at the salon.

As a uniquely female pursuit, then, beauty becomes something of a hobby for many well to do women, who structure their weeks around when to have which service performed for them. However, certain markers of beauty are more class-based than others. For example, having highlights is a highly coveted symbol of high status. Hair color is a fairly recent newcomer to the urban India beauty scene. At a hair show by L’Oreal that I attended at a five-star hotel in Bombay, the French hair stylists were insistent that the stylists in the audience learn how to “become fashion translators, not fashion victims.

As the press release for the event lauded, the event hoped to “not only give a window to trends overseas but also allow hairdressers here to blend international styling trends and techniques with local preferences and thus retain their individuality. ” This notion of “translation” speaks to a distinction between a private sense of self, which, following McGrath (2000:35) “includes the same events and changing relationships that are then experienced through cultural rules” and the more public presentation of that private self, which is the negotiation of that very experience.

Ideas about beauty, both at the corporate and individual, private level, provide an excellent site for the examination of this, as the physical self is the literal embodiment of the interaction between the two. Women seek to replicate international beauty fashion trends on their own bodies, as broader cultural phenomena at large serve to reinforce newly imported ideas about beauty. A competitive sport Mere khubsoorati mere sabse bade dushman hain/My beauty is my greatest enemy.

Miss World 1994 Aishwarya Rai, quoted in Meri Saheli magazine) Aishwarya’s statement resonated with readers throughout India who sympathized with the double-edged sword that being beautiful presents to women. Beauty is often discursively constructed as dangerous in India, because the beautiful female body is necessarily always an object of display. Women feel extremely free to comment on the appearance of other women in their presence, noting changes in weight, appearance, or even overall beauty.

I attended one film screening of a recent Aishwarya Rai film with a friend who noted that the 25-year-old actress was “looking really old and haggard. ” Yet what may appear as a malicious comment is actually a product of a cultural system that is extremely accustomed to the standardized evaluation of beauty. What is considered beautiful is often very clear – beauty is fair, tall, and slim, as the matrimonial ads placed by families in search of a bride for their son consistently mention.

The practice of judging women’s appearance is deeply ingrained in South Asia, from the practice of “seeing girls,” in which young women are brought for the evaluation of a family as part of a prospective marriage proposal, to the reduction of female bodies to “item numbers” who do nothing but perform undulating dance sequences in Hindi films. As such, it often struck me as extremely odd that critics of beauty pageants in India would criticize them as “Western. ” After an entire lifetime spent in a place discursively constructed as “the West,” I have a difficult time remembering if I have ever actually seen a beauty pageant there.

True, they have originated in the West. However, today in the West they do not carry the kind of status and clout they have come to acquire in South Asia. Indeed, the concept of objectively judging beauty is as widespread in South Asia as it is not in the West. Women hate each other. If you are beautiful, women will always hate you. I tell my sister, if you don’t have any friends, it’s ok, you can’t help it if you’re beautiful. Like me, I dress down all the time, so women don’t feel threatened by me. It’s only when I’m out with other beautiful women that I dress up too, like with you.

I would never feel threatened with you, because you’re more beautiful than me. This statement, taken from my interview with a young woman who works in the beauty industry, is loaded with sentiments that speak of a lifetime’s experience. While the speaker describes women as enemies because of their desire to be beautiful, she also positions herself, her sister, and me in a discursive hierarchy of beauty that is non-negotiable in character. So while she constructs her sister’s social isolation as a result of her beauty, she also positions herself as outside of this hierarchy in relationship to me, who she believes to be more beautiful than her.

Statements such as these are common in Bombay. Beauty is nonnegotiable; something that is a fact that needs no further explanation. Women will describe each other as “my beautiful friend,” using the adjective as freely as any other in the course of conversation as they would a description of height or weight, or even their own lives in this way. For example, it is not uncommon to hear women say “it was because I am beautiful” as a way of explaining why an event transpired in a particular way. Pruned and packaged

As such, I contend that there are some cultural systems that lend themselves particularly well to the commoditisation and packaging of female beauty. Although beauty pageants are a profoundly capitalist phenomenon in the sense that they, at a very basic level, use women’s bodies in order to market products, they are also cultural performances in which ideas about femininity and beauty are reinforced. At the Miss India 2002 semi-finals, presenter and former model Malaika Arora casually announced that “contrary to popular belief that women are women’s own worst enemies, this group has been supportive of one another. It was the offhand tone of this remark, which positioned it as fact rather than point of discussion, that truly disturbed me.

As a cultural observer doing fieldwork, I felt consistently uneasy about a system that pits women against each other. The concept of beauty as a competitive sport is perhaps nowhere more evident than in the Hindi film and media industry, which are dangerously confused with everyday life by many women. It is perfectly normal, even expected, that women will comment on the appearance of women they see on films, on television, and in everyday life.

Women are discursively constructed as always being onstage. Female friends who belong to the milieu of cosmopolitan elites routinely greet each other after an absence of just a few days with observations on weight loss or gain, on clothing, or on other aspects of physical appearance. Although I have always been rather conscientious of my appearance, it took several months in the field before I was able to become fully accustomed to being judged on my appearance as a matter of routine by women I considered my friends.

Perhaps it is because women do not have a status which is equal to men in most parts of the world that they are relegated to being objects on display. Public space in India, even in urban areas, is considered more of a male domain. Therefore, it is fairly normal, despite being considered socially unacceptable, for men on the street to comment on the appearance of women or to serenade them with love songs from Hindi films, habits which irritate the majority of women to no end. Masculine public spaces Although public space in Bombay, as in the rest of South Asia, is dominated by men, women negotiate this gendered space in a variety of ways.

The powerful distinction between inside/outside and female/ male provides an important means by which women judge which areas and forms of dress are appropriate. Elite women in more revealing clothes negotiate public space by staying in cars en route to spaces where such attire is appropriate, such as clubs, as well as by wearing loose shirts over tight or revealing clothing. One embarrassing illustration of this occurred as I stepped out of a taxi and accidentally broke the heel of my shoe and tore the loose shirt I was wearing on my way to meet a friend for dinner in Breach Candy, an elite neighborhood in South Bombay.

Realising that I needed to fix the heel, I walked across the street to a cobbler and put the torn shirt, my insurance against stares, in my bag. I remember feeling extremely uncomfortable standing on the street for the few minutes that it took to fix my shoe, because it was public space, and then walking into the Breach Candy restaurant where every single other woman was wearing the same type of clothing as me; the only difference was that they were only wearing it inside, whereas circumstance had forced me to wear it outside, which forced me to feel the difference between myself and the people on the street.

Going out at night is often discursively constructed as fraught with danger for women, especially since the type of behavior that seems very normal in the space of the nightclub, such as conversations about sexuality that more often than not have an androcentric tone, are anything but normal in other spaces. Indeed, the one night that the Miss India contestants were taken out to celebrate New Year’s Eve, they were taken to a nightclub that was closed to the public.

This was done in an attempt to ensure that they would not receive undue amounts of unpleasant male attention. I was often advised by well-intentioned men not to go out at night throughout the course of my fieldwork. The following example from a film producer illustrates this:”You’re a nice girl, Susan. You’re not like these Bombay women. See, once a man sees you smoke, he automatically assumes that you drink and do all sorts of other bad things. The postliberalization actress is easily identifiable: she is all too recognizable with her long hair (poker straight), height (over 5’6”), tiny waist (belly button exposed), and tight-fitting clothes – she is post-liberalization, post-modern India’s most ubiquitous icon. A made-to-order film star, she represents a lot and stands for very little.

Because certain “sets” of more malebiased behavior, such as smoking, alcohol consumption, and overt sexuality are often lumped together in South Asia, women who present themselves within the cosmopolitan space in which these behaviors are normal risk having all of these behaviors ascribed to them should they choose to engage in any one of them. Yet the concept of “normal” is fraught with complexity in the space of the cosmopolitan project. Those who are active participants in the cosmopolitan project have very little in common with the rest of the city, and active participants feel fundamentally disconnected from the rest of Bombay.

And because the participants in the cosmopolitan project are such a minority in comparison to the rest of Bombay, their standards of behavior are highly relative and extremely fluid in terms of what is acceptable. Going out at night, for example, where the sexual attention of men who are discursively constructed as attractive might be viewed by women as an exciting and inevitable part of participating in the world as described in the media, in which all moral standards are relative. However, it is also crucial that these women maintain a public face of respectability in order to get married.

Bombay’s sharp division between those who are conservative and those who participate in the cosmopolitan project leaves many, if not all, individuals with conflicting desires surrounding identity and what it means to internalize the cosmopolitan project by inscribing it within one’s life in various degrees. Bombay, after all, is not a cosmopolitan city; it is however, home to participants in a cosmopolitan project whose presence, in turn, affects the character of the city. Individuals often contend that women have access to a lifestyle in Bombay that is simply not possible in the rest of India.

As Devesh Sharma, the CEO of the nightclub Mikanos noted: People have become more civilized. That’s why Bombay is so great, because a woman can come into the club and rest assured that she can have a great night, and a safe time, without a second thought. Devesh’s reference to people becoming “more civilized” is itself a reference to the cosmopolitan project’s shift in terms of behavioral norms. However, the fact that he feels the need to point out that a woman in Bombay can have a “safe time” points to the notion that predominantly male spaces have the potential to be unsafe.

Defending oneself against the danger, both perceived and real, of male public space is a fairly common topic of female discussion, albeit in various forms. Arvind Khaire teaches a self defense course for women that is intended to prepare them for potential attacks that might occur in male space. Khaire contends that women need to possess public space and not be afraid: “Women are brought up to be submissive. Even in my class, if they hit somebody they are always saying “sorry, sorry” and trying to be nice.

Women need to think right to be able to defend themselves, because society has conditioned them not to assert themselves. Women need to practice my techniques every day, and they will be effective on the road. Particularly interesting is Khaire’s reference to “the road,” as it implies that women face danger only in the sphere of public space. Since the economy opened to foreign investment, the resulting influx of European and American images of beauty have deeply impacted the notion of what a beautiful actress looks like.

In fact, many avid consumers of popular culture in India have commented on how “all heroines (actresses) look the same. ” The postliberalization actress is easily identifiable: she is all too recognizable with her long hair (poker straight), height (over 5’6″), tiny waist (belly button exposed), and tight-fitting clothes – she is post-liberalization, post-modern India’s most ubiquitous icon. A made-to-order film star, she represents a lot and stands for very little. She cannot truly be called an actress, as she often has little to do in a film except sigh and pout, yet she is on every film screen, a beauty accessory.

There are a million other women who look exactly like her, which makes competition for work extremely stiff. In an era in which beauty is perhaps more rigidly defined than it ever has been, the image of what a heroine or model should be is becoming more and more circumscribed into a very specific physical type. Although young women have, for better or worse, been largely defined and measured by their beauty for centuries, the decade-old media explosion in India has meant that more and more young women are interested in the glamour industry as a viable career option.

This interest, combined with the very lucrative rewards such a career promises, as well as changing norms for female behavior, has meant incredibly tough competition among women. The question remains, however, that with so many talented women available and ready for work, why are they all doing the same thing? Actress Antara Mali’s role in the recent film Road is emblematic of this. Road, a film by director Ram Gopal Varma, depicts the adventures of an elite, urban young couple as they elope to another city to get married.

The young couple was equipped throughout the film with all the accoutrements of post-liberalization perfection: sculpted bodies, fashionable clothing, and an expensive car. The film was as much an adoration of the actress’ body as it was about the storyline and often resembled a music video more than a film in the way that the cinematography focused on the actress’ body from scene to scene. As I walked out of the cinema after seeing the film, I said to my friend, “They should have called this movie Antara Mali ki kamar (Antara Mali’s waist).

He laughed, because he knew exactly what I was talking about – the director’s eye had languished long and lovingly on Antara’s tiny waist throughout the film. Unfortunately, the film left me with few other impressions of her acting abilities. This is not so much a condemnation of Mali’s acting abilities (or lack thereof) as it is symptomatic of the Hindi film industry’s refusal to provide interesting roles for women. Unfortunately, this trend has expanded to encompass the entire field of media in India, from film to advertising.

As such, women in media are presented with few options outside of presenting a glamorous image that has little substance behind it. However, there are exceptions to this rule. Kim Jagtiani, who is a presenter on Channel V, is adamant that, although the channel may have chosen her because she had won the Miss India-Canada pageant, she would not allow them to package her into something that she is not. She observes: They started out putting me into this sex bomb, sexy kind of image, with the clothes and all. That’s not me, and the audience could see that.

I’m more of a tomboy, when it comes to clothes and all. Delivery makes a difference when it comes down to what you’re wearing, and when I started wearing my own stuff, then I gained the image of the girl next door. This whole stand proper, with your hips and waist like this, that’s just not me. Yet while Kim was able to negotiate the way Channel V packaged her because she came in as the winner of a beauty pageant considered prestigious in India, most women are unable to do the same. In the beauty pageant of everyday life, things are no different.

As a writer for a prestigious fashion magazine in Bombay noted, “Now, the glamourization of life makes it so women are always judging each other. ” Indeed, the pressure is enormous. Economic liberalisation, with its frightening onslaught of beauty products and narrowly defined images of beauty, has seriously aggravated and complicated problems that women always have faced about how they are seen. The skin care market is valued at $180 million in India. With safe and effective procedures, advancement in medical technology, increase in awareness, the Indian Skin care solutions business is growing very fast.

The skin care market can be segregated into toners, cleansers, sunscreens, anti-wrinkle creams, dark circle removing creams, astringents, facial creams, moisturizers, fairness creams, day and night creams, etc. Out of these, facial creams, moisturizers, fairness creams, day and night creams, etc. are the most popular products and account for approximately 60% of the skin care segment. The skin care market is at a primary stage in India. The penetration level for both the urban and rural market is low.

Many people still prefer to use home made and traditional products to cure the skin problems. However, within a period of five-six years, the use of skin care products has increased significantly in India. With changing life styles, increase in disposable incomes, greater product choice and availability, and influence of satellite television, more people are taking interest in personal grooming. The facial skin care market is booming. Products are competing with one another to take shelf space in the retail stores. Facial skin care products have become an essential part of the beauty market.

Like western countries, creams and potions are applied in India also, in an effort to remove the pimples and the acne, fight stress and worry lines, and to remain young. Since the penetration level is still relatively low, growth is expected to be around 25% over the next five years. Some of the major players in this segment are Hindustan Lever (Fair & Lovely, Lakme, Ponds) with a market share of 53%, followed by CavinKare- Fairever with a market share of over12 % and Godrej-Fair Glow with a market share of 3. 4 %. The other players that have a presence in the market are Emami (Gold Turmeric and Naturally Fair), Revlon (Fair & Glow).

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